RedTrain Fibre

Congratulations! RedTrain is available at your address.

Occom Offers Unbeatable
RedTrain Plans

Perfect for Everyone

Whether a renter living alone or a large family, we’ve got a plan for you. Working from home, online learning, video streaming, low latency gaming – we can cover all this and more.

Highest Speeds

Having stable and reliable internet speeds is a must. Our higher bandwidth and smart routing ensure that your fast speeds don’t drop.

Flexible Terms, Fairly Priced

We have many tiers of RedTrain fibre plans, and no lock-in contract if you like. Most of our fibre plans are unlimited and competitively priced so you can get the best deal from us.

Australian Owned, Locally Based

Our knowledgeable technical team are Australia-based. No overseas transfers, no long waits. We provide onsite support when needed, and our technicians live just around the corner.

4.9/5 Rating Speaks for Itself

Occom receives the highest ratings of all ISPs in Australia, with 4.9/5 stars on Google. We pride ourselves on the dedicated customer service that earned us these glowing reviews.

Many Choices for WiFi Modems

A powerful modem is crucial to your speed. Our thoroughly tested modems are of the world’s best brands and tailored for Aussies. Choose one pre-configured router from Occom, plug and play, or BYO. Not tech savvy? We can help!

Google Review
Select your RedTrain plan


Suitable for basic needs
  • Unlimited Data
  • Typical Evening Speed
  • 10.8 Mbps
$56.88 /mth


Good for households with multiple devices
  • Unlimited Data
  • Typical Evening Speed
  • 22.5 Mbps
$64.88 /mth

Boost Plus (fibre50)

Great all-rounder
  • Unlimited Data
  • Typical Evening Speed
  • 45 Mbps
$69.88 /mth


4K streaming, online game
  • Unlimited Data
  • Typical Evening Speed
  • 90 Mbps
$89.88 /mth
  • Hot!


4K streaming, Gaming, fast download
  • 2TB/mth
  • Typical Evening Speed
  • 216 Mbps
$129.88 /mth
Contract Terms

24 Month Contract

$0 Activation Fee

12 Month Contract

$49 Activation Fee

6 Month Contract

$69 Activation Fee

No Lock-in Contract

$89 Activation Fee
Select Router

A Occom wifi router is installed in my premise

I need a modem/router from Occom. 

I have my own modem/router

Your Order Summary

RedTrain Broadband Plan

- -0/mth


One-off Cost

Activation Fee -0

Router Fee -0

Monthly Cost

0per month

*Discounted price for 6 months, then 0 /mth ongoing.

Min Charge: 0

RedTrain may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. RedTrain will contact you directly for the charge before activating the NTD and Internet service for you.

