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Five-Star Rating Speaks for Itself!
OCCOM
4.9
Based on 7907 reviews
OCCOM
4.9
Based on 7907 reviews
Sophia Tao
Sophia Tao
10:30 07 Jun 24
Jim, the customer service staff I talked to, was very patient and took the time to completely solve my network problem. His professionalism and patience have played a great role in solving my problems. I am very grateful for his help.
yadi yang
yadi yang
05:07 29 May 24
The customer service was excellent. Their attitude was very positive, and they provided clear and concise assistance. They actively helped me resolve my network issue. I am very grateful.
Sherry Lyu
Sherry Lyu
07:58 26 May 24
Liz is amazing! She is so helpful and patient. She solved my issues effectively. I will highly recommend to my friends
Motong
Motong
04:53 19 May 24
I recently encountered Internet issue, thankfully the customer service Liz was extremely helpful throughout the entire process. The patience to assist made everything smooth and stress-free. Truly appreciated.
Yemin Tang
Yemin Tang
06:07 14 May 24
I recently had the pleasure of receiving customer service from Jim at Occom, and I am thoroughly impressed. Jim's service was exceptional. He responded to my inquiries promptly and provided detailed answers to all my questions. His timely responses were crucial in resolving my issue efficiently. Jim was not only professional but also very friendly, making the entire experience smooth and stress-free. I am incredibly grateful for his assistance and highly recommend Occom's customer service, especially Jim. Thank you for the outstanding support!
王宁
王宁
09:14 07 May 24
I had a wonderful experience speaking with Tom over WeChat. He was professional, patient and efficient. His detailed information helps me connect internet in my apartment very quickly. Highly recommend!
Winnie Cen
Winnie Cen
11:15 05 May 24
As a nontechnical women, Liz help me to install my new apartment internet step by step. He is very patient and careful, I am so thankful with him.
Will Lanting
Will Lanting
22:27 28 Apr 24
Moving into my new apartment I had to upgrade the Internet router to comply with my subscription. We had lots of difficulties getting the new router online, but we had amazing and patient service from the Occom Team. Naresh in particular was fantastic help and spent several hours going through all the steps until we managed to solved the issue. It was amazing service. Highly recommend..
Zewei Cui
Zewei Cui
07:31 18 Apr 24
Outstanding service! Liz from the customer support team was incredibly helpful in setting up my network. She was patient, knowledgeable, and went above and beyond to ensure everything was running smoothly. I’m thoroughly impressed with her professionalism and efficiency. Highly recommend Liz to anyone needing tech support!
Walid Chalabi
Walid Chalabi
01:33 17 Apr 24
Thanks a lot Amy, very helpful and patient she spent the whole morning trying to fix my router issue .. Well done. Keep it up you’re doing an amazing job! Cheers Walid