NBN vs ADSL

Published on: 12-03-2021 Many of us have heard about the NBN network rolling out in Australia while we were using ADSL but didn’t understand what it all meant beyond “NBN is much better”. Are you wanting to learn more about these two internet technologies? This short article includes everything you need to know about the NBN and ADSL. What is NBN? NBN stands for the National Broadband Network, a network project led and implemented by NBN Corporation since 2009. When compared with the traditional copper wires phone and internet infrastructure, the NBN has remarkable advantages – faster data transmission speed, higher capacity and improved reliability. Under the NBN project, the traditional copper wires and cable broadband are replaced by optical fibre which can deliver better Internet services. Now, NBN Co have completed the NBN rollout for all of Australia (with very few exceptions). By the end of 2020, over 11.9 million Australian homes and businesses are able to connect with NBN and over 70% of Australian premises1are now on an Internet plan faster or equal to 50Mbps. As a wholesaler, NBN Co does not sell Internet plans directly to the public. People who wish to connect with NBN need to contact an Internet service provider (ISP) and purchase an internet plan through them. Similarly, if anyone wishes to check if their home is NBN ready, they may simply enter their address on the address checking website of NBN Co or of some ISPs. As the top-rated ISP in Australia, Occom can offer plentiful choices and help people choose their most suitable Internet plan. What is ADSL? ADSL (Asymmetric Digital Subscriber Line) is the first generation of broadband Internet. Using ADSL technology, users can connect to the Internet by using existing copper telephone lines and a conventional voiceband modem. ADSL is considered the default broadband solution for areas which have not yet been covered by NBN. As an obsolete technology, ADSL has been phasing out in Australia over the last decade and will eventually be switched off in Australia after the NBN rollover has completely finished. Differences between NBN and ADSL The most important difference is the speed. At the moment, the fastest NBN plan (nbn250) reaches an average peak download speed of 216Mbps, while ADSL has a maximum potential speed of only 26Mbps. In fact, most existing Australian ADSL connections only have an average download speed of 8Mbps. In comparison, the most popular NBN plan2, nbn50, has an average peak download speed 43Mbps. This is five times faster than ADSL, with the monthly cost remaining similar to a typical ADSL plan. The reason for such big differences in speed is the utilisation of optical fibre and other related networking technologies. The design of the old telephone line infrastructure never considered the transmission of massive amounts of information through copper wires, so it does not have the capacity to match. The speed of ADSL will decrease significantly if your home is too far away from an exchange point, while the optical fibre has completely avoided this issue. For some addresses, copper wires are still involved as the last part of the NBN connection. However, the distances of copper cabling in these cases are short enough that the user will not experience a significant dip in speed. In addition, the speed of copper wires can also be affected by weather conditions and the number of people online in your area. ADSL users will experience frequent dropouts or even lose their Internet connection during severe weather, like thunderstorms. NBN also has much faster upload speeds when compared to ADSL. Generally, the upload speed limit for an ADSL connection will be 1Mbps, while the maximum upload speed for a typical nbn50 plan is 20Mbps. For users who live stream content or have massive uploading demands, NBN will be much more desirable if not necessary. Can I use my old ADSL modem for NBN? Unfortunately, you cannot directly connect an old ADSL modem to NBN. Most old modems are not NBN ready and do not support NBN. If you have received a relatively new modem from your ISP or from somewhere else, you may check with your ISP to ensure that it is compatible for NBN connections. Keep in mind that even if your modem is NBN ready, a reconfiguration is still necessary before connecting your modem with NBN. In some recently developed houses or apartment buildings, a network termination device (NTD, also known as NBN box) may have already been pre-installed – in this case, you may directly connect your own router to it instead of purchasing a new NBN ready modem. 1. Only account for premises which have already connected with Internet2. Based on data from February 2021 OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

Lightning speed from NBN! How Fast can NBN Get?