Sign Up Your Plan

Five-Star Rating Speaks for Itself!
Based on 1782 reviews
Based on 1782 reviews
Hao Ding
Hao Ding
08:08 28 Sep 21
Book your moving date and it only took a few hours to get the network set up and running. Customer service staff are very patient, with rich professional knowledge and problem-solving experience, can help customers to solve problems quickly and perfectly. They will guide you step by step . Don not worry if you do not have any IT skill. They also can speak different languages , give a try .Highly recommended, worthy of choice!
Steve Ebbage
Steve Ebbage
07:58 14 Jul 21
Have used OCCOM for over 3 years now and haven't had any issues. Have also just moved home and had a couple of issues with my set up that Doris was more than happy to help with and fixed quickly. Fees were also removed as I have been a longer term customer which is another reason to stick with them. Excellent service and would highly recommend
03:39 03 May 21
communicated with the customer service on Saturday morning about my situation, and after placing an order in the morning, the network was connected in the afternoon. The communication with the customer service was very pleasant, and the customer service was also very professional and gave me a lot of help. So far, the network is very good. Well, I am also looking forward to their special line in China.
Susana Lopez
Susana Lopez
04:14 23 Mar 21
Quick and very good service. They connected the service on the next day I made the request and they helped me on the chat to configure my own modem. The price is good. Everything was quick and easy. I highly recommend OCCOM to everybody.
NATASHA Westropp
NATASHA Westropp
23:22 09 Feb 21
Spoke with the lovely Nick - exceeded all expectations! Nick helped resolve an issue that would've impacted my day quite heavily so I'm very appreciative. I wanted to acknowledge his excellent customer service, product knowledge and hard work. Thank you Nick!
Jimmy Chau
Jimmy Chau
06:03 27 Jan 21
Recently signed up to OCCOM and had issues getting the connection working. Was able to get in touch with Young via web chat and he was able to work with me through several different options and in the we managed to get it working. I appreciate how patient, helpful and responsive Young was throughout the entire experience. Hopefully future experiences will be just as pleasant!
Behzad Jamali
Behzad Jamali
03:20 20 Dec 20
Started using OCCOM from today. So far it has been a great customer service. The technical support through online chat was efficient and quick. Brought in my own router and they guided me step by step how to set it up. The technician Alex was very helpful.
00:24 31 Oct 20
Great customer service about internet setting up and super fast reply in dealing with any questions. The customer care team is very patient and friendly, they will quickly respond your concerns and any issues in a manner of polite and professional. FIVE STARS definitely, highly recommended!
james liu
james liu
07:23 10 Oct 20
I'm very happy to communicate with OCCOM no matter any issues I've met in network connection. Because they always are patient and provide me the effective approach to resolve in time. That's good experience with the service of OCCOM.
Duncan Gnos
Duncan Gnos
01:52 07 Oct 20
I highly reckoned this nbn service provider.They seem to care about their service so much .Quick response like real-time , n Always Professional advise will be given .NBN connection are quite stable n high speed .Sure to be stick with them for long term .So Happy!

Frequently asked questions about RedTrain plans

RedTrain is an Australian wholesale carrier, who is experienced in designing, deployment and management of fibre network infrastructure. RedTrain designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. RedTrain operates an open access telecommunications wholesale service in Australia and has been building fibre infrastructure. In the open access system, internet service providers (also known as retail service providers) such as Occom purchase bandwidth from wholesale providers (e.g. RedTrain) and deliver internet services to end users.
One of the main differences between RedTrain and NBNCo is the connection technology they use. RedTrain uses FTTP(Fibre to the Premises) technology in most of their projects. FTTP exclusively uses fibre optic cables, enabling the fastest speeds in Australia. FTTP benefits from the higher capacity of a full fibre connection, and will have a more stable connection and speed in general. However, in addition to FTTP, NBNCo also adopts other technologies like a combination of fibre and copper (FTTC, FTTN/B) or fibre and coaxial cable (HFC). FTTC, FTTN/B and HFC technologies may slow down and become unstable during instances of poor weather.
Various speed tiers are available for RedTrain’s fibre internet connections. RedTrain’s broadband plans have maximum download speeds of 12 Megabit per second(Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps. Customers are able to choose between these plans depending on their speed preference.
Usually RedTrain will be found servicing new or recently developed apartments, estates and communities. In most cases, RedTrain will be the sole fibre provider for a residence, and you will not be able to use NBNCo or other companies’ fibre in RedTrain serviced properties. If you are uncertain about whether RedTrain services your property, our support team will help you check. Even if your residence is not covered by RedTrain, we will help you find the best solution and get you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Optical Network Terminal (ONT). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the ONT by a different name such as NTU (Network Termination Unit). RedTrain refers to this device as the ONT. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of RedTrain’s Fibre to the Premises (FTTP) networks, one ONT can support more than one active internet service.
The New Development Charge is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. RedTrain) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. RedTrain may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. RedTrain will contact you directly for the charge before activating the NTD and Internet service for you.
Occom is a top-rated RedTrain service provider in Australia, rated 4.9/5 stars from over 1500 Google reviews. Occom has higher bandwidth and smart internet routing to ensure we provide the speeds we promise. On top of that Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team will be glad to help with configuration if you wish to BYO. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards.