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Outage Notice

Planned Maintenance Notice - OptiComm, QLD
Start Date&Time:02:00AM AEST, 30/09/2020
End Date&Time:02:40AM AEST, 30/09/2020
Description:Upstream service Provider OptiComm advise that there will be an emergency network maintenance in QLD. This will affect all RSPs and services in QLD for up to 10mins during the outage window. This maintenance is planned to resolve a potential service impacting issue.
Locations Affected:All OptiComm sites in QLD
  • Please do not reset your router/modem, the service will be recovered after the outage is fixed.
  • If you have received our restoration notice however unable connect back, please only power off and on your fibre device and modem/router.
  • If you accidentally press the reset button, please configure the router with the pppoe information in your activation email.
  • If issue persists after rebooting, please feel free to contact us. We apologies for any inconvenience caused and appreciate your understanding.

Outage Notice

NSW – OPENetworks Network Maintenance
Start Date&Time:Fri, 22/05/2020 01:00AM AEST
End Date&Time:Fri, 22/05/2020 06:00AM AEST
Description:OPENetworks will be performing network maintenance.
Locations Affected:All NSW OPENetworks
Outage:An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites
  • If you are unable to connect back, please power off and on your fibre device and modem/router. Please DO NOT factory reset your modem/router.
  • If issue persists after rebooting, please contact us for further diagnose