Get Faster, Get Occom!
Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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Occom Award
OCCOM
4.8
Based on 8246 reviews
OCCOM
4.8
Based on 8246 reviews
Atifeh Tajik
Atifeh Tajik
09:50 22 Jul 24
I had a great experience with customer service today. Kanishka was very helpful and provided clear answers to all my questions. The assistance was friendly and efficient. I appreciate the excellent service and would definitely recommend them to others. Thanks for the support!
Shelley Lawes
Shelley Lawes
02:35 22 Jul 24
Generally okay service. The consultant was friendly, and helpful and there is a small delay in word articulation and understanding that is limited in communication. Sometimes there is a need to repeat information being communicated. Overall the service is Good. 😄
sambhaji mulik
sambhaji mulik
10:21 19 Jul 24
Grate service! Ayushi from the customer service support team was very helpful in fixing up my home network issue . I am completely impressed with her professionalism and efficiency. Highly recommend Ayushi to anyone who needing tech support!
biju ramya
biju ramya
10:07 17 Jul 24
I'm writing to express my utmost appreciation for the exceptional customer service I received from OCCOM. Your representative, Atul, went above and beyond to assist me with my issue. He was knowledgeable, patient, and friendly, and he made sure that I understood every step of the solution. The issue was resolved quickly and efficiently, and I was treated like a valued customer throughout the entire process. Atul's excellent service has earned my loyalty, and I highly recommend OCCOM to anyone looking for top-notch support.
Aidan Taylor-Lynch
Aidan Taylor-Lynch
00:23 03 Jul 24
Really great customer service. Special thanks to Minakshi who patiently spent an hour on the phone with me - helping to troubleshoot my network issues. I was considering switching providers, but thanks to her I'm staying for the reliable and friendly customer support.
Shawn Li
Shawn Li
13:06 02 Jul 24
Had some tech issues when connecting NBN services on my new address. Got the customer representative responsed to my queries within 10 mins at about 9:40 pm. Fixed my problem within 5 mins. Very good response speed.
Hayley Kwak
Hayley Kwak
10:40 01 Jul 24
Best customer service! Davvy helped me with troubleshooting issues I had with the new place I moved in! Very patient and helpful. Thanks again
Gleezel B
Gleezel B
00:21 30 Jun 24
Minakshi was really helpful getting us connected again. We lost Internet this morning and when I got set with her she went straight to work and only took 13 minutes for everything to get reconnected again. So grateful and excellent service from Opticom once again.
SIWEI
SIWEI
23:07 22 Jun 24
The internet speed is very fast and the price is affordable. The customer service representative Tom has a great attitude and patiently guides you through setting up the router. Highly recommended!
Vaidehi Chowdhury
Vaidehi Chowdhury
05:10 21 Jun 24
Amazing customer service provided by the wonderful Nimti. Her tone of voice, patience was absolutely amazing. Exactly what a customer needs when they have issues. Thank you so much Nimti. Appreciate your patience, help and guidance.

News Title

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