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Published on: 02-04-2021 NBN technology type: Whether you need a modem or a router will depend on the nbn™ technology type. In some cases, the hardware that comes with your nbn™ connection will serve as your modem, so you will just need a router. Here is what you will need based on your connection type: FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box that is installed inside the premises. FTTP is the best nbn™ connection type of technology which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router to Network Termination Device (NTD) to access Internet service via WiFi. FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL2 compatible modem router is required for this type of connection to work. FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function a VDSL2 compatible modem router is required. FTTC – Fibre to the Curb is the newest technology available in which it is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. An nbn™ connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router into nbn™ NCD to access Internet service HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to an nbn™ device which is installed inside the customer’s premises. You will need to connect a router to nbn™ HFC NTD to access the Internet service.   How many devices are you connecting to the Wi-Fi? A modem router can generally accommodate up to 32 clients per wireless band. So, if the number of users is expected to be higher than that, then a dual-band router is suggested which can make the connection in two different frequency bands i.e., 2.4 GHz and 5GHz. A number of wired clients depend upon the number of ethernet ports available at the back of the modem router. Generally most of the modem routers equipped with four ethernet ports and most of the modern-day modem routers equipped with a wan port as well as with the rest of the LAN ports. What is the 802.11 family? Wi-Fi was developed and standardized by the Institute of Electrical and Electronics Engineers, which classifies the technology within the 802 family of standards for local area networks. The IEEE’s full code for Wi-Fi is 802.11. Older models of routers use 802.11 standards with the letter followed by such as “a”,” b”,” g”,” n” etc. But for the modern-day broadband internet, the least version suggested is 802.11ac. With every upgraded version of the standard, there is a boost of internet speed provided by the router. For example, “ac” routers which are also known as Wi-Fi 5 router can provide wireless connection on dual-band i.e., 2.4 GHz and 5 GHz. There is less interference in the “ac” router as it can have access of 5GHz, which previous routers could not as they use 2.4Ghz only. You can find many other signals in the same frequency range such as radios to the baby monitors to microwave ovens, hence, there would be a lot of interference in the signal. The latest version of 802.11 is “ax” which is also known as Wi-Fi 6. Wi-Fi 6 technology is not only about high speed but also about high(wide?) range. Instead of boosting the speed for individual devices, Wi-Fi 6 is all about improving the network when a bunch of devices is connected. Wi-Fi 6 has introduced a mesh router system(which system?) which consists of the main router that connects directly to your modem, and a series of satellite modules, or nodes, placed around your house for full Wi-Fi coverage. They are all part of a single wireless network and share the same SSID and password, unlike traditional Wi-Fi routers. At OCCOM we provide our client with WI-FI 6 routers as well. We recommend our NETGEAR AX1800 MESH WI-FI 6 2-PACK router which has a dual-band, speed up to 1200 Mbps, and anti-interference capability. USB Compatibility: Also, you can consider if your modem router is equipped with a USB port or not. Look on the back of your router and you will probably see a USB port. A router will typically connect to a modem over Ethernet to provide it with a connection to the Internet, so what is the USB port for? The USB port on the back of a router allows for different peripherals to be connected. The most common use cases are connecting a printer or external storage device, so they are accessible to multiple devices over a fixed wireless connection. How about the Wi-Fi coverage? Wi-Fi modem routers operating on the 2.4 GHz band can reach up to 150 feet indoors and 300 feet outdoors. Older 802.11a routers that ran on 5 GHz bands reached approximately one-third of these distances. Newer 802.11n and 802.11ac routers that operate on both 2.4 GHz and 5 GHz bands reach greater distances. You can choose the modem router based on the wireless range that you require. If you happen to have a large home or an … Read more

