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Telstra Velocity
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Your Order Summary
OptiComm Broadband Plan
- - 0/mth
-
One-off Cost
Activation Fee -0
Router Fee -0
Monthly Cost
0per month
*Discounted price for 6 months, then 0 /mth ongoing.
Min Charge: 0
Additional one off $300 OptiComm New Development Charge applies if your premises is identified by OptiComm as being within the site boundary of a new development or requiring a VDSL Connection.
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Your Order Summary
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One-off Cost
Five-Star Rating Speaks for Itself!
Rui
06:15 07 Feb 25
I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!
Sha Lexia
04:31 05 Feb 25
I had a fantastic experience with Yu.L! He provided clear, professional, and efficient assistance, patiently addressing all my concerns with great attention to detail. His friendly attitude and willingness to go the extra mile made the process smooth and hassle-free. Truly outstanding customer service—thank you, Yu! Highly recommend!
JJ Mum
04:20 03 Feb 25
I had problem with the new connection but Garry was so knowledgeable and more than patient with this low tech old lady here. He is so encouraging and went an extra mile to make everything work for me. Can't thank him enough! He is a 1st class professional team player. Deserves a good raise!Even the support team who dealt with me from the start was so helpful and patient too.Highly recommended!
Pombo Joe
00:01 27 Jan 25
The customer service was great. The detail information supplied was very helpful from the beginning to the end. I will not hesitate to share this experience with anyone who is looking forward to connect internet.Thumbs up
Vivien JIANG
03:45 21 Jan 25
I would like to express my appreciation for the excellent service provided by your customer support representative, Jerry. He communicated clearly and efficiently, making the entire process smooth and hassle-free. His professionalism and promptness in handling my request were impressive.
harjot kaur
06:02 19 Jan 25
Raees was incredibly helpful through out the entire process, explaining everything very clearly and resolving my problems as quickly as possible. I truly appreciate his efforts.Thank you for having such a dedicated team member.
Zhang Tingchun
03:51 18 Jan 25
I’m very impressed with Jerry’s patience and professionalism. He went above and beyond to help me resolve my network issue. His support was thorough, efficient, and friendly throughout the process. Highly recommend!
Taylor Chisholm
07:31 15 Jan 25
Kuldeep assisted me with connecting my services at a new property. He did an amazing job, guiding me through the connection process flawlessly. OCCOM have been my provider for over three years now and have been amazing, highly recommend
Pete Stamenkovics
03:33 15 Jan 25
Rashika R giving the best customer service, with follow up service took time to explain and answer all my concerns. Extremely helpful and very professional. All went fast and smoothly and no hiccups. If I could I would give her 10 stars.Peter S
Amel Harradi
06:24 09 Jan 25
I just wanted to say a big thank you to Raees for his help today. He was so patient, attentive, and made sure I understood everything along the way. It’s clear he genuinely cares about his work and his customers. Wishing him all the best.Raees you’ve got great people skills and really made a difference today 🙏
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