Step 1: Check Your Address

Let us help you find your perfect plan

RedTrain Fibre

Congratulations! RedTrain is available at your address.

Occom Offers Unbeatable
RedTrain Plans

Perfect for Everyone

Whether a renter living alone or a large family, we’ve got a plan for you. Working from home, online learning, video streaming, low latency gaming – we can cover all this and more.

Highest Speeds

Having stable and reliable internet speeds is a must. Our higher bandwidth and smart routing ensure that your fast speeds don’t drop.

Flexible Terms, Fairly Priced

We have many tiers of RedTrain fibre plans, and no lock-in contract if you like. Most of our fibre plans are unlimited and competitively priced so you can get the best deal from us.

Australian Owned, Professional Team

Knowledgeable technical team. Multichannel support, instant feedback, no wait time. We provide onsite support when needed, and our technicians live just around the corner.

4.9/5 Rating Speaks for Itself

Occom receives the highest ratings of all ISPs in Australia, with 4.9/5 stars on Google. We pride ourselves on the dedicated customer service that earned us these glowing reviews.

Many Choices for WiFi Modems

A powerful modem is crucial to your speed. Our thoroughly tested modems are of the world’s best brands and tailored for Aussies. Choose one pre-configured router from Occom, plug and play, or BYO. Not tech savvy? We can help!

Award Logo 8000+
Step 2: Select your RedTrain plan
RedTrain

Basic
(fibre12)

Suitable for basic needs
  • Unlimited Data
  • Typical Evening Speed
  • 10.8 Mbps
$56.88 /mth
Unlimited12

Boost
(fibre25)

Good for households with multiple devices
  • Unlimited Data
  • Typical Evening Speed
  • 22.5 Mbps
$64.88 /mth
Unlimited25

Boost Plus (fibre50)

Great all-rounder
  • Unlimited Data
  • Typical Evening Speed
  • 45 Mbps
$69.88 /mth
Unlimited50

Superfast
(fibre100)

4K streaming, online game
  • Unlimited Data
  • Typical Evening Speed
  • 90 Mbps
$89.88 /mth
Unlimited10020
Y
  • Hot!

Rocket
(fibre250)

4K streaming, Gaming, fast download
  • Unlimited Data
  • Typical Evening Speed
  • 216 Mbps
$129.88 /mth
Unlimited25025
Step 3: Contract Terms

24 Month Contract

$0 Activation Fee
24month
24

12 Month Contract

$49 Activation Fee
12month
12

6 Month Contract

$69 Activation Fee
6month
6

No Lock-in Contract

$89 Activation Fee
NoContract
1
Y
Step 4: Select Router

A Occom wifi router is installed in my premise

I need a modem/router from Occom. 

I have my own modem/router

Your Order Summary

RedTrain Broadband Plan

- - 0/mth

-

One-off Cost

Activation Fee -0

Router Fee -0

Monthly Cost

0per month

*Discounted price for 6 months, then 0 /mth ongoing.

Min Charge: 0

RedTrain may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. RedTrain will contact you directly for the charge before activating the NTD and Internet service for you.

