For Occom Devices:
The device supplied by Occom has been pre-configured by our technicians. No additional setup is required unless the router or modem has been reset to factory mode.
If you are using your own router/modem, connect the WAN port of the Landline/VoIP device to a LAN port on your router/modem using an Ethernet cable.
For BYO (Bring Your Own) VoIP Devices:
Please check your Activation email get the service details
Connecting Your Telephone Handset
Once your VoIP device is connected to the internet, use a standard telephone cable to connect your handset to the Phone port on the VoIP device.
When correctly connected, you should hear a dial tone.