Get Faster, Get Occom!
Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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Occom Google review
OCCOM
4.8
Based on 2028 reviews
OCCOM
4.8
Based on 2028 reviews
AHANA Peer
AHANA Peer
23:18 09 Jan 22
Highly recommended. Thank you for the great service. Mia was such a great help. I am not very good with technology but Mia made it a lot easier for me to connect to this service. Would recommend to anyone. It pays to shop around.
Miles Batten
Miles Batten
08:08 14 Dec 21
Doris helped me today. Fantastic! Wasn,t an easy fix but had all the answers! So awesome. Can't recommend enough!Mia was very helpful and knowledgeable and quickly answered all my queries. She was fantastic!!! 😊
Hao Ding
Hao Ding
08:08 28 Sep 21
Book your moving date and it only took a few hours to get the network set up and running. Customer service staff are very patient, with rich professional knowledge and problem-solving experience, can help customers to solve problems quickly and perfectly. They will guide you step by step . Don not worry if you do not have any IT skill. They also can speak different languages , give a try .Highly recommended, worthy of choice!
Steve Ebbage
Steve Ebbage
07:58 14 Jul 21
Have used OCCOM for over 3 years now and haven't had any issues. Have also just moved home and had a couple of issues with my set up that Doris was more than happy to help with and fixed quickly. Fees were also removed as I have been a longer term customer which is another reason to stick with them. Excellent service and would highly recommend
左家源
左家源
03:39 03 May 21
communicated with the customer service on Saturday morning about my situation, and after placing an order in the morning, the network was connected in the afternoon. The communication with the customer service was very pleasant, and the customer service was also very professional and gave me a lot of help. So far, the network is very good. Well, I am also looking forward to their special line in China.
Susana Lopez
Susana Lopez
04:14 23 Mar 21
Quick and very good service. They connected the service on the next day I made the request and they helped me on the chat to configure my own modem. The price is good. Everything was quick and easy. I highly recommend OCCOM to everybody.
NATASHA Westropp
NATASHA Westropp
23:22 09 Feb 21
Spoke with the lovely Nick - exceeded all expectations! Nick helped resolve an issue that would've impacted my day quite heavily so I'm very appreciative. I wanted to acknowledge his excellent customer service, product knowledge and hard work. Thank you Nick!
Jimmy Chau
Jimmy Chau
06:03 27 Jan 21
Recently signed up to OCCOM and had issues getting the connection working. Was able to get in touch with Young via web chat and he was able to work with me through several different options and in the we managed to get it working. I appreciate how patient, helpful and responsive Young was throughout the entire experience. Hopefully future experiences will be just as pleasant!
Behzad Jamali
Behzad Jamali
03:20 20 Dec 20
Started using OCCOM from today. So far it has been a great customer service. The technical support through online chat was efficient and quick. Brought in my own router and they guided me step by step how to set it up. The technician Alex was very helpful.
RUI JIAO
RUI JIAO
00:24 31 Oct 20
Great customer service about internet setting up and super fast reply in dealing with any questions. The customer care team is very patient and friendly, they will quickly respond your concerns and any issues in a manner of polite and professional. FIVE STARS definitely, highly recommended!

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