Not satisfied? Tell us.
Satisfied? Tell your friends.
Jac Chen
09:17 02 Dec 24
客服Hannie 超級有耐心🥹 又很積極幫忙我解決問題！
joey zhang
09:35 01 Dec 24
I had a great experience with OCCOM’s service. Jerry was exceptionally professional, friendly, and helpful. He resolved my issues quickly and made the whole process stress-free. I truly appreciate his dedication and excellent customer service. Highly recommended!
Danielle Leota
05:05 30 Nov 24
Awesome service from Raees. Went step by step and was very patient with us as we didn’t fully understand every step and getting impatient. Was very happy with his service and time. Thank you for your service.
Polly Yue
10:33 28 Nov 24
网络不是很好，但是负责售后的客服yu.l态度很好、技术过硬，在他的指导下很快就修复了👍
たこ
07:31 27 Nov 24
Tamanna.B is very kind person.She was courteous and helpful for 50 long minutes.And Wi-Fi was connected safely.Really great. Thank you so much!!
Purevsuren Enkhsanchir
07:01 23 Nov 24
I have contacted with Vinod for almost an hour due to the new connection of my network.He was being very polite and patient during whole time. And of course he helped me to sort out our connection issues.Thank you very much
文钦何
02:49 23 Nov 24
澳世除了网络服务稳定，客服的回复和处理问题的态度也是超级一流。客服Luna凭借着专业的知识素养和热心的服务态度很快的解决了我的问题，感谢~
吴克
04:01 22 Nov 24
客服回复很及时，对各种网络疑难杂症回答非常有耐心，不需要邮件电话往来，能直接在微信直接解决问题，非常方便，在澳洲的网络体验非常好
Celina J
02:03 21 Nov 24
Nishant was so helpful and was able to answer all of the questions that I had! Overall it was the easiest wifi set up I have ever experienced. The whole process from em submitting my application, to me receiving my plan was 15 minutes. Highly suggest:)
0 Allen
02:01 18 Nov 24
我开通NBN的时候遇到了一些路由器设置的问题，客服Ellie真的非常耐心和细心，帮我一步一步解决了。她非常专业，讲解清楚，让我顺利完成了设置。非常感谢Ellie的帮助，如果以后还有问题，我一定会再联系她。她的服务让我对澳世网络印象特别好，满分推荐！
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until December 31st, 2024
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://occom.com.au/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 299 999
- LiveChat: https://occom.com.au/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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