Sales Enquiry

Submit Your Enquiry
  • Protecting the privacy of your personal information is important to us. Check out our privacy statement to learn more.
    *Fields are mandatory

Technical Assistance

Report A Fault

Billing Enquiry

Outage Notice

VIC – OptiComm Network Outage
Start Date&Time:9:00, Fri, 7/8/2020
End Date&Time:16:00, Fri, 7/8/2020
Description:This is under investigation by OptiComm Backhaul provider.
Locations Affected:Opticomm VIC sites in Melton South, Atherstone
Outage:OptiComm wishes to advise that there is an unplanned outage in VIC. They are currently investigating this incident. For more information regarding the network status, please check via
  • [Update 9:40am] Services status is downgraded from outage to service degradation. Internet and phones services are functional however users may experience service degradation.

Outage Notice

NSW – OPENetworks Network Maintenance
Start Date&Time:Fri, 22/05/2020 01:00AM AEST
End Date&Time:Fri, 22/05/2020 06:00AM AEST
Description:OPENetworks will be performing network maintenance.
Locations Affected:All NSW OPENetworks
Outage:An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites
  • If you are unable to connect back, please power off and on your fibre device and modem/router. Please DO NOT factory reset your modem/router.
  • If issue persists after rebooting, please contact us for further diagnose