NBN fixed line broadband speeds reached record highs during the COVID-19 pandemic, research from the Australian Competition and Consumer Commission (ACCC) revealed.
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nbn Full Fibre Upgrade: Choosing the Eligible Locations
The rollout of the National Broadband Network (NBN) in Australia has transformed the digital landscape, delivering faster and more reliable internet connections to millions of homes and businesses. However, not all locations are immediately eligible for the coveted Fibre to the Premise (FTTP) upgrade. Wondering why your location hasn’t made the initial list? Several factors … Read more
NBN Co’s lack of notice of ‘planned’ works irks users
Some RSPs have shed light on what appears to be a growing, though largely undocumented, service quality problem with the NBN, where retailers are given less than an hours’ notice of “planned” works. In a submission to the ACCC’s review of NBN Co’s special access undertaking (SAU), An RSP said that “millions” of its customers … Read more
Telstra fined $1.5m for not letting customers keep their phone numbers
Published on: 05-05-2021 Telstra fined $1.5m for not letting customers keep their phone numbers Telstra has copped a fine of more than $1.5 million for not letting consumers keep their existing phone numbers as they tried to switch to another network. Between March and July 2020, the telco suspended most of its local number porting operations, saying the decision … Read more