Get Faster, Get Occom!
Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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Occom Award
OCCOM
4.9
Based on 7677 reviews
OCCOM
4.9
Based on 7677 reviews
Yemin Tang
Yemin Tang
06:07 14 May 24
I recently had the pleasure of receiving customer service from Jim at Occom, and I am thoroughly impressed. Jim's service was exceptional. He responded to my inquiries promptly and provided detailed answers to all my questions. His timely responses were crucial in resolving my issue efficiently. Jim was not only professional but also very friendly, making the entire experience smooth and stress-free. I am incredibly grateful for his assistance and highly recommend Occom's customer service, especially Jim. Thank you for the outstanding support!
王宁
王宁
09:14 07 May 24
I had a wonderful experience speaking with Tom over WeChat. He was professional, patient and efficient. His detailed information helps me connect internet in my apartment very quickly. Highly recommend!
Winnie Cen
Winnie Cen
11:15 05 May 24
As a nontechnical women, Liz help me to install my new apartment internet step by step. He is very patient and careful, I am so thankful with him.
Will Lanting
Will Lanting
22:27 28 Apr 24
Moving into my new apartment I had to upgrade the Internet router to comply with my subscription. We had lots of difficulties getting the new router online, but we had amazing and patient service from the Occom Team. Naresh in particular was fantastic help and spent several hours going through all the steps until we managed to solved the issue. It was amazing service. Highly recommend..
Zewei Cui
Zewei Cui
07:31 18 Apr 24
Outstanding service! Liz from the customer support team was incredibly helpful in setting up my network. She was patient, knowledgeable, and went above and beyond to ensure everything was running smoothly. I’m thoroughly impressed with her professionalism and efficiency. Highly recommend Liz to anyone needing tech support!
Walid Chalabi
Walid Chalabi
01:33 17 Apr 24
Thanks a lot Amy, very helpful and patient she spent the whole morning trying to fix my router issue .. Well done. Keep it up you’re doing an amazing job! Cheers Walid
razieh bahraminezhad
razieh bahraminezhad
01:04 17 Apr 24
I had a wonderful experience speaking with Anshul over the phone. He was not only professional and efficient but also genuinely caring and attentive to my needs. His assistance made a significant difference, and I am thoroughly impressed by his expertise and the quality of service provided. Highly recommend!
Ning Ma
Ning Ma
06:16 16 Apr 24
OCCOM is truly exceptional! Their convenience is unbeatable - from easy signup to seamless connectivity, it's a breeze. Pricing is fair and transparent, offering great value for money. And their customer service? Top-notch! Friendly, responsive, and always ready to assist. Five stars all around!
Michelle Bishop
Michelle Bishop
02:28 14 Apr 24
Thanks a million to Michael D who very patiently helped me to set up my BYO modem. He helped me through every step and got it working very quickly. He then also helped me to move it to a different port in the house. Would give him 6 stars if it was possible!
马驰
马驰
11:45 12 Apr 24
Their product is very easy to use. I was particularly impressed with the customer service representative, Chaney, who responded to my questions patiently and promptly, even at 9:30 PM.

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