The Ultimate Moving House Internet Checklist (Without the Stress) Start planning your internet move four weeks before moving day where possible. Check the new address, confirm the available network and speed options, contact your provider, book any required installation, and keep your router and cables accessible. Leave nbn supplied equipment at the old property. Occom … Read more
Can Your Mobile Still Call Triple Zero? Can Your Mobile Still Call Triple Zero? Triple Zero (000) is for life threatening or time critical emergencies requiring police, fire or ambulance. Calls are free. In an emergency, call 000 and stay on the line. Australia’s mobile networks have moved beyond 3G, but the change has exposed … Read more
Occom has won the 2026 Telecommunications Industry Excellence (TIE) Award – Commitment to Customer Service! Congratulate all of the 2026 TIE Award winners and finalists. To be recognised alongside outstanding organisations such as NBN Co, Telstra, Optus, Superloop and many other exceptional finalists is something we are genuinely proud of. Now celebrating its 20th Anniversary, … Read more
Occom and Fetch TV Announce Official Partnership to Deliver Premium Home Entertainment to Broadband Customers [July 17, 2026] — Occom, one of Australia’s fastest-growing internet service providers and an AFR Customer Champion for 2025, today announced a new partnership with Fetch TV, Australia’s great value home entertainment platform. Together, the companies will offer market-leading entertainment … Read more
Occom Named Leader in AFR Customer Champions 2025 Occom has been recognized as the #1 Leader in the 2025 Australian Financial Review (AFR) Customer Champions Awards in the Challenger B2C category. This award highlights Occom’s exceptional dedication to customer service as much as its reliable internet offerings. Since its launch in 2016, Occom has stood … Read more
Don’t let connectivity be part of the problem Working from home is meant to give us freedom. But for too many Australians, it just means dealing with dodgy connections, lagging Zoom calls, and nbn® dropouts right when the boss is asking a question. In a recent survey by Canstar Blue, one of Australia’s leading consumer … Read more
How to Avoid Letting Your Router Slow You Down We’ve all been there: Zoom freezes as you pull a face, Netflix stalls, someone screams as their game freezes at the worst possible moment! You might curse the NBN, but the real culprit is closer than you think, your router. Like mobile phones, router technology is … Read more
Why wait until September? Occom’s upgrades are ready You’ve probably heard the news: NBN Co is rolling out new speed from September. But here’s the thing, you don’t have to wait until September to get them. At Occom, we do things differently. We’ve brought the new 500Mbps and 750Mbps plans forward, and we’re offering them … Read more
NBN costs are rising, here’s how we’re handling it differently You’ve probably felt it already: the weekly shop costs more, the power bill stings a bit harder, and just filling up the car makes you think twice, groceries, rent, etc. Now, from July 2025, even internet prices are on the rise. But here’s the thing: … Read more
Thinking about switching your NBN provider? There’s one thing you’ll need to have ready, and no, it’s not your modem or moving checklist. It’s your AVC ID. Short for Access Virtual Circuit ID. From 14 April 2025, NBN Co. has introduced a new requirement: customers must provide their AVC ID before any existing internet service … Read more