Available appointment windows vary depending on the availability of nbn™ technician in your area. Appointment times can either 8am to 12 noon or 1pm to 5pm in the afternoon.
nbn™ technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installing, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.