Step 1: Check Your Address

Let us help you find your perfect plan

OptiComm Fibre

Congratulations! OptiComm is available at your address.

Occom Offers Unbeatable
OptiComm Plans

Perfect for Everyone

Whether a renter living alone or a large family, we’ve got a plan for you. Working from home, online learning, video streaming, low latency gaming – we can cover all this and more.

Highest Speeds

Having stable and reliable internet speeds is a must. Our higher bandwidth and smart routing ensure that your fast speeds don’t drop.

Flexible Terms, Fairly Priced

We have many tiers of OptiComm fibre plans, and no lock-in contract if you like. Most of our fibre plans are unlimited and competitively priced so you can get the best deal from us.

Australian Owned, Professional Team

Knowledgeable technical team. Multichannel support, instant feedback, no wait time. We provide onsite support when needed, and our technicians live just around the corner.

4.9/5 Rating Speaks for Itself

Occom receives the highest ratings of all ISPs in Australia, with 4.9/5 stars on Google. We pride ourselves on the dedicated customer service that earned us these glowing reviews.

Many Choices for WiFi Modems

A powerful modem is crucial to your speed. Our thoroughly tested modems are of the world’s best brands and tailored for Aussies. Choose one pre-configured router from Occom, plug and play, or BYO. Not tech savvy? We can help!

Award Logo 8000+
Step 2: Select your OptiComm plan
OptiComm
  • Enjoy fibre50 for first month

Basic
(fibre12)

Suitable for basic needs
  • Unlimited Data
  • Typical Evening Speed
  • 10.8 Mbps
  • -
$56.88 /mth*
-
Unlimited12
  • Enjoy fibre50 for first month

Boost
(fibre25)

Good for households with multiple devices
  • Unlimited Data
  • Typical Evening Speed
  • 22.5 Mbps
  • $64.88/mth
$59.88 /mth*
for 6 months, then $64.88/mth
Unlimited2510
onsale
OTP24M6F
64.88
6

Boost Plus
(fibre50)

Great all-rounder
  • Unlimited Data
  • Typical Evening Speed
  • 45 Mbps
  • $79.88/mth
$74.88 /mth*
for 6 months, then $79.88/mth
Unlimited50
onsale
OTP24M6F
79.88
6
  • Most popular

Superfast
(fibre100)

4K streaming, online gaming
  • Unlimited Data
  • Typical Evening Speed
  • 90 Mbps
  • $89.88/mth
$79.88 /mth*
for 6 months, then $89.88/mth
Unlimited10020
onsale
OTP24M6F
89.88
6
Y

Rocket
(fibre250)

4K streaming, Gaming, fast download
  • Unlimited Data
  • Typical Evening Speed
  • 216 Mbps
  • $109.88/mth
$94.88 /mth*
for 6 months, then $109.88/mth
Unlimited25025
onsale
OTP24M6F
109.88
6

Lightning
(fibre1000)

The fastest you can get
  • Unlimited Data
  • The fastest plan
  • at your address
  • $129.88/mth
$114.88 /mth*
for 6 months, then $129.88/mth
Unlimited100050
onsale
OTP24M6F
129.88
6

*Valid only for new OptiComm subscribers for the first 6 months after signup. In the 7th month, price will return to original levels. Occom reserves the right of all final interpretations. Offer ends on 31/07/2024.

Step 3: Contract Terms

No Lock-in Contract

$89
$0 Activation Fee
NoContract
1
OTP24M6F
Y
Step 4: Select Router

I need a modem/router from Occom. 

I have my own modem/router. 

Your Order Summary

OptiComm Broadband Plan

- - 0/mth

-

One-off Cost

Activation Fee -0

Router Fee -0

Monthly Cost

0per month

*Discounted price for 6 months, then 0 /mth ongoing.

Min Charge: 0

Additional one off $300 OptiComm New Development Charge applies if your premises is identified by OptiComm as being within the site boundary of a new development or requiring a VDSL Connection.