Published on: 12-03-2021 The fastest internet connection, NBN connection is Rolling out fibre-optic, fixed wireless, and satellite infrastructure to eradicate the old copper wires and cable line technology to deliver the most reliable and faster internet service at your premises. NBN is rolling out fibre-optic, fixed wireless and satellite infrastructure to eradicate the use of old ADSL copper wire and cable line technology, delivering a new standard of fast and reliable internet at your premises. The main wired NBN technologies based on their connection type are: Fibre to the Premises (FTTP)- FTTP uses exclusively fibre optic cable to connect your premises to the nearest fibre node. In terms of speed, FTTP provides the fastest transmission among all the modes of NBN connection. This technology reaches up to Gigabit speeds (1000Mbps), and it’s the only medium that can provide the ultrafast NBN plan . Fibre to the Node (FTTN)- FTTN connects the nearest fibre node directly to a telephone wall socket in your home using pre-existing copper line technology (previously used to operate telephone systems). A VDSL2 compatible modem is required for this type of connection. It can transmit data at a maximum of 100Mbps. Fibre to the Building (FTTB)- FTTB uses fibre optic cable to the shared point in the communication room of a building, and from there pre-existing copper line technology is used to connect to each customer. A VDSL2 compatible modem is required for this type of connection. As with FTTN, it transmits data at a maximum of 100Mbps. Hybrid Fibre Coaxial (HFC)- This technology is similar to FTTN/B, except that coaxial cable is used instead of copper line. For this type of connection, you need to connect your router to a nbn™ HFC Network Termination Device. Depending on the distance that fibre optic cables are used, HFC technology can transmit data up to 1000Mbps. However, currently only 7% of connections of this type are capable of a 1Gbps transmission rate. Fibre to the Curb (FTTC)- FTTC is the newest technology available, where the fibre optic cable will run up to the telecom pit outside your property and existing technology will be used to link it to your premises. A nbn™ connection device (NCD) needs to be connected to the primary telephone wall socket and a router into the NCD to access Internet services. This is more reliable and faster than FTTN/B where it can transmit the data at up to 500Mbps. Fibre to the Node (FTTN)- It uses fibre optic cable to the nearest node of your premises and existing copper line technology is used the primary telephone wall socket and a VDSL2 compatible modem is used for the connection. It can transmit the data at 100 Mbps. Fibre to the Building (FTTB)- It uses fibre optic cable to the shared point in the business communication room and existing copper line technology is used for each customer. A VDSL2 compatible modem is used for the connection. It also can transmit the data at 100 Mbps.   Wanting to know the current type of connection you have at your address? Visit the Occom Website at www.occom.com.au and contact us to see what options are available to you. What are the fastest NBN Plans Available? NBN offers a range of services to meet the customers’ requirements, and provide multiple NBN broadband plans based on their speed tiers. NBN’s different download and upload speeds start from 12Mbps down/1Mbps up and go up to 1000Mbps down/250Mbps up. Here is a table showing the internet speed of NBN’s plans: NBN Speed Tier Maximum Speed  Evening Speed NBN 12 (Basic 1) 12Mbps  7Mbps NBN 25 (Basic 2) 25Mbps  15Mbps NBN 50 (Standard) 50Mbps 30Mbps NBN 100 (Fast) 100Mbps 60Mbps NBN 250 (Superfast) 250Mbps 215Mbps NBN 1000 (Ultrafast) 1000Mbps 250Mbps What is a good NBN speed? Am I getting what I’ve paid for? What speed can I expect after hooking up to the NBN? These are the general question that all internet users have on their minds. Depending on the connection type you have implemented, you can compare your speed with the reference table below: NBN Speed-Tiers Good Great NBN 25 15 – 22 Mbps 22 – 25 Mbps NBN 50 35 – 40 Mbps 40 – 50 Mbps NBN100 60 – 85 Mbps 85 – 100 Mbps NBN 250 150 – 200 Mbps 200 – 250 Mbps What speed do I need? There are a lot of NBN plans with different download and upload speeds. The important thing to know is what you want from your plan and how much internet you use. To make it easy to pinpoint what you’re really after, NBN has created some recommendations for different speed tiers. NBN Plans Description NBN 12 Single user, light internet use NBN 25 2-3 users for web surfing and browsing social media. NBN 50 For Family use and online gaming. NBN 100 Heavy downloads and uploads, online video gaming and heavy use of internet NBN 250 For video conferencing, video HD video streaming, huge data uploads and downloads NBN 1000 The fastest possible internet speed that you can get at the moment. Can I get the fastest NBN service? How do I upgrade to FTTP? If you want the fastest NBN service – either the NBN 250 or NBN 1000 speeds – you will most likely need FTTP, as only a percentage of HFC homes can tap into those services. You can apply to upgrade from NBN Co’s Technology Choice Program, and they have recently included the option for a free quote (instead of the $300 fee previously). If you wish to get a free online FTTP upgrade quote, you can find the guidelines at www.nbnco.com.au. The quote is free, however the cost of upgrade isn’t. The fee for upgrading varies with the complexity of the upgrading process as well as the location of your nearest fibre point, as a full fibre connection is required to receive Gigabit speeds at your premises. There are other options for upgrading copper-fibre hybrid connections that can provide promising … Read more

