Why does my internet slow down at night?

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Published on: 18-11-2020

If you use the internet regularly, you’ve probably noticed that your connection slows down during different times of the day or week. But what causes these fluctuations in speed and why do they always seem to happen when you need the internet most?

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OptiComm announces ‘Australia first’ next-generation passive optical network

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Published on: 15-10-2020

Fibre-to-the-premises (FTTP) provider OptiComm has announced that it is in the final stages of developing Australia’s first Ten Gigabit per Second Passive Optical Network (XGS-PON) – the next generation Passive Optical Network (PON) – allowing residential customers to access a nominal line speed of up to 1Gbps, and commercial customers to reach speeds up to 10Gbps.

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Aussies Warned of Scammers Posing as NBN Workers

nbn new scam alert

  Published on: 12-07-2024   Australians are being warned about a new wave of scammers impersonating nbn employees, targeting both residents and businesses. This alarming trend has led to significant financial losses, with around 1,800 Australians losing over $1.2 million last year alone due to these fraudulent activities. How The Scam Works? These scammers are taking … Read more

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No Customer Data Impacted in Opticomm Data Breach

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Published on: 12-04-2024 Sydney, NSW – 11 April 2024 – OCCOM is aware of the recent data breach affecting one of our network providers, Opticomm. We understand the seriousness of this situation and want to assure our valued customers that no OCCOM customer was impacted by this incident. “Our customers’ data security is always our … Read more

Understanding NBN’s New Price Changes: What You Need to Know

NBN's New Plan Proposal

Published on: 06-06-2024 Introduction The National Broadband Network (NBN), which operates Australia’s broadband network, has recently announced upcoming changes to their wholesale price list for FY25 and a three-year pricing road map for FY25-FY27. With a commitment to transforming Australia’s internet landscape, NBN Co is working to bring high-speed connectivity to every corner of the … Read more

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Customer Satisfaction for Telco: The Key to Growth

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Published on: 12-12-2023 As Australian businesses and consumers grow frustrated with their telecommunications providers, amid service disruptions and slow speeds, responsive customer support stands out as a driving factor behind customer satisfaction. While overall complaints to the Telecommunications Industry Ombudsman (TIO) were down 10 per cent in the first quarter of 2023-24, compared to the … Read more