AU

Share this post with your friends! Occom is thrilled to announce that, for the third consecutive year, we have been recognised in the prestigious Financial Times High-Growth Companies Asia-Pacific 2025 list. This recognition reaffirms Occom’s incredible growth and our ongoing commitment to delivering high-speed, trustworthy internet services. We’re also proud to be the highest-performing Australian consumer telco in 2025. According to the FT 2025 list, Occom has been officially recognised as the fastest-growing Australian business in the Media & Telecommunications category. We are also proud to be one of only 46 Australian companies to make the list this year. confirming our exponential growth as a market leader. This impressive achievement reflects our commitment to innovation, outstanding customer service, and customer satisfaction. Through our high-speed internet, fast customer support, and customized plans, Occom proudly earned a 4.9/5 rating on Google, which is a testament to the confidence and loyalty of our clients. In reaching this milestone, our CEO Philip Luo of Occom expressed gratitude to our loyal customers and hardworking employees, for their instrumental contribution to our achievement. This recognition is a significant affirmation of our commitment to providing unequaled value and super-fast, trustworthy internet to Australians. We are dedicated to raising the bar in what customers can and should expect from their telecom. While we take a moment to celebrate this achievement, our sights are firmly set on the future. Occom remains committed to driving innovation, expanding our services, and continuing to deliver even more value, speed, and reliability to our customers. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest-growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate, and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 299 999 Other Blogs

Share this post with your friends!    Sydney, Australia – July 25, 2024 – OCCOM, one of Australia’s fastest-growing telcos, is excited to announce a strategic partnership with ASUS, a global leader in technology innovation. This partnership will see ASUS supplying its state-of-the-art routers, including some of the highest performing models, to be paired with OCCOM’s industry-leading internet, including plans on both nbn and OptiComm. This collaboration will provide consumers with the fastest and most reliable internet experience to date.   Key Highlights of the Partnership: Advanced Technology Solutions: ASUS will supply its high-performance routers, including the ASUS RT-AX52 router and the ASUS ROG GT-AX6000 router. Renowned for their performance, security and reliability, these routers will be attached with OCCOM’s premium internet plans. Exceptional Internet Plans: OCCOM will offer these top-tier routers with its fastest nbn and OptiComm plans, ensuring customers receive unmatched internet speeds and performance. Superior Customer Service: OCCOM’s renowned customer service, which has a 4.9/5 star rating from 7,500 reviews, includes fast setup and rapid troubleshooting, ensuring a smooth and hassle-free experience for all users. Unmatched Connectivity Experience: The synergy between ASUS’s cutting-edge routers and OCCOM’s high-speed internet plans guarantees the best internet experience for consumers. Future Gaming Solutions: Coming soon, the partnership will extend to more router options from ASUS TUF Gaming and ROG Rapture range, designed for the ultimate gaming experience, providing gamers with unparalleled speed and reliability. Exclusive Offer: To celebrate this partnership, OCCOM and ASUS will be introducing some great exclusive offers. Receive a free or discounted ASUS RT-AX52 router when signing up to an OCCOM plan. Offers subject to the speed tier of choice:    – 12/25/50Mbps: RT-AX52 router for $80.00    – 100Mbps: RT-AX52 router for $50.00    – 250/1000Mbps plans: Receive a FREE RT-AX52 router    – 6 months discounted monthly fees    – Free onsite support (metro Sydney, Melbourne, and Brisbane)    – $0 sign-up fee for OptiComm addresses, on 6 month + 50Mbps or higher contracts The first 30 customers signing up to a 250Mbps or 1000Mbps plan will also receive an exclusive ASUS gift bag. Additionally, all new customers are eligible to purchase the ASUS ROG Rapture GT-AX6000 router at OCCOM’s exclusive price of $599.00. Offer ends 31/08/2024 OCCOM Internet Plans OCCOM offers a variety of fast and reliable internet plans, catered to any need. OCCOM offers outstanding customer service at all points of the customer’s journey, from sign-up, setup, to ongoing support. Our friendly team offers extended hours (365 days, 8 am-10 pm), multilingual support, together with the widest range of payment options, meeting the diverse needs for complete peace of mind. OCCOM offers plans from basic to ultra-fast:12Mbps $58/m – for basic needs25Mbps $65/m – for moderate users50Mbps $75/m – great all rounder100Mbps $80/m – our most popular plan250Mbps $95/m – for 4K streaming and gaming1000Mbps $115/m – the fastest you can get The OCCOM support team prioritises responsiveness, with easy setup, router optimisation for better performance and on-site support wherever needed. ASUS ROG Rapture GT-AX6000 The ASUS ROG Rapture GT-AX6000 is a powerful dual-band Wi-Fi 6 router tailored for gaming, offering advanced features to enhance performance, security, and connectivity.    – High-Efficiency Ultrafast WiFi 6    – Dual 2.5G Ports and Link Aggregation Support    – Extreme 64bit Quad-Core 2.0GHz CPU Power    – Expanded coverage with ASUS RangeBoost Plus    – Triple-Level Game Acceleration ASUS RT-AX52 The ASUS RT-AX52 is a high-performing dual-band WiFi 6 router, designed to deliver fast and reliable connectivity for homes and offices.    – New-gen WiFi 6 Standard bringing capacity, coverage and speed.    – Increased Capacity, Efficiency and Security    – Easily extendable with ASUS AiMesh    – Easy network management at your fingertips Quotes: “We are thrilled to partner with ASUS, a brand that stands for innovation and excellence. OCCOM offers the best internet plans backed by the best customer service in the industry. This partnership enables us to offer our customers an even better experience, paired with ASUS’ top-of-the-line routers.” Philip Luo, CEO of OCCOM. “ASUS is excited to collaborate with OCCOM, leveraging our technological expertise to enhance the connectivity experience for Australian consumers. Together, we are setting a new standard for internet performance and customer satisfaction.” said Mia Tsai, Managing Director of ASUS Australia. “We are privileged to collaborate with Occom in delivering an exceptional internet experience with advanced networking technology to the market.” said Steven Lin, Head of Product of ASUS Australia. About OCCOM: OCCOM is one of Australia’s fastest-growing telcos, renowned for its exceptional customer service, competitive pricing, and multilingual support. With a stellar Google rating of 4.9/5 from over 8,000 reviews, OCCOM offers a wide range of internet and mobile services designed to meet the diverse needs of consumers across Australia. OCCOM is an award-winning internet provider, recognised by:    – Customers: 4.9/5 from over 8,000 Google reviews    – Australian Media: AFR Fast 100 2022 & 2023    – Global Media: Financial-Times High Growth Companies Asia-Pacific 2022 & 2023    – Industry Experts: Winner of the Mozo Expert’s Choice 2022 For more information, visit OCCOM’s website. About ASUS: ASUS is a global technology leader dedicated to delivering innovative products and solutions that enhance the digital experience for users worldwide. Renowned for its high-quality laptops, desktops, monitors, and networking devices, ASUS consistently pushes the boundaries of technology to deliver superior performance, reliability, and user satisfaction. ASUS’s commitment to innovation is reflected in its extensive range of products, which cater to diverse needs from everyday computing to high-performance gaming. With a focus on quality and cutting-edge design, ASUS has established itself as a trusted name in technology. The company’s gaming routers, including the TUF Gaming series and ROG Rapture , are celebrated for their exceptional speed, stability, and advanced features tailored for gamers and tech enthusiasts alike. ASUS’s mission is to create products for today and tomorrow’s smart life, offering unparalleled value and leading-edge solutions that empower users to achieve more. For more information, visit ASUS’ website.   OCCOM—Optical Communication Expert … Read more

Share this post with your friends!   Published on: 30-07-2024   Is slow internet turning your entertainment time into frustrations? nbn full fibre (fibre to the premise) delivers a quantum leap in internet performance, delivering a seamless online experience. As a definitive upgrade from technologies like FTTN (Fibre to the node) or FTTC (Fibre to the curb), nbn full fibre delivers blazing-fast speed and rock-solid reliability, immune to weather fluctuations and future-proofed with the latest technology. But this transformative improvement raises an important question: What’s the cost for this upgrade?Unlike the consistent benefits of nbn full fibre, the cost of upgrading is variable. Let’s explore the different factors affecting the cost of getting a full fibre upgrade. Understanding the nbn Upgrade Process Unlike some other nbn connection types, FTTP (fibre to the premise) runs fibre optic cable all the way to your premises. This upgrade might involve some internal work on your property, depending on your existing infrastructure. This translates to significantly faster and more reliable internet. This upgrade from copper to fibre optic cables aims to get faster and more reliable internet, covering up copper’s limitations. On the basis of NBN Co announcement on March 22, the first 50,000 FTTN customers could upgrade to FTTP. The plan was to enable 60,000 more FTTN premises for faster speeds, aiming for 230,000 by June 2022 and 600,000 by December 2022. By 2023, up to 8 million premises could access nbn Home Ultrafast. An additional 400,000 Australian homes and businesses will be eligible for full fibre by 2025. Check your eligibility: One point to note here is that nbn full fibre isn’t available in all areas yet. But the good news is NBN Co is constantly expanding their network to extend its reach. Head to your preferred internet service provider’s website like Occom to see if your address is eligible for a free upgrade. Installation: Once you decide to go with a provider, they will take care of booking a qualified nbn approved technician to install the fibre connection at your premises. The process typically involves one or more visits depending on your specific situation. Cost Breakdown There is variation in cost of FTTP upgrade for every household. But early in the rollout, estimates for individual property upgrades ranged from around AUD $3,000 to $15,000 or