How is Occom different from other nbn® providers?

Occom is a top-rated nbn service provider in Australia, receiving 4.9/5 stars from 10,000+ Google reviews. Occom has sufficient bandwidth and smart internet routing to ensure the quality of service we promise. On top of that, Occom has affordable plans in addition to a selection of hand-picked modems from the world’s best brands. Our customer … Read more

What plans does Occom offer?

We currently offer two home phone plan options: – Unlimited Local Call Plan – $20/month. Includes unlimited calls to Australian landlines and 400 minutes to Australian mobile numbers. – PAYG Home Phone Plan – $5/month. Includes 60 minutes of calls to Australian landlines. You can choose the plan that best suits your calling habits and … Read more

Can I change my mobile plan?

Yes. You can upgrade or downgrade your plan by contacting us at least 2 business days before the 27th of the month.

Will I need a new modem when I move?

Most routers will work if your new address uses the same technology. But if at the new address the technology is different from the previous address then you have to buy a new modem that you can buy it from the market based on our recommendation or can be completely your decision. Else you can … Read more

Do I need a new modem if I move to a faster plan?

Not always—but it depends on your current modem/router’s capabilities. If you’re upgrading to a higher-speed plan (like 100Mbps or 1000Mbps), your existing modem/router must support those speeds, especially on the WAN (Internet) port. Some older devices may bottleneck your speed, even if your plan allows for higher performance. To check if your router is compatible: … Read more

How do I block specific websites on my router?

For this you need to login into the router IP. – You can use a Mobile phone or laptop and connect it with the Wifi. – Login into the router IP which is 192.168.1.1 or 192.168.0.1 generally or this IP can be found on the label present on the back or bottom side of the … Read more

How do I enable guest Wi-Fi on my router?

Access your router settings by logging into the router IP and enable guest mode under the wireless section. On the Guest Mode page you can set the Name of the Guest Network, password or key to connect to that network. You can also put the TIme schedule as well on the Guest Network thus restricting … Read more