FAQ Category: Internet

OptiComm is one of Australia’s biggest Fibre-to-the-Premises (FTTP) wholesale network infrastructure carriers, who provide fibre connections to new homes, apartments, and business buildings. OptiComm designs, builds, operates, and maintains fixed-line access and fibre-based telecommunications networks, much like NBNCo does. Opticomm operates an open-access telecommunications wholesale service in Australia and has been building fibre infrastructure since 2007. In … Read more

You might need to upgrade your modem/router to a compatible one for the FTTP connection or the speed tier you’ve ordered. Occom will provide you with information on the specific requirements and any necessary equipment changes.

In a standard nbn FTTP upgrade, the following steps must be completed: If you are the tenant of the premises, you may be required to show the nbn® technician written approval of the upgrade before the installation begins. Once your FTTP upgrade is complete, you will need to connect to the new nbn® connection box … Read more

There are different types of nbn connections that connect your home or business to the nbn.

If your address is eligible, Occom will help you upgrade to FTTP with $0 standard installation when you sign up for an eligible speed plan.

Upgrades are currently only available at selected FTTC and FTTN addresses. You can check the eligibility via the search bar at the top of the page.

Upgrading to FTTP can provide access to faster and more stable internet. By upgrading, you can unlock the access to SuperFast (250 Mbps) and UltraFast (1000 Mbps) tiers of download speeds.

Occom provides a variety of different speed tiers for nbn® broadband access. Different broadband plans have different maximum download speeds varying from 12 megabits per second (Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps, and 1000 Mbps. Occom is one of the few best nbn® providers who can provide up to 1000 Mbps with … Read more

Occom is a top-rated nbn® service provider in Australia, receiving 4.9/5 stars from 10,000+ Google reviews. Occom has sufficient bandwidth and smart internet routeing to ensure the quality of service we promise. On top of that, Occom has affordable plans in addition to a selection of hand-picked modems from the world’s best brands.Our customer service … Read more

The New Development Charge is a fee implemented in 2016 that charges all connections made in areas that the fibre infrastructure provider (e.g., nbn®) has identified as within the boundary of a new development. The implementation of this fee was a decision made by the Australian government to shift partial costs of the fibre infrastructure … Read more