more, depending on the specifics of the installation. But the good part is that nbn has now waived up the fee, allowing users to save money with the upgrade. Yes, you can now upgrade to nbn full fibre free of charge. Moreover, people had to sign up contracts to get the upgrade done as requested by nbn. But this is no longer applicable and customers are now free from all these limitations. No more paying for nbn full fibre upgrade, just enjoy the lighting fast speed free of cost. Apart from getting faster speeds, you can make a future investment with this to get ultra-reliable internet experience. Just check the address eligibility and you are good to go! Upgrade with Occom Occom is Australia’s top-rated internet service provider. We have gained industry recognition by delivering the best internet solutions across the country. Having a team of professionals, Occom is committed to delivering high-quality internet services catering to diverse customer needs. With achievements like getting listed in AFR Fast 100, and winning FT & Mozo Expert Choice award, we are the fastest growing telco in Australia. Upgrade nbn full fibre with Occom and enjoy exclusive benefits: $0 upgrade 2 months free No activation fee No Lock-in contract Have queries? Give us a call 1300 299 999 to get assistance from our professional customer support team!   OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999 Other Blogs

  Published on: 10-07-2020   In 2023, most of Australia’s residents have transitioned into high-speed nbnTM fibre. But when WiFi goes wrong, the resulting slow internet connection can be a real pain. With a long list of potential reasons your WiFi is performing badly, it can be hard to know exactly what the problem might be. Common issues can be a weak signal, an issue with the wireless channels, your modem/router, your PC or even the network itself. Don’t worry because there’s always a solution – here are some simple things you can try on your own to improve your WiFi speed. 1. Restart the Modem/Router That old suggestion of turning your device off and on again? It works for modems/routers too. Just turn your modem/router off for 20-30 seconds and turn it back on. You’ll find a power switch at the back of most modems/routers but unplugging the adaptor to cut off the power works as well. After you’ve restarted your modem/router, it’s a good idea to also restart the device you’re wanting to use WiFi on, as sometimes that can also be the reason you can’t connect to the internet properly. Please note: turning the modem/router off and on is not the same as giving it a factory reset. If there is a ‘reset’ button on the back of the modem/router, that is most likely its purpose and you should not touch it, or else you will have to input the PPPoE username and password again. If you don’t have those details, you can ask your internet service provider. 2. Connect to the 5g WiFi Name Nowadays, many modems/routers on the market are dual band. This means that they have two frequency bands you can connect to (one is 2.4ghz and one is 5ghz), and thus two WiFi names that show up when you look through your WiFi list. The WiFi name with ‘5g’ is for the 5ghz band. This is the one with less interference, so connect to this one when it’s available. Usually the 5ghz band covers less range, so you may see your WiFi switch to the name without ‘5g’ when you’re further away from the modem/router. Doing this is especially important if you’re living in dense apartments like in the CBD of Sydney, Melbourne or Brisbane. The close proximity of other internet users means that there’s a lot of interference if you use the 2.4ghz band. See point 5 for more information about interference. Note: ‘5g’ when referring to modems/routers is not the same as ‘5G mobile data’. The ‘g’ for modems/routers stands for gigahertz, and the ‘G’ in mobile data refers to the generation of cellular communication technology! 3. See What’s Using your WiFi WiFi speeds are affected by your bandwidth – the amount of data that can be transferred at any given time. The total bandwidth is divided between the devices connected to your WiFi, and bandwidth intensive programs running on any of these devices will affect the internet speed of all the others. Browsing the web usually won’t significantly affect your speed, but HD/4k video streaming, online video gaming and downloading large files is another story. So, when your WiFi gets slow, make sure that no one’s using your WiFi for bandwidth exhaustive content. Also, when you have too many devices actively using internet at once you might encounter congestion. Your WiFi might start making you feel like you’re driving on the Pacific Highway in Sydney during peak hours, but you can be cruising freely again when less cars are on the road. 3a. Background Programs using your WiFi Many apps/computer programs tend to run in the background, even when you think you’re not using them. For programs which connect to the internet, their background processes can use up bandwidth. Windows updates, Microsoft Office updates, video game updates, instant messaging apps, music streaming apps and mobile apps auto-updating are just some examples of these. If too many of them add up they will slow down your connection and your experience in general. When you’re on a mobile device, there are various ways specific to those devices to see what’s running in the background and easily purge them. For computer operating systems, you can properly terminate these background