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Multichannel support, instant feedback, no wait time

Faster
Setup

Strong partnership with major carriers, most complete fibre coverage, usually activate the fibre service within 24 hours

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Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

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Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Occom Internet Service

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nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers NBNCo broadband plan with 5 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBNCo fibre Australian wide. Occom has launched the 250M NBNCo fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 1000M OptiComm fibre plan to meet the higher speed demand.

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LBNCo Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBNCo Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBNCo fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, nbn™ or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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Occom Award
OCCOM
OCCOM0
4.9
Based on 6689 reviews
OCCOM
OCCOM1
4.9
Based on 6689 reviews
See all reviews
JIANBO CHENG
JIANBO CHENG
09:37 29 Nov 23
Brilliant customer service from Scarlett. I want to say great thanks to her professional skills and patience. Will reconsider switch back for such convenient and professional service.
Yogesh Pawar
Yogesh Pawar
20:49 26 Nov 23
Good on call support, prompt in solving the problems. I am using their services from Past 4 years, and I can say it is good. Tech support people are good. I would like to thanks Guri, he helped me a lot setting up new connection at my house.
Connie Wang
Connie Wang
08:30 03 Nov 23
Tom is very professional and helpful.It took him more than 40min to sort out the internet connection problem for me. I really appreciate it. I would like to highly recommend him to other clients .
Martin Do
Martin Do
03:00 01 Nov 23
Thank Amy for providing excellent service. Your attention to detail, prompt responses, and willingness to go above and beyond have made my experience with your company truly exceptional. I appreciate the level of professionalism and expertise you have demonstrated throughout our interactions. Your commitment to customer satisfaction is evident, and it has made a significant impact on my overall satisfaction with your service. I would highly recommend your company to others based on the outstanding service I have received. Thank you again for your exceptional service.
Selina Cutting
Selina Cutting
22:47 21 Oct 23
Received the router within days of ordering. Set it up over the weekend and Elsa was available to troubleshoot my set up. I am not very technical and she explained everything clearly. Their customer service team was also easy to get hold of when I wanted to change my payment details
John Ng
John Ng
08:34 18 Oct 23
From enquiry till activation in less than 2 hours. Highly sophisticated and could like to command Tom from their technical support. Very switch on and ease off lots installations hassles.Good value👍
Bobby Gonzales
Bobby Gonzales
05:52 12 Oct 23
Good day! I would like to give a positive feedback and appreciation to one of your installer, Matt Ellings. His work ethics and customer service is superb. Not sure if this is the right place, but hopefully my appreciation to his service might reach the right people. Kudos to your team.
Lillian Cheng
Lillian Cheng
09:39 01 Oct 23
Highly recommended! Their customer service is great - always very responsive and fast in problem solving even during weekends!
Deanna Shield
Deanna Shield
11:05 24 Sep 23
Nitesh helped me set up my internet over a text support chat. I’m grateful because my IT knowledge is basic and Nitesh was patient with my texts and stayed with me till it was working. Didn’t take too long and everything is working great. Thanks heaps.
Weifeng Xu
Weifeng Xu
05:37 23 Sep 23
I am truly impressed with the exceptional support I've received from Scarlett at OCCOM. Her dedication to resolving my internet connection issues, addressing various problem-solving challenges, and assisting with account settlement has made a significant difference in my “internet” life and overall experience.What sets her apart is her unwavering patience and readiness to assist, no matter how complex the issue may be. She approaches each request with a positive attitude and a genuine willingness to help.Her expertise and professionalism have not only improved my living experience in this apartment but have also contributed to a seamless and efficient work environment for all. I am immensely grateful for her dedication and the outstanding level of service she consistently provides, which also makes me believe in OCCOM’s commitment to excellence sets a remarkable standard, and I am fortunate to have her as a resource.
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Occom News

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Why Should You Upgrade to nbn Full Fibre?

In the contemporary digital era, fast, reliable, and efficient broadband connections have transformed from a luxury to a necessity. One name that consistently emerges as a top-tier carrier in the
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NBN Co’s Full-Fibre Upgrade Reaches Two Million More Homes

NBN Co, Australia’s National Broadband Network, is rapidly expanding its full-fibre upgrade initiative, with another two million homes set to

NBN Co installs 33 hybrid power cube backup systems in South Eastern Queensland

NBN Co has completed a $4.4 million project to install 33 hybrid power cubes to improve the resilience of the

NBN Co Shortens Customer Notification Time for FTTC-P Upgrade Projects

NBN Co has announced a significant change to its FTTP upgrade projects within the FTTC coverage area. Instead of giving

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