AU

Published on: 06-06-2024 Introduction The National Broadband Network (NBN), which operates Australia’s broadband network, has recently announced upcoming changes to their wholesale price list for FY25 and a three-year pricing road map for FY25-FY27. With a commitment to transforming Australia’s internet landscape, NBN Co is working to bring high-speed connectivity to every corner of the country and revolutionise how residents and businesses access the digital world.Hence, this update is crucial for both existing and potential customers to understand how these changes might affect their internet plans and overall connectivity experience.   What is Changing? The price adjustments reflect increased input costs and the need for ongoing investment in network upgrades. These investments will enable NBN to deliver faster speeds, greater data capacity, and more reliable services.   The Key Points: Three-Year Road Map: NBN showcased the three-year pricing road map published by NBN Co in November 2023, ensuring transparency for future changes and keeping retailers and customers informed. FY25 Price List: The new prices align with the previously published road map, with an average wholesale price increase of approximately 4.1%, accounting for inflation and rising material costs. This NBN wholesale price list for FY25 will take effect from 01st Jul 2024.   Impact on Customers NBN is in the process of encouraging customers to review their current plans to ensure they still meet their needs. With over 120 internet retailers offering a range of plans, there is an option for every budget and requirement. NBN’s Chief Customer Officer, Anna Perrin, highlighted that these changes are necessary to keep up with the growing data usage and the increasing number of connected devices in households. The investments will help maintain a future-ready network capable of supporting new technological advancements.   Occom’s Viewpoint While price changes occur at the wholesale level (between NBN Co and internet retailers), there’s a chance it might affect your internet plan in the following ways: Potential Price Adjustments: Occom will make adjustments to your plan price according to the specific price changes for your current tier, ensuring a stable update. Future Possibilities: As part of this update, Occom is committed to continuous improvements and is actively exploring the possibilities to bring the best that better meets the needs of its users.   Conclusion While any price increase can be concerning, these adjustments are aimed at ensuring continued investment in the network to provide better and faster services throughout Australia. By staying informed and proactive, customers can make the best choices for their internet needs. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 12-05-2023 NBN Co has announced a significant change to its FTTP upgrade projects within the FTTC coverage area. Instead of giving users advance notice of five working days, users will now receive a minimum of one business day’s advance notice prior to the initiation of any upgrade works. This new approach aims to enhance the overall efficiency and responsiveness of the NBN Co’s upgrade process. The company can streamline its operations and potentially complete the upgrades more quickly by cutting down the length of its notice period to one day only. This will benefit customers by providing them with faster access to improved Internet services and an overall better experience. Despite the reduced notice period, NBN Co has assured customers that all necessary precautions will be taken to minimize disruptions during the upgrade process. The company will continue to work closely with local communities, ensuring that residents and businesses are well-informed about the upgrade schedule and any potential impacts on their services. The notification update will be implemented come the 1st of June. This upgrade is right now in progress as a part of NBN Co’s on-demand fibre initiative, in which residents within the FTTC area have the opportunity to upgrade to a full-fibre by choosing either a 250Mbps plan or a higher-speed unlimited nbn internet plans exceeding 250Mbps. A spokesperson from NBN Co has stated that at the moment, the company offers end users a minimum of 5 weekdays notice period prior to any scheduled downtime resulting from the upgrade of FTTC to FTTP connections. Furthermore, he added that occasionally, giving early notice of potential service disruptions has resulted in confusion and redundancy of our tasks, particularly when informing end users about looming outages. According to an NBN Co spokesperson, “These issues may arise due