Can I cancel at any time?

You sure can. OCCOM customers stay because they want to, not because they have to. Before you transfer or cancel your OCCOM Number, please contact us on LiveChat or via email to give us a heads-up; this will help with correctly addressing your final bill.
• If you’re transferring your OCCOM number to a different Aussie telco, you can contact them to arrange the transfer after you give us a notice. Your new provider will touch base with us to organise the transfer and cancellation of your OCCOM service.

• If you’re not forfeiting your OCCOM number, you must contact OCCOM. You will lose your OCCOM mobile number, along with any unused OCCOM credit and/or data and any saved voicemails. If you want to use OCCOM again in the future, you’d simply need to buy a new SIM plan.

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