processes by going to the Windows Task Manager, or Activity Monitor if you’re on a Mac. For Windows: Press Ctrl+Shift+Esc to open the Task Manager. Then go to the “Processes” tab. You can see which of these programs are using up bandwidth by looking at the “Network” column. Many processes are essential to the operating system and shouldn’t be stopped, but any from a third-party program that you’ve installed can be closed if you’re not using the program anymore. You can stop these processes from continuing to run by clicking the one you want to stop and then clicking “End Process”. Try not to close processes which include words like Windows, System, explorer.exe, Microsoft etc. If you’re unsure about whether or not you can stop a process, you can look it up on Google to check. For Mac: Press Cmd+Spacebar to open Spotlight Search, and then search for Activity Monitor. Once open, you can see which programs are using your bandwidth by going to the “Network” tab. Similar to Windows, some processes shouldn’t be stopped but any from a third-party program you recognise can be. If you’re unsure whether you can stop a process, you can look it up on Google to check. 4. Protect your WiFi Ever saw your neighbour’s WiFi in your network list, maybe laughed at their WiFi name and tried to guess what their password was? People can easily connect to your WiFi and start taking up your internet bandwidth if it’s not secured properly. Most modems/routers in this age use WPA2 security – make sure you’re using that, or WPA3 (the newest, most secure version) if available. If you suspect that someone’s leeching off your network, you should get your password changed on a regular basis. You can … Read more

Procedure to get Wi-Fi at home The wireless internet connection is a great innovation that helps to get internet service by connecting the devices. Without Wi-Fi, your home internet is limited to gadgets that can connect to your modem with a LAN cable. It is hard to move with the connected cable as if u want to go beyond the area of the cable it will disconnect the internet connection. But, having Wi-Fi at home will give the reliable service of the internet for home. Anyone can connect and get access to the internet service at any place in the house. Step-Up of Wi-Fi connection at home:There are some steps that explain how to get a Wi-Fi setup at home. These are:  Purchase a Wireless router: Buy a wireless router is the first step to get started with the service of Wi-Fi at home. Nowadays ISP offers a wide range of combination devices that is both modem and a wireless router. But, in previous days’ modem and wireless router were two different things. OCCOM is also providing a range of modem which are pre-configured by us that makes easier for the customer to use. Connect wireless router: If your modem is updated and works like a router, then skip this part. On the other side, you need to connect a wireless router to your broadband modem. Broadband modems have much variety and every single model will have a LAN port. If you are already using wired internet, this is the port your LAN cable is already plugged into. If there is more than one LAN port, look at the label and connect to the one which says “router”. Once the LAN is located then plug the other end of the LAN cable into the modem as per the given label. These two devices must be connected to the power and after all the connection move to configure it. Configuration of Wireless network: OCCOM pre-configured the routers for their clients, but to do this by yourself you need to use the Ethernet cable and power cable which is given with the router. One end of the Ethernet cable needs to be plug into your laptop/ computer and the other ends in one of the LAN ports of the router. Connect the power cable with the router as well. Then sign in to the page on a web browser like 192.168.1.1 or 192.168.0.1. After that, give the user name and password (which you can remember later) and do the below:Click on advance > Network > DSL/WAN > Select PPPoE > Fill in PPPoE Username and password> Save. In the next step, if you want to change the Wi-Fi name, then:Select Wireless Settings > Change the wifi name > Save. If you find any trouble, you can contact OCCOM online chat or call us on 1300 299 999. Our friendly team will help you to complete the configuration of the router. Connect Wi-Fi Internet: This is the last step to set up Wi-Fi for the home. Disconnect the LAN cable from the router and search for the Wi-Fi network. You will find the network name which you have changed and click on it. Enter your password and this is it. Now you can enjoy your service with no trouble. So, the process to get a Wi-Fi connection at home is being completed and internet service is available for each and every device at any place of your house.     OCCOM—Optical Communication Expert Occom is a Sydney based Internet Service Provider. Rich experience in telecommunication industry, great customer reputation. Partnering with top-tier fiber service providers, OCCOM offers a variety of Internet and home phone connection options. We provide free onsite support, ensuring your communication and entertainment needs. You will be impressed by our outstanding customer service staff. Tel：1300 299 999Website：occom.com.au