Published on: 02-04-2021 There are five popular residential NBN speed tiers available, with maximum download and upload speeds measured in Megabits per second (Mbps). These are the speed set by NBNCo based on the direct connection to their fibre wire but upon arriving at your premises the services may be slightly affected by other factors. NBN speed tiers: NBN 12/1: 12 Mbps download, 1 Mbps upload. This service is also known as Basic Speed. It is great for the small households with light users. This is a speed tier for basic web surfing and general purposes such as email, social media, etc. NBN 25/5: 25 Mbps download, 5 Mbps upload. This service is also known as Boost Speed. Ideal for a household with 1-2 people. This speed tier is okay for streaming and social media browsing. NBN 50/20: 50 Mbps download, 20 Mbps upload. This service is also known as Boost Plus Speed. This speed tier is great for the users who require streaming like – Netflix and is ideal for responsive online gaming. NBN 100/20 or 100/40: This tier is divided into two: one with 100 Mbps download, 20 Mbps upload and another is 100 Mbps download, 40 Mbps upload. This is also known as Superfast Speed. This speed tier is designed for larger households with intensive users. It supports large downloads and uploads and is very ideal for HD streaming and online gaming. This service is not available on Fixed Wireless connections. NBN 250 – 250/25: 250 Mbps download, 25Mbps upload. This is also known as Rocket Plan. Not all connection types will have access to this ultra-fast broadband though. It’s available to those with a fibre-to-the-premises (FTTP) connection, and in some cases, also those with hybrid fiber-coaxial (HFC) cable but be sure to check with the provider. This speed tier is suitable for users who require seriously high-speed internet.   Typical Evening Speed: The typical expected experience between 7 pm–11 pm is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienced depends on several factors – see Technical Limitations below. Excludes Fixed Wireless customers and FTTN/B lines with limited maximum line speeds. 12/1 Basic (NBN12) 25/5 Boost (NBN25) 50/20 Boost Plus (NBN50) 100/20 Superfast (NBN100) 100/40 Superfast (NBN100) 250/25 Rocket (NBN 250) Typical evening speed: 10.3 Mbps 21.5 Mbps 43 Mbps 86 Mbps 86 Mbps 216 Mbps* Suitable for VoIP phone Email Singles and couple Standard Video streaming Music Streaming Online gaming Singles and couples video streaming Online gaming Families with multiple devices Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads Ultra-High / 4K Definition Music/Video Streaming Online gaming Multiple heavy users Large file downloads Occom offers a range of nbn™ speeds in Australia. Check out our full range of nbn™ plans to see what suits your needs. *nbn™ Fiber 250/25 Rocket Plan only available at FTTP and limited HFC technology locations OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 02-04-2021 What is a ping test? A ping test is one of the basic networking tests that can troubleshoot the network connection status between your PC and a specific IP address. It is available on almost all devices which are able to connect with a network. The testing IP address can be from your modem router, a remote device, any website or server, etc. During a ping test, some data packets will be sent to the destination, and the other side will reply some packets back (formally named Internet Control Message Protocol ‘ICMP’ echo request and reply). The ping test result can reveal the round travel time of a packet (also called latency), packet loss, incorrect IP / DNS settings, etc. How to run a ping test? Ping test in Windows Below are the steps to run a ping test in Windows 7. These steps are almost identical in newer windows versions. Open the start menu by clicking the windows icon on the left bottom corner of the screen. Type “cmd” in the search bar. Click the cmd in the search result. In the black cmd window, type “ping” and the testing IP address or website, and press Enter. Alternatively, press “windows key” + R to open Run, and type “ping” and the testing IP address or website, and press Enter. This method works on all of Windows XP, 7, 8 and 10. Ping test in Mac OS Click the spotlight search icon on the top right corner of the screen Type network utility, and press Enter Select the Ping tag on the top Enter the testing address, and click the Ping button at right. Alternatively, open the Terminal in the Launchpad, type “ping” and the testing address and press Enter. To stop pinging, press Control + C. Ping Statistics The ping statistics are important. This indicates 4 data packages were sent and all 4 were received. Seeing any % of lost packets indicates there is a problem. Also, if the minimum and maximum round trip times vary greatly or are significantly high that could also indicate a problem. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999