nbn™ Contact Information
Five-Star Rating Speaks for Itself!
CATMAN
07:28 02 Jan 25
Staff Ekko provided an excellent service through his(her) pro knowledge to solve the problem out, help me to have my top speed nbn connection. Truly appreciated! Well done!
Isaac
11:36 26 Dec 24
Fantastic service signing up to OCCOM, Rashika R was very helpful and friendly! Also had some help from the tech support team setting up my BYO router - wasn’t on hold AT ALL! And got the issue sorted quickly. This was on a public holiday after 5pm too!
An Ping
01:27 25 Dec 24
It is a surprise that after I put a quote they contact me the next day, which is on Christmas! Jatinder was very patient and friendly, explained all the details about the Internet plan and recommended me the fair one. It is a really pleasure experience!
Kate Ng
05:22 21 Dec 24
Michael was incredibly helpful and patient with the whole process from sign up to set up. We were on call and was also able to simultaneously sms photos to make sure my router and set up was correct. He rang me immediately when my account was set up on their end and patiently answered every question I had. Highly recommend this company.
samsung x
23:51 19 Dec 24
Hannie from OCCOM's support team has been absolutely amazing! She helped us promptly and professionally, ensuring we received the replacement router and even made the payment process much easier for us, all just before Christmas. Her assistance was timely and incredibly efficient, making a potentially stressful situation much more manageable. Thank you, Hannie, for your excellent support and for going the extra mile to help us during the holiday season. Highly recommend her and the OCCOM support team!
Eva Minah
22:43 19 Dec 24
I am so happy now. He sorted it out my case. Finally I got the right staff to serve and understand my needs and situations. That’s called professional staff. I have an experienced with one male staff don’t know what he should do and decide. All done now.
Siavash Esfandiari
04:32 14 Dec 24
Mini provided outstanding assistance with my internet speed issue. She quickly identified the problem, explained the solution clearly, and resolved it efficiently. Her professionalism and friendly attitude made the experience stress-free. Highly recommend her support!
Tara Pickett
05:32 13 Dec 24
I rang for technical support with setting up a complicated router and Gary went above and beyond to help me! He explained it so easily first time around and guided me step by step. Other providers have made mistakes setting up this router which had led to numerous issues and phone calls. Swapping to Occom, Gary had the knowledge & patience to guide me right the first time around. Highly recommend!
Shraddha Pareek
23:12 05 Dec 24
Excellent service! Gurdeep understood our request perfectly, provided us with all the best available options, and processed our request quickly. We are very happy with his service.
Bhumika Arora
09:10 02 Dec 24
Nishant was wonderful and very helpful. He is a very patient person and I really appreciate his help. He wasn’t pushy which is a very great quality in a salesperson.
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