NBN Co announced it has started rolling out upgrades to its fibre to the node (FTTN) network to fibre to the premises (FTTP) by the end of 2021, starting off with 100,000 eligible premises. The network provider said it has identified some 1.1 million premises across Australia that will be eligible to get the upgrade and gain access to higher speed tiers. Some of the suburbs and localities chosen were revealed in May. Hybrid fibre coaxial (HFC) connection upgrades are also “ahead of schedule”, with all 2.5 million premises now able to access wholesale download speed tiers of up to 250Mbps. NBN Co announced last year that it would spend $3.5 billion to upgrade some FTTN, fibre to the curb, and HFC connections to full fibre. The upgrade is planned to be completed by 2023. The announcement was part of NBN Co releasing its 2021 financial year results and following the news of the network provider launching 44 new Business Fibre Zones for a total of 284 across the country. NBN Co reported revenue of $4.6 billion for the year ended 30 June 2021, an increase of 21 percent year-on-year, driven by the addition of 933,000 residential and business connections in the past year. EBITDA for the period was $1.35 billion, a $2 billion improvement over 2020, citing the revenue growth and a reduction in subscriber payments. Subscriber payments to Telstra and Optus were halved from $2.4 billion in FY20 to $1.2 billion. Demand for ‘higher speed tiers’ remained strong, with 75 percent of customer retail plans based on wholesale download speed tiers of 50 Mbps and above. Those with plans of up to 100 Mbps and above account for 17 percent of residential customers, up from 9 percent in 2020. “We are proud of the measures we have put in place to support the nation, and the balance we have achieved in delivering strong and sustainable operational and financial results,” NBN Co chief executive Stephen Rue said. “This is what we believe is expected of us by our ultimate shareholders – every Australian taxpayer who has indirectly invested in the NBN network. Our financial discipline and the delivery of predictable financial and operational performance gives us a solid foundation for future investment as we work to improve and enhance our customers’ experience of the network.” OCCOM—Optical Communication Expert Fast Response, Fast Trouble Shooting! Occom is a Sydney-based Internet Service Provider. Rich experience in the telecommunication industry, great customer reputation. Partnering with top-tier fiber service providers, OCCOM offers a variety of Internet and home phone connection options. We provide free onsite support, ensuring your communication and entertainment needs. You will be impressed by our outstanding customer service staff. Tel：1300 299 999 Website：occom.com.au

Australia’s NBN Transformation: What It Means for You In a major step forward for Australia’s digital future, Prime Minister Anthony Albanese has announced a landmark $3 billion investment to upgrade the National Broadband Network (NBN). This initiative will replace outdated copper connections with cutting-edge fibre-optic technology, bringing faster and more reliable internet access to over 622,000 homes and businesses across the country.Adding to the government’s investment, NBN Co will contribute an additional $800 million, raising the total funding to $3.8 billion. This ambitious project includes laying 23,000 kilometres of fibre and 8,000 kilometres of civil construction, with completion expected by 2030. Once finished, over 11 million premises will be able to access speeds of up to 1 gigabit per second—transforming the way Australians work, learn, and connect. Why Is This Upgrade So Important? Communications Minister Michelle Rowland has highlighted the urgent need for this upgrade, citing the annual 4% deterioration of the existing copper network. The transition to fibre is not just about speed; it’s about ensuring reliability, future-proofing Australia’s broadband infrastructure, and enabling the kind of digital connectivity that drives economic growth and innovation. From seamless streaming and gaming to remote work and online learning, this upgrade will significantly enhance everyday life for Australians. With better bandwidth and faster speeds, families can enjoy a smoother internet experience even with multiple devices connected at once. The Australian government’s significant investment in the NBN highlights its dedication to delivering high-speed, reliable internet access nationwide. This initiative aims to drive economic growth, improve digital connectivity, and ensure that the country’s broadband infrastructure is equipped to meet future demands. Occom, the top-rated ISP in Australia, specialises in offering top-tier NBN internet plans, this is the perfect opportunity to help Aussies. We are consistently informed about such developments. As this is the crucial , adapting strategies and continue delivering cutting-edge connectivity solutions in an ever-evolving digital landscape. Why Choose Occom for Your NBN Plans? At Occom, Australia’s top-rated ISP, we’re passionate about empowering Australians to make the most of these exciting changes. Here’s why Occom should be your trusted partner in your NBN journey: How to Upgrade Today? Getting started with Occom is simple and hassle-free: A Faster, Brighter Future Awaits The Australian government’s investment in the NBN is a game-changer, and there’s no better time to take advantage of this leap forward. At Occom, we’re committed to ensuring you experience the best of what this upgraded network has to offer.Say goodbye to buffering and slow connections—step into the future with Occom. Let’s connect to faster, smarter internet together.