Why Occom
Over 10,000 of our happy customers earned us our 4.9/5 star rating on Google. Our unparalleled service and support powers Aussies with our SUPA Network plans.
Speeds You Can Count On
Our SUPA Network plans deliver high-speeds, so you can stream movies, game, study or work remotely. With speeds of up to 1000 Mbp/s, with us, your internet will always be faster, even during peak hours.
Customer Trusted
You don't need to take our word for it, we have 4.9 star rating on Google, with over 10,000 reviews. This is unheard of in our sector. This is the result of constant dedication to delivering what we promise.
Wi-Fi That Just Works
We’ve tested, tweaked, and optimised our routers so you don’t have to. Just plug it in, and you’re good to go—fast, stable, and hassle-free Wi-Fi that covers your whole space. No guesswork, no stress, just seamless internet.
Support, Sorted in Seconds
No more endless wait times—our team answers in just 17 seconds on average. One call, quick fix, back online. Easy!
Frequently Asked Questions
Who is SUPA Networks?
SUPA Networks is a private, Australian-owned superfast broadband carrier accredited by the Australian Communications and Media Authority (ACMA) to provide fibre-to-the-premises solutions across the country. Established in 2016, SUPA Networks has invested significantly in aligning with the 2007 NBN Legislation, using the same core network equipment as NBNCo (Nokia/Alcatel Lucent) and focusing on fibre to the premises. SUPA networks supports broadband internet connection, telephone services, pay and free-to-air TV, IP intercom, access control, CCTV, and home automation systems through various GPON technologies. This infrastructure enables all these services on a single fibre distribution architecture, eliminating the need for multiple separate copper networks. SUPA Networks is committed to enhancing infrastructure efficiencies and delivering cutting-edge, reliable, and essential services to end-users in today’s competitive market.
What are SUPA Networks speeds like?
SUPA Networks offers various speed tiers for fibre internet connections, including maximum download speeds of 25Mbps, 50Mbps, 100Mbps, 250Mbps, 500Mbps, 750Mbps, and 1000 Mbps. Customers are able to choose between these plans depending on their speed preference.
Where is SUPA Networks available?
SUPA Networks typically services new or recently developed apartments, estates, and communities. In most cases, SUPA Networks will be the sole fibre provider for a residence, meaning NBNCo or other companies’ fibre will not be available. If you are unsure whether SUPA Networks services your property, our support team will help you check. Even if your residence is not covered by SUPA Networks, we will assist you in finding the best solution and getting you connected quickly and efficiently.
What is the SUPA Networks Fibre Box?
The termination equipment in any telecommunications carrier’s network is called a Network Termination device (NTD). SUPA Networks uses two types of NTDs – Calix NTD (Black Box) and Mikrotik NTD (White Box). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the NTD by a different name such as NTU (Network Termination Unit) or ONT (Optical Network Terminal). SUPA Networks refers to this device as the NTD. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of SUPA Network’s Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service.
What is the NDA/NDC?
The New Development/Dwelling Activation Fee (NDA) or New Development Charge (NDC) is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. SUPA Networks) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. SUPA Networks may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. SUPA Networks will contact you directly for the charge before activating the NTD and Internet service for you.
How is Occom different from other SUPA Networks providers?
Occom is a top-rated SUPA Networks service provider in Australia, with a 4.9/5-star rating from over 10,000+ Google reviews. Occom offers higher bandwidth and smart internet routing to ensure we provide the speeds we promise. Additionally, Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team is ready to help with configuration if you wish to bring your own modem. We take pride in our fantastic customer reviews and strive to provide services and support that meet the highest standards.
Reach Out To Us
Contact our professional support team to respond to all your questions
and guide you through the sign-up process.
and guide you through the sign-up process.
Call now: 1300 299 999
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