to unforeseen circumstances, such as inclement weather or imposed restrictions. Consequently, we are often compelled to disseminate additional notifications, not only to defer the initially planned maintenance but also to reschedule it for a later date.” In the words of an NBN Co spokesperson, “We’re able to reduce the chance of these circumstances happening, providing assurance to customers and our employees regarding scheduled maintenance, leading to an effective delivery timetable.” The spokesperson further stated that the real downtime for upgrading an FTTC user to FTTP is roughly 15 minutes. This also impacts neighbours connected to the same distribution point unit (DPU) on the street, as NBN Co utilises DPUs that can accommodate 4, 8, or 16 properties. However, the spokesperson mentioned this would “only occur once per DPU.” “Should other users on the DPU want to upgrade to FTTP later on, no outage would be necessary as long as it’s a standard upgrade,” the spokesperson further explained. Overall, this change to the fibre upgrade process demonstrates NBN Co’s commitment to delivering better Internet services to Australians more quickly and efficiently. By streamlining the upgrade process and responding to customer feedback, the company hopes to provide a more satisfactory experience for users as it continues to improve the nation’s broadband infrastructure. Eager for the latest update by NBN Co? Our blog page has got you covered. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 04-10-2023 In the contemporary digital era, fast, reliable, and efficient broadband connections have transformed from a luxury to a necessity. One name that consistently emerges as a top-tier carrier in the broadband sector is the National Broadband Network’s Full Fibre. But what makes it so sought-after, and why are businesses and homeowners alike rallying behind it? Let’s explore the compelling logic behind choosing NBN Full Fibre. Why opt for fibre? Going with full fibre is a logical choice.Having the NBN FTTP connection to your residence will turn your place into an Internet hub. With the typical Australian home having 21 connected devices, FTTP offers speedy, dependable, and steady internet connectivity, even during peak hours.* Crucially, it’s crafted for an era where technological advancements and multi-device households are standard. Experience the Peak of NBN SpeedsA complete fibre connection grants you the privilege to tap into NBN’s elite speed level – Home Ultrafast. This is nearly 18 times quicker than the typical NBN residential connection, providing peak wholesale speeds nearing 1Gbps. Download at Lightning Speeds with NBNExperience the zenith of residential download speeds with NBN – perfect for seamless, cinema-quality streaming at home. Rapid Uploads Like Never BeforeWith the fastest NBN residential upload speeds, ensure an unparalleled work or study experience from the comfort of home. Steady and Reliable ConnectivityNBN’s full fibre direct-to-home connection poses a lesser risk to physical and environmental damage compared to other NBN tech, guaranteeing consistent speed, minimal interruptions, and durability. Seamless Multi-device Online ExperienceWith the advanced NBN speed tier, effortlessly connect multiple devices online simultaneously without any lag. NBN’s Premier Home Connection ExperienceThe nbn Fibre to the Premises (FTTP) doesn’t just enhance your online interactions like video calls, gaming, or live streaming with faster responsiveness and reduced lag. It also paves the way to NBN’s top-speed tiers. Engage in video chats, photo uploads, hefty downloads, online gaming, or streaming – all with minimal glitches or interruptions. Step Into the Bright Future of FibreWhile fibre connections are celebrated for their vast data capacities and near-gigabit speeds, many are unaware of their potential evolution. With ongoing fibre technology advancements, even faster speeds are on the horizon. Dive into tomorrow with NBN’s full fibre today. Championing a Sustainable FutureInherently energy-saving, fibre technology operates efficiently using light. With its passive nature, the entire network doesn’t rely on continuous electronic activity. The only power-dependent components are found in the exchange and the NTD connection box. It does not only outperform copper lines in durability, but optical cables also have a longer lifespan and demand fewer repairs. Conclusion The logic behind opting for NBN Full Fibre is multifaceted. It’s not merely about the immediate gratification of speedy downloads (although that’s undoubtedly a perk). It’s about equipping your home or business with a broadband connection that promises consistency, reliability, and adaptability to future demands. In making the choice to invest in Full Fibre, you’re not just thinking about the present. You’re ensuring that as the world becomes more digitally entwined, your connection won’t be the weak link holding you back. With NBN Full Fibre, you’re making a clear statement: you’re ready for the digital future, and you’re equipped with the best to face it. Let Occom help you to get the NBN Full Fibre connection, Contact us now. