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Faster
Response

Multichannel support, instant feedback, no wait time

Faster
Setup

Strong partnership with major carriers, most complete fibre coverage, usually activate the fibre service within 24 hours

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Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

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Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Occom Internet Service

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers NBNCo broadband plan with 6 speed tiers and no contract term. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBNCo fibre Australian wide. Occom has launched the 1000M NBNCo fibre plan to meet the higher speed demand.

OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 1000M OptiComm fibre plan to meet the higher speed demand.

LBNCo Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBNCo Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M LBNCo fibre plan to meet the higher speed demand.

OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, nbn™ or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M OPENetworks fibre plan to meet the higher speed demand.

4.8

Based on 8246 reviews

4.8

Based on 8246 reviews

See all reviews

Atifeh Tajik

09:50 22 Jul 24

I had a great experience with customer service today. Kanishka was very helpful and provided clear answers to all my questions. The assistance was friendly and efficient. I appreciate the excellent service and would definitely recommend them to others. Thanks for the support!

Shelley Lawes

02:35 22 Jul 24

Generally okay service. The consultant was friendly, and helpful and there is a small delay in word articulation and understanding that is limited in communication. Sometimes there is a need to repeat information being communicated. Overall the service is Good. 😄

sambhaji mulik

10:21 19 Jul 24

Grate service! Ayushi from the customer service support team was very helpful in fixing up my home network issue . I am completely impressed with her professionalism and efficiency. Highly recommend Ayushi to anyone who needing tech support!

biju ramya

10:07 17 Jul 24

I'm writing to express my utmost appreciation for the exceptional customer service I received from OCCOM. Your representative, Atul, went above and beyond to assist me with my issue. He was knowledgeable, patient, and friendly, and he made sure that I understood every step of the solution. The issue was resolved quickly and efficiently, and I was treated like a valued customer throughout the entire process. Atul's excellent service has earned my loyalty, and I highly recommend OCCOM to anyone looking for top-notch support.

Aidan Taylor-Lynch

00:23 03 Jul 24

Really great customer service. Special thanks to Minakshi who patiently spent an hour on the phone with me - helping to troubleshoot my network issues. I was considering switching providers, but thanks to her I'm staying for the reliable and friendly customer support.

Shawn Li

13:06 02 Jul 24

Had some tech issues when connecting NBN services on my new address. Got the customer representative responsed to my queries within 10 mins at about 9:40 pm. Fixed my problem within 5 mins. Very good response speed.

Hayley Kwak

10:40 01 Jul 24

Best customer service! Davvy helped me with troubleshooting issues I had with the new place I moved in! Very patient and helpful. Thanks again

Gleezel B

00:21 30 Jun 24

Minakshi was really helpful getting us connected again. We lost Internet this morning and when I got set with her she went straight to work and only took 13 minutes for everything to get reconnected again. So grateful and excellent service from Opticom once again.

SIWEI

23:07 22 Jun 24

The internet speed is very fast and the price is affordable. The customer service representative Tom has a great attitude and patiently guides you through setting up the router. Highly recommended!

Vaidehi Chowdhury

05:10 21 Jun 24

Amazing customer service provided by the wonderful Nimti. Her tone of voice, patience was absolutely amazing. Exactly what a customer needs when they have issues. Thank you so much Nimti. Appreciate your patience, help and guidance.

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