Not satisfied? Tell us.
Satisfied? Tell your friends.
Siavash Esfandiari
04:32 14 Dec 24
Mini provided outstanding assistance with my internet speed issue. She quickly identified the problem, explained the solution clearly, and resolved it efficiently. Her professionalism and friendly attitude made the experience stress-free. Highly recommend her support!
Tara Pickett
05:32 13 Dec 24
I rang for technical support with setting up a complicated router and Gary went above and beyond to help me! He explained it so easily first time around and guided me step by step. Other providers have made mistakes setting up this router which had led to numerous issues and phone calls. Swapping to Occom, Gary had the knowledge & patience to guide me right the first time around. Highly recommend!
Wuwang Meow
09:28 10 Dec 24
非常感谢Mace的耐心和帮助！她专业、友善且高效地解答了我的问题，让整个体验非常愉快。如果有任何需要咨询或服务，我会毫不犹豫地再次联系。
Yuan PENG
03:22 10 Dec 24
Occom的客服服务非常到位！工作人员不仅反应迅速，还能清晰地解答我的疑问，并主动帮忙解决费用问题。他们的专业态度让我感到非常放心，特别是还能提前为我备注好信息，省去了不少后续麻烦。整个沟通过程非常顺畅，让人感觉到被重视和关怀。这样的服务体验实在难得，真心推荐！
Yujing Xu
11:27 09 Dec 24
excellent service！客服Jim非常靠谱！小白在他的细心指导下终于连上wifi。由于联系的比较晚，Jim还加班帮忙处理，感谢感谢！
Shraddha Pareek
23:12 05 Dec 24
Excellent service! Gurdeep understood our request perfectly, provided us with all the best available options, and processed our request quickly. We are very happy with his service.
游宸菲
04:15 04 Dec 24
客服Ekko很有耐心且有效率地替我解決了問題，但到新家繼續使用你們服務
Byronn Liang
01:30 04 Dec 24
Luna非常专业，沟通顺畅，成功快速升级NBN1000/50，感谢OCCOM可以带来这么专业的服务和优惠的价格。希望能一直良心下去。
Anne Xu
11:03 03 Dec 24
澳世OCCOM真心不错，方便快捷！售后Jimmy!业务能力很强，强烈推荐终于可以网络自由！太幸福了！
Jac Chen
09:17 02 Dec 24
客服Hannie 超級有耐心🥹 又很積極幫忙我解決問題！
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until December 31st, 2024
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://occom.com.au/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 299 999
- LiveChat: https://occom.com.au/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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