Sign Up Your Plan

Five-Star Rating Speaks for Itself!
OCCOM
4.8
Based on 8182 reviews
OCCOM
4.8
Based on 8182 reviews
Aidan Taylor-Lynch
Aidan Taylor-Lynch
00:23 03 Jul 24
Really great customer service. Special thanks to Minakshi who patiently spent an hour on the phone with me - helping to troubleshoot my network issues. I was considering switching providers, but thanks to her I'm staying for the reliable and friendly customer support.
Hayley Kwak
Hayley Kwak
10:40 01 Jul 24
Best customer service! Davvy helped me with troubleshooting issues I had with the new place I moved in! Very patient and helpful. Thanks again
Gleezel B
Gleezel B
00:21 30 Jun 24
Minakshi was really helpful getting us connected again. We lost Internet this morning and when I got set with her she went straight to work and only took 13 minutes for everything to get reconnected again. So grateful and excellent service from Opticom once again.
SIWEI
SIWEI
23:07 22 Jun 24
The internet speed is very fast and the price is affordable. The customer service representative Tom has a great attitude and patiently guides you through setting up the router. Highly recommended!
Vaidehi Chowdhury
Vaidehi Chowdhury
05:10 21 Jun 24
Amazing customer service provided by the wonderful Nimti. Her tone of voice, patience was absolutely amazing. Exactly what a customer needs when they have issues. Thank you so much Nimti. Appreciate your patience, help and guidance.
Nora S
Nora S
10:37 17 Jun 24
I had a great experience speaking with Nimti over the phone. She was very genuine, caring and attentive to my needs. She had great customer service and was very quick. Highly recommend!
Sophia Tao
Sophia Tao
10:30 07 Jun 24
Jim, the customer service staff I talked to, was very patient and took the time to completely solve my network problem. His professionalism and patience have played a great role in solving my problems. I am very grateful for his help.
yadi yang
yadi yang
05:07 29 May 24
The customer service was excellent. Their attitude was very positive, and they provided clear and concise assistance. They actively helped me resolve my network issue. I am very grateful.
Sherry Lyu
Sherry Lyu
07:58 26 May 24
Liz is amazing! She is so helpful and patient. She solved my issues effectively. I will highly recommend to my friends
Motong
Motong
04:53 19 May 24
I recently encountered Internet issue, thankfully the customer service Liz was extremely helpful throughout the entire process. The patience to assist made everything smooth and stress-free. Truly appreciated.

Frequently asked questions about RedTrain plans

RedTrain is an Australian wholesale carrier, who is experienced in designing, deployment and management of fibre network infrastructure. RedTrain designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. RedTrain operates an open access telecommunications wholesale service in Australia and has been building fibre infrastructure. In the open access system, internet service providers (also known as retail service providers) such as Occom purchase bandwidth from wholesale providers (e.g. RedTrain) and deliver internet services to end users.
One of the main differences between RedTrain and NBNCo is the connection technology they use. RedTrain uses FTTP(Fibre to the Premises) technology in most of their projects. FTTP exclusively uses fibre optic cables, enabling the fastest speeds in Australia. FTTP benefits from the higher capacity of a full fibre connection, and will have a more stable connection and speed in general. However, in addition to FTTP, NBNCo also adopts other technologies like a combination of fibre and copper (FTTC, FTTN/B) or fibre and coaxial cable (HFC). FTTC, FTTN/B and HFC technologies may slow down and become unstable during instances of poor weather.
Various speed tiers are available for RedTrain’s fibre internet connections. RedTrain’s broadband plans have maximum download speeds of 12 Megabit per second(Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps. Customers are able to choose between these plans depending on their speed preference.
Usually RedTrain will be found servicing new or recently developed apartments, estates and communities. In most cases, RedTrain will be the sole fibre provider for a residence, and you will not be able to use NBNCo or other companies’ fibre in RedTrain serviced properties. If you are uncertain about whether RedTrain services your property, our support team will help you check. Even if your residence is not covered by RedTrain, we will help you find the best solution and get you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Optical Network Terminal (ONT). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the ONT by a different name such as NTU (Network Termination Unit). RedTrain refers to this device as the ONT. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of RedTrain’s Fibre to the Premises (FTTP) networks, one ONT can support more than one active internet service.
The New Development Charge is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. RedTrain) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. RedTrain may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. RedTrain will contact you directly for the charge before activating the NTD and Internet service for you.
Occom is a top-rated RedTrain service provider in Australia, rated 4.9/5 stars from over 1500 Google reviews. Occom has higher bandwidth and smart internet routing to ensure we provide the speeds we promise. On top of that Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team will be glad to help with configuration if you wish to BYO. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards.