Customer Service
2.8 million homes and businesses across Victoria are now connected to the nbn™. NBNCo have worked hard connecting the smallest homes and the biggest landmarks alike, to bring high speed optical fibre internet to Melbourne. NBNCo provides Melburnians with fibre optic internet of up to 250mbps. With the speeds offered by nbn™, you can enjoy the comfort of buffer-free streaming, lag-free gaming and struggle-free internet surfing and start enjoying a seamless internet experience. It’s worth it to go with nbn™, whether you’re in the lively and modern Docklands or bustling Box Hill.
As a top-rated nbn™ provider in Australia, Occom delivers customers a premium internet experience with faster connections and professional customer support. Our competitive and flexible plans make us a perfect candidate for your internet connections.
If you’re sharing a student’s flat in Carlton, your internet needs might be different to a big family settled down in Glen Waverley. Occom can help you find an internet plan, contract term and WiFi Modem that will suit your home and internet habits so that you can get the most out of your nbn™ connection.
When we’re working from home, we can escape the frustration of driving on congested roads from the CBD and riding on crammed trains - but we can’t escape the need for a reliable WiFi connection. Not only is a high-quality internet connection important for uploading assignments or reports and attending conferences, but we also want a smooth experience watching YouTube or checking out Instagram.
Occom can help you out! When it comes to connection stability, a powerful modem is so important. The modems we offer are carefully selected for quality and value for money from the world’s top brands. If you want to bring your own modem instead, our tech team will be happy to walk you through the configuration process. Our nbn™ plans are of great value with flexible options such as the choice for a no lock-in contract. Occom’s outstanding customer support is always ready to help, and our responsive service has earned us a 4.9/5 star rating on Google. We’re sure to be loved – so give Occom a go!
Whether a renter living alone or a large family, we’ve got a plan for you. Working from home, online learning, video streaming, low latency gaming – we can cover all this and more.
Having stable and reliable internet speeds is a must. Our higher bandwidth and smart routing ensure that your fast speeds don’t drop.
We have many tiers of nbn™ fibre plans, and no lock-in contract if you like. Most of our fibre plans are unlimited and competitively priced so you can get the best deal from us.
Our knowledgeable technical team are Australia-based. No overseas transfers, no long waits. We provide onsite support when needed, and our technicians live just around the corner.
Occom receives the highest ratings of all ISPs in Australia, with 4.9/5 stars on Google. We pride ourselves on the dedicated customer service that earned us these glowing reviews.
A powerful modem is crucial to your speed. Our thoroughly tested modems are of the world’s best brands and tailored for Aussies. Choose one pre-configured router from Occom, plug and play, or BYO. Not tech savvy? We can help!
- -0/mth
-
Activation Fee -0
Router Fee -0
Min Charge: 0
Additional one off $300 nbn™ New Development Charge applies if your premises is identified by nbn™ as being within the site boundary of a new development or requiring a VDSL Connection.
Monthly Cost
One-off Cost
Internet type: | FTTP, HFC,FTTC, FTTR |
WiFi Transmission: | Up to 300Mbps |
Best for: | 12/1 Basic, 25/5 Boost |
Coverage: | 1-2 bedrooms apartment, small house |
Recommended Connected Devices: | 1-5 Devices |
Ideal for: | Web browsing, Basic online surving |
Internet type: | FTTP, HFC,FTTC, FTTR |
WiFi Transmission: | Dual Band, Upto 750Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus |
Covereage: | 2 bedrooms apartment |
Recommended Connected Devices: | 5 Devices |
Ideal for: | Work |
Internet type: | FTTP, HFC, FTTC, FTTR, FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus, 100/40M Superfast |
Covereage: | 2 – 3 bedrooms apartment, 3 bedrooms house |
Recommended Connected Devices: | 6-15 Devices |
Ideal for: | 4K Streaming, Online gaming, Small/Medium Office |
Internet type: | FTTP, HFC, FTTC, FTTR |
WiFi Transmission: | Dual band, WiFi 6, Up to 3.84 Gbps, Anti-Interference |
Best for: | 50M Boost Plus, 100M Superfast, 250M Rocket, 1000M Lightning |
Covereage: | 4+ bedroom apartment and house. Optimal gigabit speeds for medium sized homes |
Recommended Connected Devices: | Up to 25 Devices |
Ideal for: | 4K streaming, Online low latency gaming, Medium-large office |
Internet type: | FTTP, HFC,FTTC, FTTB/N (VDSL) |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | 3+ bedrooms apartment,3~4 bedrooms house,400sqm |
Recommended Connected Devices: | 15-20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Up to 300Mbps |
Best for: | 12/1 Basic, 25/5 Boost |
Covereage: | 1-2 bedrooms apartment, small house |
Recommended Connected Devices: | 1-5 Devices |
Ideal for: | Web browsing, Basic online surving |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost, 50/20M Boost Plus, 100/40M Superfast |
Covereage: | 2 – 3 bedrooms apartment, 3 bedrooms house |
Recommended Connected Devices: | 6-15 Devices |
Ideal for: | 4K Streaming, Online gaming, Small/Medium Office |
Internet type: | FTTB, FTTN |
WiFi Transmission: | Dual Band, Up to 1600Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | 3+ bedrooms apartment,3~4 bedrooms house,400sqm |
Recommended Connected Devices: | 15-20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual Band, Up to 1300Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | A Deco Mesh two-pack delivers up to 350 m2 |
Recommended Connected Devices: | 20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual Band, Up to 1300Mbps, Anti-interference |
Best for: | 25/5M Boost,50/20M Boost Plus, 100/40M Superfast |
Covereage: | A Deco Mesh two-pack delivers up to 510 m2. |
Recommended Connected Devices: | 20 Devices |
Ideal for: | 4K Streaming,Online gaming,Small/Medium Office |
Internet type: | FTTP, FTTC, HFC, FTTR |
WiFi Transmission: | Dual band, WiFi 6, Up to 1200Mbps, Anti-interference |
Best for: | 50M boost plus, 100M Superfast, 250M rocket |
Covereage: | >390m2, 5-6 room house & apartments |
Recommended Connected Devices: | Up to 25 Devices |
Ideal for: | Fast speeds in larger homes. 4k Streaming, Large offices |
© Copyright 2015-2021 All Rights Reserved