Please follow the instructions below to activate your eSIM and start enjoying our reliable and high-quality mobile network service:
1. Go to Occom website at https://site.occom.com.au/activate/
2. Fill out the activation form with the required information.
3. Once you submit the form, your SIM card will be activated within 24 hours. (If you have your own number and want to transfer, you will receive a phone call from our support team to complete verification before activation is processed)
4. Once the service is activated, you will received an email “Welcome to your new eSIM service”
5. Scan the QR code in the email to activate your eSIM.
6. Follow the onscreen instructions on your mobile device.
For iPhone:
Tap Add Mobile Data Plan.
Once completed, you should be able to see in added on the device.
For Android:
Once QR code is scanned, the device will check the SIM information, click ‘Add’ and the device should start to download and install the eSIM profile.
Check service:
Once plan has been activated, make a call on your device to check its connectivity. If you can’t make a call, please feel free to contact our customer service team.