Sales: 1300 200 999
Support: 1300 299 999

nbn™ Contact Information

Name: OCCOM nbn™ Fibre
Brand: OCCOM
Rating: 4.9 (5385 reviews)

Contact nbn™

1800 687 626
www.nbnco.com.au

Five-Star Rating Speaks for Itself!

OCCOM2

4.9

Based on 7518 reviews

OCCOM9

4.9

Based on 7518 reviews

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Zewei Cui

07:31 18 Apr 24

Outstanding service! Liz from the customer support team was incredibly helpful in setting up my network. She was patient, knowledgeable, and went above and beyond to ensure everything was running smoothly. I’m thoroughly impressed with her professionalism and efficiency. Highly recommend Liz to anyone needing tech support!

Walid Chalabi

01:33 17 Apr 24

Thanks a lot Amy, very helpful and patient she spent the whole morning trying to fix my router issue .. Well done. Keep it up you’re doing an amazing job! Cheers Walid

razieh bahraminezhad

01:04 17 Apr 24

I had a wonderful experience speaking with Anshul over the phone. He was not only professional and efficient but also genuinely caring and attentive to my needs. His assistance made a significant difference, and I am thoroughly impressed by his expertise and the quality of service provided. Highly recommend!

Ning Ma

06:16 16 Apr 24

OCCOM is truly exceptional! Their convenience is unbeatable - from easy signup to seamless connectivity, it's a breeze. Pricing is fair and transparent, offering great value for money. And their customer service? Top-notch! Friendly, responsive, and always ready to assist. Five stars all around!

Michelle Bishop

02:28 14 Apr 24

Thanks a million to Michael D who very patiently helped me to set up my BYO modem. He helped me through every step and got it working very quickly. He then also helped me to move it to a different port in the house. Would give him 6 stars if it was possible!

马驰

11:45 12 Apr 24

Their product is very easy to use. I was particularly impressed with the customer service representative, Chaney, who responded to my questions patiently and promptly, even at 9:30 PM.

Amir Shahi

05:26 25 Mar 24

I've been with OCCOM for more than 2 years and will most likely be for the next 20. Quality of service is top-notch, network reliability is excellent and their local customer services is always there to help. Wait times? less than a minute. Definitely recommend these guys.

M S R

01:22 18 Mar 24

Overall good service with almost no dropouts or other issues. Always easy to cover and obtain assistance from their customer care but the wait times are horrible. Also special mention to Naresh who was accommodating and honest with the communication.

Achelois Ryuu

02:19 10 Mar 24

Elsa has provided exceptional assistance throughout the morning, demonstrating patience and attentiveness while guiding me through the step-by-step process of setting up my router and internet connection. She has proven to be reliable and knowledgeable, ensuring a seamless and efficient setup experience. Her dedication and expertise are commendable. Thank you for the excellent service!! Special thanks to Elsa highly appreciated!! 🥹❤️

Wendi Fu

11:23 07 Mar 24

An incredible service team, always respond to me in a short time. I’d like to give a special thanks to Willie, who helped me with patience until 10 pm and gave useful suggestions that finally solved the problem of my network.

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