How to Change DNS Settings on macOS: 1. Open System Settings or System Preferences 2. Select Network from the left-hand menu 3. Choose the active network you are currently using (Wi-Fi or Ethernet) 4. Click the “Details” (or “Advanced”) button in the lower right 5. Switch to the DNS tab 6. (Optional) Remove existing DNS … Read more
Currently, our service does not support IPv6, and there is no confirmed timeline for its rollout yet. However, we are actively monitoring the development of IPv6 and will make appropriate adjustments in the future based on demand and technical feasibility. Any updates will be promptly communicated to our customers.
The email you received regarding the Fair Use Policy was automatically triggered by our system due to either the detection of malware or unusually high data usage. We recommend checking your home network devices to ensure none of them are infected with a virus or running background programs that could be using excessive bandwidth. If … Read more
How to distinguish between network cables and telephone lines? The connector of a Ethernet cable is larger, and the wire itself is thicker. It is commonly used to connect devices like routers and computers for internet access. The outer jacket of the network cable typically has labels like “Cat 5E” or “Cat6”, which indicate the … Read more
Occom provide static IP services, typically at a cost of $10 per month.
Our relocation service allows for a smooth transition. We recommend contacting Occom 1–2 weeks before your move and providing your new address. We’ll assist you in checking service availability and router compatibility, and help arrange the relocation process. If your new address already has the required fibre equipment installed, we can usually activate your service … Read more
We’re sorry to hear that you’re considering cancelling your service. If you’re using a fibre broadband service, we may be able to assist with relocating your service to a new address (including standalone houses, apartments, or townhouses), or transferring the service to the next resident. If you’re using a SIM card service, please contact Occom … Read more
If NBN™ is available at your address, all you’ll need to do is pick out an NBN™ plan and sign up online or call our sales or customer service teams at 1300 299 999. If you’re already with OCOM, you can contact us to update through LiveChat.Remember: Moving to NBN™ broadband will not necessarily cancel … Read more
OCCOM sim-only mobile plans are all postpaid, featuring an ongoing auto-renew that renews on a month-to-month basis. Every month you’ll receive a bill, and at the end of that billing cycle, your plan inclusions will automatically refresh, making it simple for customers to pick a mobile phone plan that suits both their wallet and usage … Read more
Occom is a top-rated SUPA Networks service provider in Australia, with a 4.9/5-star rating from over 8000 Google reviews. Occom offers higher bandwidth and smart internet routeing to ensure we provide the speeds we promise. Additionally, Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service … Read more
