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Multichannel support, instant feedback, no wait time

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Strong partnership with major carriers, most complete fibre coverage, usually activate the fibre service within 24 hours

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Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

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Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Occom Internet Service

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nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers NBNCo broadband plan with 5 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBNCo fibre Australian wide. Occom has launched the 250M NBNCo fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 1000M OptiComm fibre plan to meet the higher speed demand.

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LBNCo Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBNCo Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBNCo fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, nbn™ or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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Occom Award Logo 2024
OCCOM
4.9
Based on 7446 reviews
OCCOM
4.9
Based on 7446 reviews
Amir Shahi
Amir Shahi
05:26 25 Mar 24
I've been with OCCOM for more than 2 years and will most likely be for the next 20. Quality of service is top-notch, network reliability is excellent and their local customer services is always there to help. Wait times? less than a minute. Definitely recommend these guys.
M S R
M S R
01:22 18 Mar 24
Overall good service with almost no dropouts or other issues. Always easy to cover and obtain assistance from their customer care but the wait times are horrible. Also special mention to Naresh who was accommodating and honest with the communication.
Achelois Ryuu
Achelois Ryuu
02:19 10 Mar 24
Elsa has provided exceptional assistance throughout the morning, demonstrating patience and attentiveness while guiding me through the step-by-step process of setting up my router and internet connection. She has proven to be reliable and knowledgeable, ensuring a seamless and efficient setup experience. Her dedication and expertise are commendable. Thank you for the excellent service!! Special thanks to Elsa highly appreciated!! 🥹❤️
Wendi Fu
Wendi Fu
11:23 07 Mar 24
An incredible service team, always respond to me in a short time. I’d like to give a special thanks to Willie, who helped me with patience until 10 pm and gave useful suggestions that finally solved the problem of my network.
Booskie Shipnurat
Booskie Shipnurat
03:18 04 Mar 24
Davvy is such a helpful person, he try to sort the problem as quick as he can which it has be done in /0 minutes . I chat last Saturday for help took me 4 and half hours but still couldn’t fixed it and that guy hung up on me. Davvy has wonderful service. Big thanks to him 👏
Qiaoli Wang (Zoe)
Qiaoli Wang (Zoe)
03:51 25 Feb 24
Huge thanks to Willie for his outstanding help with my TP-Link setup! After my old model broke, he was incredibly patient, guiding me through buying and setting up a new one. Everything works perfectly now. Highly recommend his services for anyone needing tech support!
Pascal Dominic
Pascal Dominic
23:30 23 Feb 24
I’ve been with Occom since 2020 when it used to be a smaller company run by 2,3 guys. They’ve now expanded and compared to other company, their services, level of attention and dedication are on par to how it used to be! Even better!They are the most friendly, supportive and patient people ever. I could name 10 persons who helped throughout the last 4 years but always exceptional and impeccable!An enormous THANK YOU for servicing Australia!
徐嘉乐
徐嘉乐
04:12 21 Feb 24
I feel very happy to communicate with Ingrid, I don’t know how to install, connect the router at all, but she’s pretty patient. I send photos to her and she told me how to operate step by step so that I can easily set up my network
Kexin (Angela) Liao
Kexin (Angela) Liao
07:31 16 Feb 24
I had really good experience with Tom! He is very patient and quick response to all questions that I asked. Everything sorted out very quickly, and it was above my expectations. Thank you so much for the help!
nbzl Sean
nbzl Sean
05:19 15 Feb 24
The customer service responded in a timely manner and was very patient in helping me set up the network. And the network speed was very fast. I must give it a five-star rating! Hope it gets better and better!

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