Sales: 1300 200 999
Support: 1300 299 999

Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

Learn More

Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

Learn More

Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

Learn More

OCCOM8

4.9

Based on 7501 reviews

OCCOM4

4.9

Based on 7501 reviews

See all reviews

马驰

11:45 12 Apr 24

Their product is very easy to use. I was particularly impressed with the customer service representative, Chaney, who responded to my questions patiently and promptly, even at 9:30 PM.

Amir Shahi

05:26 25 Mar 24

I've been with OCCOM for more than 2 years and will most likely be for the next 20. Quality of service is top-notch, network reliability is excellent and their local customer services is always there to help. Wait times? less than a minute. Definitely recommend these guys.

M S R

01:22 18 Mar 24

Overall good service with almost no dropouts or other issues. Always easy to cover and obtain assistance from their customer care but the wait times are horrible. Also special mention to Naresh who was accommodating and honest with the communication.

Achelois Ryuu

02:19 10 Mar 24

Elsa has provided exceptional assistance throughout the morning, demonstrating patience and attentiveness while guiding me through the step-by-step process of setting up my router and internet connection. She has proven to be reliable and knowledgeable, ensuring a seamless and efficient setup experience. Her dedication and expertise are commendable. Thank you for the excellent service!! Special thanks to Elsa highly appreciated!! 🥹❤️

Wendi Fu

11:23 07 Mar 24

An incredible service team, always respond to me in a short time. I’d like to give a special thanks to Willie, who helped me with patience until 10 pm and gave useful suggestions that finally solved the problem of my network.

Booskie Shipnurat

03:18 04 Mar 24

Davvy is such a helpful person, he try to sort the problem as quick as he can which it has be done in /0 minutes . I chat last Saturday for help took me 4 and half hours but still couldn’t fixed it and that guy hung up on me. Davvy has wonderful service. Big thanks to him 👏

Qiaoli Wang (Zoe)

03:51 25 Feb 24

Huge thanks to Willie for his outstanding help with my TP-Link setup! After my old model broke, he was incredibly patient, guiding me through buying and setting up a new one. Everything works perfectly now. Highly recommend his services for anyone needing tech support!

Pascal Dominic

23:30 23 Feb 24

I’ve been with Occom since 2020 when it used to be a smaller company run by 2,3 guys. They’ve now expanded and compared to other company, their services, level of attention and dedication are on par to how it used to be! Even better!They are the most friendly, supportive and patient people ever. I could name 10 persons who helped throughout the last 4 years but always exceptional and impeccable!An enormous THANK YOU for servicing Australia!

徐嘉乐

04:12 21 Feb 24

I feel very happy to communicate with Ingrid, I don’t know how to install, connect the router at all, but she’s pretty patient. I send photos to her and she told me how to operate step by step so that I can easily set up my network

Kexin (Angela) Liao

07:31 16 Feb 24

I had really good experience with Tom! He is very patient and quick response to all questions that I asked. Everything sorted out very quickly, and it was above my expectations. Thank you so much for the help!

‹

›

News Title

Apr 2024

No Customer Data Impacted in Opticomm Data Breach

Sydney, NSW – 11 April 2024 – OCCOM is aware of the recent data breach affecting one of our network providers, Opticomm. We understand the seriousness of this situation and

Mar 2024

Occom Ranked on the Financial Times High-Growth Companies Asia-Pacific 2024

Occom recognised as the Leading Australian Consumer Telco in the Financial Times High-Growth Companies Asia-Pacific 2024 List Occom, a pioneering

Mar 2024

NBN Network Upgrade Plan Proposal: Faster Internet Speeds

NBN Co has announced its proposal to supercharge internet speeds across the nation. This upgrade will revolutionise the way Australians

Dec 2023

Customer Satisfaction for Telco: The Key to Growth

As Australian businesses and consumers grow frustrated with their telecommunications providers, amid service disruptions and slow speeds, responsive customer support

More News