Not satisfied? Tell us.
Satisfied? Tell your friends.
ping Li
04:43 01 Nov 24
一直以来都觉得occom的客服服务非常好，总是能解决我的问题。这次为我服务的Scarlett非常有耐心，一一解答我的问题，并处理的很好！感谢她提出令人满意的解决方案，非常五星好评！
Nekoi Z
21:36 31 Oct 24
I had an issue with my internet suddenly dropping, and Ingrid was a huge help! She was patient, knowledgeable, and quickly got everything back up and running. Really appreciated her clear instructions and friendly attitude.
Samnit Bharti
11:53 29 Oct 24
Shaminder provided outstanding customer service! From the moment we connected, they were attentive, friendly, and fully committed to understanding my needs. Shaminder went above and beyond to ensure all my questions were answered and offered helpful recommendations, making the entire experience smooth and enjoyable. Their professionalism and genuine care for customer satisfaction truly stood out. I highly recommend Shaminder for anyone looking for a top-notch service experience!
Brandy Su
11:29 25 Oct 24
🌟🌟🌟🌟🌟这次非常感谢AT的帮助，他的反应非常及时！解决问题的速度快很多，而且特别热心。可以感受到他对工作的热忱，并且非常乐于帮助我们解决问题。虽然我们对网络相关的事情不太熟悉，但AT依然非常有耐心地为我们解释和指导，真的让我觉得很棒！再次感谢他的专业与热情，绝对值得五颗星好评！
William Dritsas
02:04 25 Oct 24
The technical support team member Abhishek was very patient, polite, and helpful. Was determined to resolve my issues which he did efficiently. Highly recommended. 👍👍👍
愚
01:36 24 Oct 24
因为网络升级导致断网，因此联系了微信上的售后客服。今天负责售后服务–其他咨询部分的客服非常好，步骤讲解清晰，态度耐心，顺带教了怎么连接我们自己带来的路由器每一步的指示都很清楚，连接也很顺利，好评
Racho
05:42 21 Oct 24
Michael D was very helpful and accommodating, he had to call me back twice due to issues with my schedule and I really appreciate his understanding and ability to work with me! He was very informative and thorough, great customer service experience! You can tell he's very well trained! Thank you Michael!
Anna Z
23:26 16 Oct 24
澳世网络的客服十分的热情，尤其是 Daisy, 她很快速的解决了 我的所有问题。并且 积极的帮我调试了网络，还赠送了我一台双频的路由器 来防止网络干扰！ 他们的服务 我很满意 也很贴心！
Sing-Ying Ho
08:20 16 Oct 24
服務品質超級讚👍🏻有任何相關問題都可以詢問客服！處理速度真的很棒❤️大推！
Bienvenue Kavakwa
02:21 14 Oct 24
I want to express my sincere appreciation to Raees for his exceptional help in setting up my internet. He was professional, efficient, and went above and beyond to ensure everything was working perfectly. His expertise and friendly attitude made the process smooth and stress-free. I’m incredibly grateful and wouldn’t hesitate to recommend him to others. Five stars for his outstanding service
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until November 30th, 2024
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://occom.com.au/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 200 999
- LiveChat: https://occom.com.au/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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