Not satisfied? Tell us.
Satisfied? Tell your friends.
Haoyu Yang
11:04 03 Oct 24
服务超棒！每次有一些小问题想问客服都是秒回消息！這次都已經晚上9點還可以回復我並且幫我解決了網絡問題，这次真的超感谢Liz!
詹健佑
05:09 28 Sep 24
友善的態度，生動的解說，這次的服務體驗永生難忘
San San Lin
07:04 26 Sep 24
NIKHIL was soooooo patient with me and I was very frustrated when my internet doesn't work but he goes through step-by-step and then sent me images and text to help me and re-set everything with me! Highly recommended very friendly customer service. Thank you Nikhil!
Camille Ladisla
07:54 21 Sep 24
I did relocate our internet as we changed our address and it was a breeze! Shout out to Ayushi for being patient and for that smooth service! Must recommend! 😊
Shuni Zhang
10:45 20 Sep 24
Rachel客服很nice，声音也好听，比微信公众号效率高多了，不到半小时就解决了问题，微信公众号等了两小时都没回音。
Amaro Garcez
03:34 14 Sep 24
I would like to express my sincere gratitude for the excellent support provided by Rashika R. She was extremely professional and attentive throughout our online interaction. Rashika demonstrated a deep understanding of the issue and showed great patience in addressing all my questions. Her friendly and efficient approach made a significant difference and resolved my problem effectively. I am very appreciative of the exceptional support!
Yin Li
03:17 12 Sep 24
澳世的中文服务很棒～客服态度很好，耐心专业，售后服务非常好！网络出现的问题一一帮忙处理解决！值得推荐！
CLARE MAY
23:58 11 Sep 24
I have just taken over a new company lease and have called over 20 companies to connect to the internet. No one could find the address, Micheal was outstanding. He really went above and beyond. He asked me to text him photos of the equipment that was already on site and was able to find our address. Thank you so so much for everything you did.
Catherine Li
23:10 11 Sep 24
Immediately respond to my inquiries at 930pm at night. Helpful and friendly staff. Got a follow up message this morning saying everything is running well. Excellent customer service.
fei suo
08:44 09 Sep 24
刚升级的光纤，好多设置不懂，电话沟通了客服，感谢Kevin的帮助 ，服务态度非常好，专业认真并且非常有耐心。前后花了一个多小时，再次感谢！
Refer Your Friends to OCCOM
- Who can participate in the event?
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: from now until August 31th, 2024
- Details：
- Both Referrer and Referee will receive a $40 reward for each successful referral.
- How to refer friends to OCCOM?
- Option 1: provide your friends’ Emails in below website: https://occom.com.au/staging64/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- How to register with OCCOM?
- Option 1: if you have received a referral link from your friends, please simply click it to register.
- Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
- 1300 200 999
- LiveChat: http://occom.com.au/lc
- WeChat: OCCOMAUS
- How to receive the reward?
- Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
- Other terms and conditions：
- The referred service should be one of below products：
- If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions or discounts.
- OCCOM staff and dealer are not eligible for this program.
- OCCOM reserves the right of all final interpretation of this promotion.
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