nbn™ Contact Information
Five-Star Rating Speaks for Itself!
Emily Xu
07:26 13 Feb 25
Guru is excellent! I am really appreciated for his patience and advanced skill.Thanks!
jinghan hu
09:57 08 Feb 25
I had a great experience with customer service representative Jerry today! He was patient, professional, and provided clear and detailed answers to all my questions. He responded quickly and efficiently, making the whole process smooth and stress-free. I truly appreciate his help and excellent service. The company is lucky to have such a dedicated and outstanding representative.
Rui
06:15 07 Feb 25
I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!
Sha Lexia
04:31 05 Feb 25
I had a fantastic experience with Yu.L! He provided clear, professional, and efficient assistance, patiently addressing all my concerns with great attention to detail. His friendly attitude and willingness to go the extra mile made the process smooth and hassle-free. Truly outstanding customer service—thank you, Yu! Highly recommend!
JJ Mum
04:20 03 Feb 25
I had problem with the new connection but Garry was so knowledgeable and more than patient with this low tech old lady here. He is so encouraging and went an extra mile to make everything work for me. Can't thank him enough! He is a 1st class professional team player. Deserves a good raise!Even the support team who dealt with me from the start was so helpful and patient too.Highly recommended!
Pombo Joe
00:01 27 Jan 25
The customer service was great. The detail information supplied was very helpful from the beginning to the end. I will not hesitate to share this experience with anyone who is looking forward to connect internet.Thumbs up
Vivien JIANG
03:45 21 Jan 25
I would like to express my appreciation for the excellent service provided by your customer support representative, Jerry. He communicated clearly and efficiently, making the entire process smooth and hassle-free. His professionalism and promptness in handling my request were impressive.
harjot kaur
06:02 19 Jan 25
Raees was incredibly helpful through out the entire process, explaining everything very clearly and resolving my problems as quickly as possible. I truly appreciate his efforts.Thank you for having such a dedicated team member.
Zhang Tingchun
03:51 18 Jan 25
I’m very impressed with Jerry’s patience and professionalism. He went above and beyond to help me resolve my network issue. His support was thorough, efficient, and friendly throughout the process. Highly recommend!
Taylor Chisholm
07:31 15 Jan 25
Kuldeep assisted me with connecting my services at a new property. He did an amazing job, guiding me through the connection process flawlessly. OCCOM have been my provider for over three years now and have been amazing, highly recommend
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