nbn™ Fibre
Occom Offers Unbeatable
nbn™ Plans
Your Order Summary
nbn™ Broadband Plan
- -0/mth
-
One-off Cost
Activation Fee -0
Router Fee -0
Monthly Cost
0per month
Min Charge: 0
Additional one off $300 nbn™ New Development Charge applies if your premises is identified by nbn™ as being within the site boundary of a new development or requiring a VDSL Connection.
Have questions?
Contact our Australian based support team who will answer any questions and help you with the signup.
Call now: 1300 299 999
or LiveChat
Sign Up Your Plan
Your Order Summary
per month
Monthly Cost
One-off Cost
Five-Star Rating Speaks for Itself!
左家源
03:39 03 May 21
communicated with the customer service on Saturday morning about my situation, and after placing an order in the morning, the network was connected in the afternoon. The communication with the customer service was very pleasant, and the customer service was also very professional and gave me a lot of help. So far, the network is very good. Well, I am also looking forward to their special line in China.
Susana Lopez
04:14 23 Mar 21
Quick and very good service. They connected the service on the next day I made the request and they helped me on the chat to configure my own modem. The price is good. Everything was quick and easy. I highly recommend OCCOM to everybody.
NATASHA Westropp
23:22 09 Feb 21
Spoke with the lovely Nick - exceeded all expectations! Nick helped resolve an issue that would've impacted my day quite heavily so I'm very appreciative. I wanted to acknowledge his excellent customer service, product knowledge and hard work. Thank you Nick!
Jimmy Chau
06:03 27 Jan 21
Recently signed up to OCCOM and had issues getting the connection working. Was able to get in touch with Young via web chat and he was able to work with me through several different options and in the we managed to get it working. I appreciate how patient, helpful and responsive Young was throughout the entire experience. Hopefully future experiences will be just as pleasant!
Behzad Jamali
03:20 20 Dec 20
Started using OCCOM from today. So far it has been a great customer service. The technical support through online chat was efficient and quick. Brought in my own router and they guided me step by step how to set it up. The technician Alex was very helpful.
RUI JIAO
00:24 31 Oct 20
Great customer service about internet setting up and super fast reply in dealing with any questions. The customer care team is very patient and friendly, they will quickly respond your concerns and any issues in a manner of polite and professional. FIVE STARS definitely, highly recommended!
james liu
07:23 10 Oct 20
I'm very happy to communicate with OCCOM no matter any issues I've met in network connection. Because they always are patient and provide me the effective approach to resolve in time. That's good experience with the service of OCCOM.
Duncan Gnos
01:52 07 Oct 20
I highly reckoned this nbn service provider.They seem to care about their service so much .Quick response like real-time , n Always Professional advise will be given .NBN connection are quite stable n high speed .Sure to be stick with them for long term .So Happy!
Keyu Deng
10:00 06 Oct 20
They replied questions really fast and the staffs are all really friendly and helpful. Valuable wifi plans
Clinton Rampal
08:37 06 Oct 20
These guys will go above and beyond for customer service! Best support you can get via live chat! These guys connected my service ahead of time when Exetel stuffed me around and disconnected my service before they were supposed to!
Frequently Asked Questions About nbn™ Plans
- FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly to nbn™ from the nearest node. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box which is installed inside the premises. FTTP is the best nbn™ connection type of technology which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router into Network Termination Device (NTD) to access Internet service.
- FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL 2 compatible modem router is required for this type of connection to work.
- FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function a VDSL 2 compatible modem router is required.
- FTTC – Fibre to the Curb is the newest technology available in which it is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. A nbn™ connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router into nbn™ NCD to access Internet service.
- HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to a nbn™ device which is installed inside the customer’s premises. You will need to connect a router into nbn™ HFC NTD to access Internet service.
For more information on nbn™ speeds see here.
Occom provides a variety of different speed tiers for nbn™ broadband access. Different broadband plans has different maximum download speeds varying from 12 Megabits per second (Mbps), 25 Mbps, 50 Mbps, 100 Mbps, and 250 Mbps. Occom is one of the few best nbn™ providers who can provide up to 250mbps with our rocket plan. Customers are able to choose between these plans depending on their speed preference. Contact us today for professional advice and assistance.
The Network Termination Device (NTD), also known as nbn™ connection box is required to be installed to connect to the nbn™ network. NBNCo installs the device inside your home which then connects to your Occom WiFi modem. The nbn connection box takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of nbn™ Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service. On the day of connection, contact our support team to assure that your connection box is activated and working.
Available appointment windows vary depending on the availability of nbn™ technician in your area. Appointment times can either 8am to 12 noon or 1pm to 5pm in the afternoon. nbn™ technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installing, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.
The New Development Charge is a fee implemented in 2016 which charges all connections made in areas that the fibre infrastructure provider (e.g. nbn™) have identified as within the boundary of a new development. The implementation of this fee was a decision was made by the Australian government to shift partial cost of the fibre infrastructure onto “the parties that use or benefit from them”. All service providers will charge this fee on behalf of nbn™ when the internet service is activated.
Occom is a top-rated nbn™ service provider in Australia, receiving 4.9/5 stars from 1000+ Google reviews. Occom has sufficient bandwidth and smart internet routing to ensure the quality of service we promise. On top of that, Occom has affordable plans in addition to a selection of hand-picked modems from the world’s best brands. Our customer service team will also be glad to help customers who wish to BYO with configuring their own modems. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards. Get Faster, Get Occom! Faster Responses, Faster Setup, Faster Internet Speeds and Faster Troubleshooting.
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