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 06-01-2022 The NBN has disclosed the locations that will be targeted for FTTN upgrades, allowing customers to place orders with ISPs. It is part of the company’s larger $3.5 billion network expansion plan, which intends to make the NBN’s highest wholesale speed tiers available to about 8 million locations, which is about 75% of homes and businesses on the fixed-line network, as demand arises, by 2023. Which suburbs are in the queue? By the end of November, The first localities to receive FTTN upgrades will be Castle Hill in Sydney, Salisbury, Golden Grove, and Osborne in Northern Adelaide On January 27,  Elizabeth in Adelaide, Holsworthy and Liverpool in Sydney, and Lyndhurst in Melbourne will be added. On Febuary , Berwick South in Melbourne, as well as Gepps Cross and Croydon in Adelaide, will be included. Service areas in Cannington and Girrawheen in Perth are included in the final batch, which is slated for February 20, 2022. On March, A single batch of Fibre to the Curb (FTTC) service locations will be ready for testing on March 14th. In Adelaide, Elizabeth and Croydon will be affected; in Sydney, Kogarah, Springwood, and Revesby will be affected; and in Melbourne, Seaford and Coburg will be affected. FTTN will be tested until March 21 of the following year, with the last order placed on March 14, and FTTC will be tested until May 9 of the following year, with the last orders called on April 28. Between December 20 and January 10, the NBN stated that it would not accept test orders. The agreement states that NBN expects RSP to share the maximum number of test orders under this test: 500 for the FTTN Network and 25 for the FTTC Network. “It began testing in September with a small number of retailer ISPs,” NBN later stated. They will, however, be able to place orders to connect to approximately 6,000 locations, with approximately 25,000 locations being eligible throughout the trial. New fibre has been installed in 17,000 locations across New South Wales, Queensland, and South Australia. Furthermore, 325,000 premises in Australia are undergoing the construction of local fibre extensions. NBN has so far rolled out 3,100 kilometres of new fibre. To receive an upgrade of a full fibre connection, FTTN users should always procure a plan that is faster than 100 Mbps and while FTTC users should always procure a plan that is faster than 250 Mbps. The next 200,000 premises will be able to upgrade from FTTN, with work set to begin on Monday. In that regard, 400,000 new premises will be announced to meet the company’s two million premises upgrade target. NBN COO Kathrine Dyer said on Monday: “By the end of 2023, we expect to be able to provide access to NBN’s highest wholesale speed tiers on-demand to around 8 million premises, which is around 75% of homes and businesses on the fixed-line network.” From: https://www.zdnet.com/home-and-office/networking/nbn-kicks-off-fttn-upgrade-tests-in-sydney-hills-shire-and-northern-adelaide/ OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 06-01-2022 To keep a close eye on their economy, the National Broadband Network (NBN) amended the law so that customers will be able to place orders with retailer ISPs with effect from March 2022. As part of the expansion, more people will receive it directly to their homes, reversing the government’s previous stance. Despite the fact that the technology is currently gigabit-capable, NBN Co plans to upgrade parts of its fibre-to-the-curb (FTTC) network to full fibre. Concurrently, NBN also announced that the next 200,000 customers will be able to upgrade from FTTN to FTTP. This latest announcement now leaves only 400,000 premises remaining to be announced to complete the company’s two million premises able to upgrade target. Finally, the NBN announced that the process of sending invitations to customers to upgrade to FTTC will begin in March 2022. Almost 50,000 FTTC Network Connection Devices (NCDs) have been replaced by NBN. The company was looking for a long-term solution to lightning damage to FTTC equipment. FTTC users can place an order for 250 Mbps or above. On the