Archives: FAQs

1. A 10% discount is applied on mobile service when bundled with an active Occom internet service.2. This discount is valid as long as your internet is active with Occom.3. If your Occom internet service is cancelled, your mobile service will return to the original price.4. Each active internet service can be bundled with a … Read more

You sure can. OCCOM customers stay because they want to, not because they have to. Before you transfer or cancel your OCCOM Number, please contact us on LiveChat or via email to give us a heads-up; this will help with correctly addressing your final bill.• If you’re transferring your OCCOM number to a different Aussie … Read more

OCCOM sim-only mobile plans are all postpaid, featuring an ongoing auto-renew that renews on a month-to-month basis. Every month you’ll receive a bill, and at the end of that billing cycle, your plan inclusions will automatically refresh, making it simple for customers to pick a mobile phone plan that suits both their wallet and usage … Read more

You’ll need to check with your current telco if you’ll be charged early cancellation fees for transferring to OCCOM. There’s not much you can do to avoid these fees, but the good news is that you’ll never get charged cancellation fees with OCCOM mobile.

Transferring your mobile number is easy; all you need are your account details with your current Aussie telco. You don’t have to cancel your plan with them; just kick off the transfer with us.

Data banking means you can roll over and save any unused data. For example, if you’re on the 10 GB plan and you only use 3 GB for the month, next month you’ll have 10 GB plus the 7 GB left over from the previous month, for a total of 17 GB. So long as … Read more

Unlimited calls and SMS from AU to China, Hong Kong, Malaysia, Singapore, Thailand, Vietnam, UK, France, Ireland, Greece, Germany, India, NZ, South Korea, and USA. PAYG rates apply to all other destinations.

As long as the mobile you’re planning to use is unlocked and compatible with either 3G, 4G, or 5G, you should be good to go. OCCOM caters to all device types by offering standard, micro, and nano SIMs. If you purchase your SIM card from us, you’ll receive a 3-in-1 SIM so you can punch … Read more

Occom Pty Ltd (ABN 58 608 289 425) uses part of Telstra’s 3G, 4G, and 5G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of Australian … Read more