Amandeep Kaur was absolutely outstanding in helping me get my internet connection fixed. I cannot thank her enough for the exceptional service and support she provided. I had an incredibly frustrating day without internet, which meant I was unable to work from home. After making multiple calls and spending a considerable amount of time trying to get the issue resolved, I was fortunate enough to speak with Amandeep. From the moment I spoke with her, she was incredibly patient, polite, professional, understanding, and genuinely caring. She took the time to listen, explained everything clearly, and went above and beyond to make sure my issue was resolved. Her calm and reassuring manner made such a difference, especially after what had been a very stressful and frustrating day. Having worked in the service industry myself, I know how much of a difference genuine care and empathy can make to a customer. Amandeep demonstrated exactly what outstanding customer service should look like. I truly felt heard, valued, and looked after throughout the entire interaction. It is not often that you come across someone who is so genuinely committed to helping others. Amandeep is a real asset to the team, and her patience, kindness, professionalism, and dedication deserve to be recognised. Thank you, Amandeep, for turning an extremely frustrating experience into such a positive one. Your help and kindness were genuinely appreciated, and I am very grateful for the wonderful service you provided.

One thing I could say Bhavya has been a lot of help in setting up my new account

Stella's explanation was exceptionally detailed and professional!