Frequently Asked
Questions
How can we help you?
FAQ - Others
- Referrer: refund to the referrer’s bank card or bank account after the referred service is activated for 40 days.
- Referee: refund to the referee’s bank card or bank account after the referred service is activated for 40 days.
- Option 1: Provide your friends’ emails on the website : https://occom.com.au/refer-your-friends/
- Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
- Option 1: If you have received a referral link from your friends, please simply click it to register.
- Option 2: contact the OCCOM sales team through the below channels and tell us your friend’s account ID, mobile number, or email address:
- 1300 299 999
- LiveChat: https://occom.com.au/fc/
- WeChat: OCCOMAUS
- The referred service should be one of the below products:
- If the referee can only sign up products other than the above-mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
- The referral is invalid if the referrer or referee’s service is cancelled within 40 days since the referred service activation day.
- This promotion cannot be used in conjunction with other offers, promotions, or discounts.
- OCCOM staff and dealers are not eligible for this programme.
- OCCOM reserves the right of all final interpretation of this promotion.
- Who Can Participate:
- Referrer: OCCOM existing customers
- Referee: OCCOM new customers
- Event time: From now until January 31st, 2026
- Details: Both the referrer and referee will receive a $40 reward for each successful referral.
