Frequently Asked
Questions

How can we help you?

FAQ - Others

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How to receive the reward?

  • Referrer: refund to the referrer’s bank card or bank account after the referred service is activated for 40 days.
  • Referee: refund to the referee’s bank card or bank account after the referred service is activated for 40 days.
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How to refer friends to OCCOM?

  • Option 1: Provide your friends’ emails on the website :  https://occom.com.au/refer-your-friends/
  • Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
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How to register with OCCOM?

  • Option 1: If you have received a referral link from your friends, please simply click it to register.
  • Option 2: contact the OCCOM sales team through the below channels and tell us your friend’s account ID, mobile number, or email address:

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Refer-Your-Friend terms and conditions

  • The referred service should be one of the below products:
  • If the referee can only sign up products other than the above-mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
  • The referral is invalid if the referrer or referee’s service is cancelled within 40 days since the referred service activation day.
  • This promotion cannot be used in conjunction with other offers, promotions, or discounts.
  • OCCOM staff and dealers are not eligible for this programme.
  • OCCOM reserves the right of all final interpretation of this promotion.

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Who can participate in the Refer-Your-Friends Event?

  1. Who Can Participate:
    • Referrer: OCCOM existing customers
    • Referee: OCCOM new customers
  2. Event time: From now until January 31st, 2026
  3. Details: Both the referrer and referee will receive a $40 reward for each successful referral.