Telstra fined $1.5m for not letting customers keep their phone numbers

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Published on: 05-05-2021 Telstra fined $1.5m for not letting customers keep their phone numbers Telstra has copped a fine of more than $1.5 million for not letting consumers keep their existing phone numbers as they tried to switch to another network. Between March and July 2020, the telco suspended most of its local number porting operations, saying the decision … Read more

How to do a speed test?

Leverage our national fibre infrastructure to deliver speeds of up to 10Gbps

Published on: 04-04-2021 Step 1 – Turn off your computer’s WiFi You can follow below guide to learn how to turn off WiFi under various operating systems: • Windows – https://pcsupport.lenovo.com/au/en/solutions/HT500407 • macOS – https://support.apple.com/en-us/HT201974 Step 2 – Connect computer/laptop to your modem/router Connect your computer/laptop from its Ethernet port directly to any of the … Read more

Categories AU

These Suburbs Will Be the Next to Receive the NBN Fibre Upgrade

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Published on: 03-09-2021 After an extremely long rollout spanning eight years, NBN Co announced last year that it would be upgrading half the outdated FTTN network to FTTP. In the 12 months since this announcement, NBN Co has been steadily revealing which suburbs will be next in line for a full-fibre upgrade. This week another … Read more

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How to select nbn™ modem router?

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Published on: 02-04-2021 NBN technology type: Whether you need a modem or a router will depend on the nbn™ technology type. In some cases, the hardware that comes with your nbn™ connection will serve as your modem, so you will just need a router. Here is what you will need based on your connection type: FTTP – … Read more

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What NBN speed tier do I need?

business broadband internet

  Published on: 02-04-2021   There are five popular residential NBN speed tiers available, with maximum download and upload speeds measured in Megabits per second (Mbps). These are the speed set by NBNCo based on the direct connection to their fibre wire but upon arriving at your premises the services may be slightly affected by … Read more

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How to run a Ping Test to determine the connection issue?

ping test

Published on: 02-04-2021 What is a ping test? A ping test is one of the basic networking tests that can troubleshoot the network connection status between your PC and a specific IP address. It is available on almost all devices which are able to connect with a network. The testing IP address can be from … Read more

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Coronavirus (COVID-19) Support from OCCOM

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Published on: 12-07-2020


Coronavirus (COVID-19) Support from OCCOM

Dear Valued Customer,

As entering a period of unprecedented uncertainty and crisis brought by the COVID-19, we want to let you know that OCCOM stands behind you, and will get through this hard time together with you.

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Categories AU

It’s the end of the beginning for the NBN

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Published on: 10-07-2020

NBN Co has reached its 2019/20 end-of-year target of delivering the National Broadband Network to 11.5 million homes and businesses across Australia with weeks to spare.

Communications Minister Paul Fletcher said the build of the NBN is now 99 per cent complete, notwithstanding recent bushfires, floods and the COVID-19 pandemic.

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