Customer Service
Whether a renter living alone or a large family, we’ve got a plan for you. Working from home, online learning, video streaming, low latency gaming – we can cover all this and more.
Having stable and reliable internet speeds is a must. Our higher bandwidth and smart routing ensure that your fast speeds don’t drop.
We have many tiers of LBNCo fibre plans, and no lock-in contract if you like. Most of our fibre plans are unlimited and competitively priced so you can get the best deal from us.
Our knowledgeable technical team are Australia-based. No overseas transfers, no long waits. We provide onsite support when needed, and our technicians live just around the corner.
Occom receives the highest ratings of all ISPs in Australia, with 4.9/5 stars on Google. We pride ourselves on the dedicated customer service that earned us these glowing reviews.
A powerful modem is crucial to your speed. Our thoroughly tested modems are of the world’s best brands and tailored for Aussies. Choose one pre-configured router from Occom, plug and play, or BYO. Not tech savvy? We can help!
- -0/mth
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Activation Fee -0
Router Fee -0
Min Charge: 0
Additional one off $300 LBNCo New Development Charge applies if your premises is identified by LBNCo as being within the site boundary of a new development or requiring a VDSL Connection.
Monthly Cost
One-off Cost
Internet type: | FTTP, HFC,FTTC, FTTR |
WiFi Transmission: | Up to 300Mbps |
Best for: | 12/1 Basic, 25/5 Boost |
Coverage: | 1-2 bedrooms apartment, small house |
Recommended Connected Devices: | 1-5 Devices |
Ideal for: | Web browsing, Basic online surving |
Internet type: | FTTP, HFC,FTTC, FTTR |
WiFi Transmission: | Dual Band, Upto 750Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus |
Covereage: | 2 bedrooms apartment |
Recommended Connected Devices: | 5 Devices |
Ideal for: | Work |
Internet type: | FTTP, HFC, FTTC, FTTR, FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus, 100/40M Superfast |
Covereage: | 2 – 3 bedrooms apartment, 3 bedrooms house |
Recommended Connected Devices: | 6-15 Devices |
Ideal for: | 4K Streaming, Online gaming, Small/Medium Office |
Internet type: | FTTP, HFC, FTTC, FTTR |
WiFi Transmission: | Dual band, WiFi 6, Up to 3.84 Gbps, Anti-Interference |
Best for: | 50M Boost Plus, 100M Superfast, 250M Rocket, 1000M Lightning |
Covereage: | 4+ bedroom apartment and house. Optimal gigabit speeds for medium sized homes |
Recommended Connected Devices: | Up to 25 Devices |
Ideal for: | 4K streaming, Online low latency gaming, Medium-large office |
Internet type: | FTTP, HFC,FTTC, FTTB/N (VDSL) |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | 3+ bedrooms apartment,3~4 bedrooms house,400sqm |
Recommended Connected Devices: | 15-20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Up to 300Mbps |
Best for: | 12/1 Basic, 25/5 Boost |
Covereage: | 1-2 bedrooms apartment, small house |
Recommended Connected Devices: | 1-5 Devices |
Ideal for: | Web browsing, Basic online surving |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus, 100/40M Superfast |
Covereage: | 2 – 3 bedrooms apartment, 3 bedrooms house |
Recommended Connected Devices: | 6-15 Devices |
Ideal for: | 4K Streaming, Online gaming, Small/Medium Office |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | 3+ bedrooms apartment,3~4 bedrooms house,400sqm |
Recommended Connected Devices: | 15-20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual Band, Up to 1300Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | A Deco Mesh two-pack delivers up to 350 m2 |
Recommended Connected Devices: | 20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual Band, Up to 1300Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | A Deco Mesh two-pack delivers up to 510 m2. |
Recommended Connected Devices: | 20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual band, WiFi 6, Up to 1200Mbps, Anti-interference |
Best for: | 50M boost plus, 100M Superfast, 250M rocket |
Covereage: | >390m2, 5-6 room house & apartments |
Recommended Connected Devices: | Up to 25 Devices |
Ideal for: | Fast speeds in larger homes. 4k Streaming, Large offices |
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