Additional Charge

Additional Charge Price (incl.GST)
Static IP Address $5 per month
dishonored Fee $16.50
Direct Debit Rejections Fee $10.00
Fee when a fault raised to the Carrier is not found on the Carrier’s network $165.00
Greenfields Installation $300.00
Order Withdrawal $50.00
Late Cancellation of Appointment or Missed Appointment $90.00
Labor Rate per hour (Rounded up to nearest hour, <50KM to Melbourne & Sydney CBD) $80.00
Fee per hour for an incorrect call out (Charge based on Time on Site (Min $150)) $220.00
Early Termination Fee $199.00
Plan Change Charges   – Increasing data allowance $0.00
Plan Change Charges   – Decreasing data allowance $50.00
Fee for end user contacting Telstra/OPTUS Fault Desk directly $100.00
Modem Delivery Fee $10.00
Paper Bill $10 per bill
Relocation Fee $99