Not satisfied? Tell us.
Satisfied? Tell your friends.
Pino Huang
09:42 05 Oct 24
非常好的服務 很有效率 一步一步教學AT是個非常友善的客服 回覆速度也很快速
Cheng Lian Liu
12:12 04 Oct 24
客服人員態度非常友善，回覆速度快且即時，能夠耐心解答問題，提供專業且清晰的資訊，整體服務體驗令人感到非常滿意。
craig middleton
11:33 03 Oct 24
Gary was extremely helpful. He was professional, thorough while still be clear and user friendly. He was patient with my lack of tech knowledge and guided me through a complicated process with confidence. I cannot speak highly enough about Gary’s help. We got a great outcome which I appreciated. Thanks Gary
Haoyu Yang
11:04 03 Oct 24
服务超棒！每次有一些小问题想问客服都是秒回消息！這次都已經晚上9點還可以回復我並且幫我解決了網絡問題，这次真的超感谢Liz!
靳伊桢
23:24 01 Oct 24
选择澳世网络，为的是交流方便，无论注册客服还是售后技术支持都非常细心认真，全程耐心讲解，感到非常满意。现在网络能用了，速度目前可以。
詹健佑
05:09 28 Sep 24
友善的態度，生動的解說，這次的服務體驗永生難忘
San San Lin
07:04 26 Sep 24
NIKHIL was soooooo patient with me and I was very frustrated when my internet doesn't work but he goes through step-by-step and then sent me images and text to help me and re-set everything with me! Highly recommended very friendly customer service. Thank you Nikhil!
Camille Ladisla
07:54 21 Sep 24
I did relocate our internet as we changed our address and it was a breeze! Shout out to Ayushi for being patient and for that smooth service! Must recommend! 😊
Shuni Zhang
10:45 20 Sep 24
Rachel客服很nice，声音也好听，比微信公众号效率高多了，不到半小时就解决了问题，微信公众号等了两小时都没回音。
Amaro Garcez
03:34 14 Sep 24
I would like to express my sincere gratitude for the excellent support provided by Rashika R. She was extremely professional and attentive throughout our online interaction. Rashika demonstrated a deep understanding of the issue and showed great patience in addressing all my questions. Her friendly and efficient approach made a significant difference and resolved my problem effectively. I am very appreciative of the exceptional support!
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until September 30th, 2024
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://occom.com.au/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 200 999
- LiveChat: https://occom.com.au/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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