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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
4.8
Based on 718 reviews
Lu Ma
Lu Ma
01:44 12 Sep 20
The network service is very good, and the customer service patiently guided me how to connect to the wireless network and connect to the PC.
David Vella
David Vella
10:49 09 Sep 20
I had general online queries to make regarding the products and services provided by OCCOM, all in which was explained patiently and clearly to me by Adam the online representative. Even though I have not signed up yet I'm still happy to share my good customer service experience 🙂
晓静翁
晓静翁
04:21 09 Sep 20
Great service and very professional technical support.
赵琪
赵琪
06:57 08 Sep 20
The customer service is very good. With the patient help,I have successful builded up the network and changed the password for router. Thank you.
Darren Gong
Darren Gong
10:25 07 Sep 20
best service in AUS, so efficient and patient, also professional.Highly recommend this company if you need the best internet consulting service
Xinru Liu
Xinru Liu
00:59 03 Sep 20
Good service!! The workers are so kind and patient. And solve my issues at once.
Aaron Bao
Aaron Bao
09:41 31 Aug 20
very good service,I am a user of occom for over 1year
Zejun Wang
Zejun Wang
02:38 30 Aug 20
Good experience with OCCOM customer service representatives, professional and patient, also quick access to internet service, it is highly recommend to join OCCOM.
Antoaneta Nakova
Antoaneta Nakova
00:14 22 Aug 20
First time connecting to LBN. The customer service and response time was great. I was connected immediately. Ordered a modem which came out within 1-2 days. Responses to email within a day. No need for any phone call, used the online customer question and got all my answers within minutes. Couldn't be more impressed by setup at this stage.Overall similar rates to what I used to pay and no issues so far with speeds.
Linda Komadina
Linda Komadina
08:40 21 Aug 20
Very friendly, professional Customer service and they were super fast with connecting my internet. Derrick was absolutely fantastic and so patient with me whilst helping me set up. First time with Occom and I am one extremely happy customer so far. Highly recommend. Thank you!
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