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Occom Pty Ltd (ABN 58 608 289 425) uses part of Telstra’s 3G, 4G, and 5G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of Australian landmass. Telstra’s 3G Network (850 MHz band) will close in mid-2024.
The network capability of Occom’s 5G mobile plans network has access to download speeds capped at 250 Mbps. 5G upload speeds will typically be 1 to 40 Mbps. On 4G (while on a 5G plan), typical download speeds are 5 to 180 Mbps, and upload speeds are 1 to 40 Mbps in 4G coverage areas. On 3G, typical download speeds are 1.1 to 20 Mbps, and typical upload speeds are 300 kbps to 3 Mbps.
The network capability of Occom’s 4G plans has access to download speeds of 10 Mbps up to a speed cap of 100 Mbps on 4G. Upload speeds will typically be 1 to 40 Mbps. On 3G, typical download speeds are 1.1 to 20 Mbps, and typical upload speeds are 300 kbps to 3 Mbps.
Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration, and download/upload destination.
You sure can. OCCOM customers stay because they want to, not because they have to. Before you transfer or cancel your OCCOM Number, please contact us on LiveChat or via email to give us a heads-up; this will help with correctly addressing your final bill.
• If you’re transferring your OCCOM number to a different Aussie telco, you can contact them to arrange the transfer after you give us a notice. Your new provider will touch base with us to organise the transfer and cancellation of your OCCOM service.
• If you’re not forfeiting your OCCOM number, you must contact OCCOM. You will lose your OCCOM mobile number, along with any unused OCCOM credit and/or data and any saved voicemails. If you want to use OCCOM again in the future, you’d simply need to buy a new SIM plan.
Transferring your mobile number is easy; all you need are your account details with your current Aussie telco. You don’t have to cancel your plan with them; just kick off the transfer with us.
OCCOM sim-only mobile plans are all postpaid, featuring an ongoing auto-renew that renews on a month-to-month basis. Every month you’ll receive a bill, and at the end of that billing cycle, your plan inclusions will automatically refresh, making it simple for customers to pick a mobile phone plan that suits both their wallet and usage habits. The bill will have a fixed amount at the end of each month. If you exceed your data limit or SMS allowance, the services will continue; however, excess charges will be added to your next monthly bill.
1. A 10% discount is applied on mobile service when bundled with an active Occom internet service.
2. This discount is valid as long as your internet is active with Occom.
3. If your Occom internet service is cancelled, your mobile service will return to the original price.
4. Each active internet service can be bundled with a maximum of 3 mobile services.
5. The internet service and bundled mobile services should be registered under the same account.
6. This promotion cannot be combined with any other ongoing promotions.
7. Both new and existing Occom internet customers can enjoy this bundle promotion.
8. Occom reserves the right of all final interpretation.
Data banking means you can roll over and save any unused data. For example, if you’re on the 10 GB plan and you only use 3 GB for the month, next month you’ll have 10 GB plus the 7 GB left over from the previous month, for a total of 17 GB. So long as you pay your bill on time and do not downgrade your plan, your banked data up to 500 GB will never expire.
You’ll need to check with your current telco if you’ll be charged early cancellation fees for transferring to OCCOM. There’s not much you can do to avoid these fees, but the good news is that you’ll never get charged cancellation fees with OCCOM mobile.
Unlimited calls and SMS from AU to China, Hong Kong, Malaysia, Singapore, Thailand, Vietnam, UK, France, Ireland, Greece, Germany, India, NZ, South Korea, and USA. PAYG rates apply to all other destinations.
As long as the mobile you’re planning to use is unlocked and compatible with either 3G, 4G, or 5G, you should be good to go. OCCOM caters to all device types by offering standard, micro, and nano SIMs. If you purchase your SIM card from us, you’ll receive a 3-in-1 SIM so you can punch out the standard, micro, or nano SIM your device requires.
FAQ - Mobile
Occom Pty Ltd (ABN 58 608 289 425) uses part of Telstra’s 3G, 4G, and 5G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of Australian landmass. Telstra’s 3G Network (850 MHz band) will close in mid-2024.
The network capability of Occom’s 5G mobile plans network has access to download speeds capped at 250 Mbps. 5G upload speeds will typically be 1 to 40 Mbps. On 4G (while on a 5G plan), typical download speeds are 5 to 180 Mbps, and upload speeds are 1 to 40 Mbps in 4G coverage areas. On 3G, typical download speeds are 1.1 to 20 Mbps, and typical upload speeds are 300 kbps to 3 Mbps.
The network capability of Occom’s 4G plans has access to download speeds of 10 Mbps up to a speed cap of 100 Mbps on 4G. Upload speeds will typically be 1 to 40 Mbps. On 3G, typical download speeds are 1.1 to 20 Mbps, and typical upload speeds are 300 kbps to 3 Mbps.
Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration, and download/upload destination.
You sure can. OCCOM customers stay because they want to, not because they have to. Before you transfer or cancel your OCCOM Number, please contact us on LiveChat or via email to give us a heads-up; this will help with correctly addressing your final bill.
• If you’re transferring your OCCOM number to a different Aussie telco, you can contact them to arrange the transfer after you give us a notice. Your new provider will touch base with us to organise the transfer and cancellation of your OCCOM service.
• If you’re not forfeiting your OCCOM number, you must contact OCCOM. You will lose your OCCOM mobile number, along with any unused OCCOM credit and/or data and any saved voicemails. If you want to use OCCOM again in the future, you’d simply need to buy a new SIM plan.
Transferring your mobile number is easy; all you need are your account details with your current Aussie telco. You don’t have to cancel your plan with them; just kick off the transfer with us.
OCCOM sim-only mobile plans are all postpaid, featuring an ongoing auto-renew that renews on a month-to-month basis. Every month you’ll receive a bill, and at the end of that billing cycle, your plan inclusions will automatically refresh, making it simple for customers to pick a mobile phone plan that suits both their wallet and usage habits. The bill will have a fixed amount at the end of each month. If you exceed your data limit or SMS allowance, the services will continue; however, excess charges will be added to your next monthly bill.
1. A 10% discount is applied on mobile service when bundled with an active Occom internet service.
2. This discount is valid as long as your internet is active with Occom.
3. If your Occom internet service is cancelled, your mobile service will return to the original price.
4. Each active internet service can be bundled with a maximum of 3 mobile services.
5. The internet service and bundled mobile services should be registered under the same account.
6. This promotion cannot be combined with any other ongoing promotions.
7. Both new and existing Occom internet customers can enjoy this bundle promotion.
8. Occom reserves the right of all final interpretation.
Data banking means you can roll over and save any unused data. For example, if you’re on the 10 GB plan and you only use 3 GB for the month, next month you’ll have 10 GB plus the 7 GB left over from the previous month, for a total of 17 GB. So long as you pay your bill on time and do not downgrade your plan, your banked data up to 500 GB will never expire.
You’ll need to check with your current telco if you’ll be charged early cancellation fees for transferring to OCCOM. There’s not much you can do to avoid these fees, but the good news is that you’ll never get charged cancellation fees with OCCOM mobile.
Unlimited calls and SMS from AU to China, Hong Kong, Malaysia, Singapore, Thailand, Vietnam, UK, France, Ireland, Greece, Germany, India, NZ, South Korea, and USA. PAYG rates apply to all other destinations.
As long as the mobile you’re planning to use is unlocked and compatible with either 3G, 4G, or 5G, you should be good to go. OCCOM caters to all device types by offering standard, micro, and nano SIMs. If you purchase your SIM card from us, you’ll receive a 3-in-1 SIM so you can punch out the standard, micro, or nano SIM your device requires.