other hand, FTTN can only order a faster plan than 100 Mbps to receive an upgrade. “We are on track to achieve our goal of enabling around 8 million premises, or up to 75 percent of homes and businesses on the fixed-line network, to access NBN’s highest wholesale speed tiers, on-demand, by the end of 2023,” NBN COO Kathrine Dyer said. On Monday, the company announced its first quarterly result, with a total increase of 17% in AU $1.25 billion. Moreover, earnings before interest, taxes, depreciation, and amortisation increased from AU $102 million to AU $714 million. On the contrary, payments to Telstra and Optus decreased from AU $469 million in the first quarter of last year to AU $86 million in the first quarter of this year. Whatever comes and goes, digital work has the potential for continuous succession. When COVID struck the entire world, it was difficult for each country to keep their lives on track. Life appeared to have ceased. As a result of this, a hidden revolution emerges. Which suburbs will be next in line for an upgrade? *Asterisk indicates that the NBN is expanding its upgrade coverage in that area. New South WalesAnna Bay, Bonnells Bay, Buff Point, Caves Beach, Dubbo*, Forresters Beach, Inverell, Merewether, Mudgee, Muswellbrook, Narromine, Orange*, Parkes, Port Macquarie, San Remo, Thurgoona, Wamberal, Wellington, Windradyne, Wyoming, Wyong. VictoriaBell Park, Cape Paterson, Diamond Creek, Doreen, Drysdale, Echuca*, Greenvale, Hamlyn Heights, Jan Juc, Lara, McCrae, Mildura, Norlane, Rosebud, Sale, Taylors Lakes, Torquay, Whittlesea, Wonthaggi, Yarra Glen. QueenslandAvoca, Biloela, Caboolture*, Coolum Beach*, Deception Bay, Frenchville, Goondiwindi, Lammermoor, Mango Hill, Narangba, Taranganba. South AustraliaDavoren Park, Greenwith,Smithfield. Western AustraliaDianella, Edgewater, Ferndale, Gosnells, Hamilton Hill, High Wycombe, Hillarys, Lynwood, Morley*, Noranda, Padbury, Port Kennedy*, Spearwood, Stratton, Swan View, Wanneroo, Willetton. From: https://www.nbnco.com.au/corporate-information/media-centre/media-statements/nbnco-announces-900000-more-homes-eligible-for-fibre-upgrade Why choose Occom, as your Internet Service Provider? Occom, one of Australia’s top-rated ISPs, has been a major catalyst in NBN reforms, contributing to the nation’s economic upsurge. Today, our Services have an impact on people’s lives. Understanding the need, we have introduced offers and plans in full compliance with the NBN upgrade amendment. Let’s go with our amazing fibre package! OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 05-08-2022 Too small for their needs NBNCo claims almost one in three NBN users is effectively on the wrong plan, one that is too small for their needs based on their bandwidth consumption habits. The company revealed the statistics – drawn from internal data to the ACCC that was published yesterday. The company’s main submission offers data on what NBNCo calls “maximum utilisation”, a measure it uses to check whether or not end users’ chosen speed tier plans match their internet consumption patterns. NBNCo feeds this data to retail service providers (RSPs) regularly as a kind of prompt for retailers to review the plan users are signed up to and suggest those users upgrade. NBNCo’s submission demonstrates a belief within the company that a significant proportion of its total customer base are stuck on plans that are too small to fulfil their needs. “As of April 2022, 45 percent of all NBN 25 Mbps services in operation reach their maximum possible utilisation at least twice a month, suggesting that these services are being used at the limit of their bandwidth capacity. This has significantly increased from 33 percent in April 2021.”NBNCo said. “Across all speed tiers, 29 percent of NBN services in operation achieve their plan’s maximum utilisation threshold at least twice a month.” “This suggests a high level of usage intensity of the NBN network, which is rapidly increasing over time.” A 25Mbps user would hit “maximum utilisation” if their internet-based activity saw them reach their 25Mbps download speed limit or 5Mbps upload speed limit twice a month, according to NBNCo’s definition. NBNCo explained the number as follows:“The lower the maximum available bandwidth, the longer applications such as game downloads will take to complete.” “Even with services operating at their maximum speed, these game downloads can take several hours to half a day to complete.” “NBNCo believes this is a poor customer experience.” From: https://www.itnews.com.au/news/nbn-co-says-almost-one-third-of-users-on-the-wrong-plan-583317 OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999