Sign Up Your Plan

Five-Star Rating Speaks for Itself!
OCCOM
4.8
Based on 8246 reviews
OCCOM
4.8
Based on 8246 reviews
Atifeh Tajik
Atifeh Tajik
09:50 22 Jul 24
I had a great experience with customer service today. Kanishka was very helpful and provided clear answers to all my questions. The assistance was friendly and efficient. I appreciate the excellent service and would definitely recommend them to others. Thanks for the support!
Shelley Lawes
Shelley Lawes
02:35 22 Jul 24
Generally okay service. The consultant was friendly, and helpful and there is a small delay in word articulation and understanding that is limited in communication. Sometimes there is a need to repeat information being communicated. Overall the service is Good. 😄
sambhaji mulik
sambhaji mulik
10:21 19 Jul 24
Grate service! Ayushi from the customer service support team was very helpful in fixing up my home network issue . I am completely impressed with her professionalism and efficiency. Highly recommend Ayushi to anyone who needing tech support!
biju ramya
biju ramya
10:07 17 Jul 24
I'm writing to express my utmost appreciation for the exceptional customer service I received from OCCOM. Your representative, Atul, went above and beyond to assist me with my issue. He was knowledgeable, patient, and friendly, and he made sure that I understood every step of the solution. The issue was resolved quickly and efficiently, and I was treated like a valued customer throughout the entire process. Atul's excellent service has earned my loyalty, and I highly recommend OCCOM to anyone looking for top-notch support.
Aidan Taylor-Lynch
Aidan Taylor-Lynch
00:23 03 Jul 24
Really great customer service. Special thanks to Minakshi who patiently spent an hour on the phone with me - helping to troubleshoot my network issues. I was considering switching providers, but thanks to her I'm staying for the reliable and friendly customer support.
Shawn Li
Shawn Li
13:06 02 Jul 24
Had some tech issues when connecting NBN services on my new address. Got the customer representative responsed to my queries within 10 mins at about 9:40 pm. Fixed my problem within 5 mins. Very good response speed.
Hayley Kwak
Hayley Kwak
10:40 01 Jul 24
Best customer service! Davvy helped me with troubleshooting issues I had with the new place I moved in! Very patient and helpful. Thanks again
Gleezel B
Gleezel B
00:21 30 Jun 24
Minakshi was really helpful getting us connected again. We lost Internet this morning and when I got set with her she went straight to work and only took 13 minutes for everything to get reconnected again. So grateful and excellent service from Opticom once again.
SIWEI
SIWEI
23:07 22 Jun 24
The internet speed is very fast and the price is affordable. The customer service representative Tom has a great attitude and patiently guides you through setting up the router. Highly recommended!
Vaidehi Chowdhury
Vaidehi Chowdhury
05:10 21 Jun 24
Amazing customer service provided by the wonderful Nimti. Her tone of voice, patience was absolutely amazing. Exactly what a customer needs when they have issues. Thank you so much Nimti. Appreciate your patience, help and guidance.

Frequently asked questions about OptiComm plans

OptiComm is one of Australia’s biggest Fibre-to-the-Premises (FTTP) wholesale network infrastructure carriers, who provide fibre connections to new homes, apartments and business buildings. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. Opticomm operates an open access telecommunications wholesale service in Australia and have been building fibre infrastructure since 2007. In the open access system, internet service providers (also known as retail service providers) such as Occom purchase bandwidth from wholesale providers (e.g. OptiComm) and deliver internet services to end users.
One of the main differences between OptiComm and NBNCo is the connection technology they use. OptiComm uses FTTP(Fibre to the Premises) technology in most of their projects . FTTP exclusively uses fibre optic cables, enabling the fastest speeds in Australia. FTTP benefits from the higher capacity of a full fibre connection, and will have a more stable connection and speed in general. However, in addition to FTTP, NBNCo also adopts other technologies like a combination of fibre and copper (FTTC, FTTN/B) or fibre and coaxial cable (HFC). FTTC, FTTN/B and HFC technologies may slow down and become unstable during instances of poor weather.
Various speed tiers are available for OptiComm’s fibre internet connections. Opticomm’s broadband plans have maximum download speeds of 12 Megabit per second(Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps or 1000 Mbps(1Gbps). Currently, the 1Gbps Lightning Plan is the highest internet speed available to residences in Australia. Occom is one of the few OptiComm service providers who can provide the 1Gbps Plan. Customers are able to choose between these plans depending on their speed preference.
Usually Opticomm will be found servicing new or recently developed apartments, estates and communities. In most cases, OptiComm will be the sole fibre provider for a residence, and you will not be able to use NBNCo or other companies’ fibre in OptiComm serviced properties. If you are uncertain about whether OptiComm services your property, our support team will help you check. Even if your residence is not covered by OptiComm, we will help you find the best solution and get you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Optical Network Terminal (ONT). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the ONT by a different name such as NTU (Network Termination Unit). OptiComm refers to this device as the ONT. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of Opticomm’s Fibre to the Premises (FTTP) networks, one ONT can support more than one active internet service.
The New Development Charge is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. OptiComm) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. Service providers (including Occom) charge this fee on behalf of the upstream fibre provider (e.g. OptiComm) when the internet service is activated.
Occom is a top-rated OptiComm service provider in Australia, rated 4.9/5 stars from over 1500 Google reviews. Occom has higher bandwidth and smart internet routing to ensure we provide the speeds we promise. On top of that Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team will be glad to help with configuration if you wish to BYO. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards. No matter if you’re renting a studio, a student sharing a flat in Melbourne, a big suburban family up in Sydney’s north shore or doing home office in Brisbane/Adelaide. we’ve got a perfect internet solution that you’ll love.