BYO Modem Router Configuration Guide

Published on: 10-05-2021 BYO Modem Router Configuration Guide Have your nbn™ connected? What is next? You should set up your nbn™-compatible modem/router before enjoying the fast internet plan. If you don’t want to bother with router configuration, but enjoy the internet straight away, you can purchase a pre-configured modem router from us. To select the right router, read this article for more information: https://occom.com.au/adaca-testing/how-to-select-nbn-modem-router/ Alternatively, you may configure the router by yourself. Occom is a high speed internet provider that supports BYO (bring your own) modem router for all nbn™ plans. Don’t worry, you don’t need to be a “Techie” to have your router configured. This guide helps you set up your nbn™-compatible modem router step by step. Before we get started, you should make sure your router is VDSL compatible (for FTTN or FTTB connections) or is WAN enabled (for FTTP, HFC or FTTC connections). Important BYO Router Settings: PPPoE Username and Password OCCOM provides a unique pair of PPPoE username and password to each client, so your modem/router can connect to the activated internet service. Get your PPPoE username and password ready (You can find them in the activation email). We are going to use them later in the router setting. Can I bring a router from another ISP? In most cases, yes. Your existing router, whether you newly bought one yourself or is provided by your previous ISP, can be re-configured with new settings and connected to the internet. However, some ISPs may lock the modem router to limit it to their service only. If you are not sure whether your router is locked, feel free to chat with our customer service team at LiveChat. Know your nbn™ connection type Which router you should choose depends on the nbn™ connection type. If you are not sure about the connection type at your address, you can contact us. Different types of connections are listed below: Fibre to the Curb (FTTC) Fibre to the Node (FTTN) Fibre to the Building (FTTB) Fibre to the Premises (FTTP) Hybrid Fibre Coaxial (HFC) FTTN and FTTB FTTN and FTTB use the existing phone port for establishing a connection. For this type of internet connection, you need a modem router that is VDSL2 compatible. You can search the internet plan or ask our customer support team to see whether your modem router is VDSL2 compatible or not. Even though both ADSL and VDSL2 use the same port and share the same channel for connection, they are DIFFERENT! So, your old ADSL modem router may not be compatible. VDSL modem router connection guide Connect the DSL port on the back of the modem to your telephone wall socket Connect your computer to any of the 4 LAN ports on the back of your modem Connect the Power port on the back of your modem to your power socket Login WIFI configuration page Open the Internet browser (e.g. Google Chrome, Safari, etc.) and type http://192.168.1.1/ in the address bar to visit router’s configuration page. The default username and password for this router is admin/admin (all Lowercase). If your default username and password have been changed or you cannot remember, then you can completely reset your router by poking on the small hole/button written as “reset” and holding it for 10-15 seconds and then use the default username and password same as above. Once you log in, on the sidebar, click Advanced Click Network Click DSL in Network and click Delete All button Click Add after you delete all Change connection Internet Connection Type to PPPoE Choose VDSL and then input the PPPoE username and password provided by us, then click “Save”. You can find the username and password in the Service Activation Notice Email. (Please save others as default.) or if you cannot find it in the email you can contact our customer service team. FTTC/FTTP and HFC FTTC/FTTP and HFC use similar types of connection. Though coming through different channels, all of them come with an nbn™ connection box, which serves as an access point to your router. You should connect your connection box to the router using the WAN port. WAN router connection guide. Connect the Power port on the back of your modem to your power socket Connect the UNI-D1 on the back of the NBN Connection Box to the blue WAN port on the back of the modem router Connect your computer to any of the 4 LAN ports on the back of your modem router Login WIFI configuration page (Netgear) Open the Internet browser (e.g. Google Chrome, Safari, etc.) and input http://192.168.1.1/ in the address bar to visit the router’s configuration page. Login with username “admin” and password “password”. This is the default username and password for Netgear routers. If your default username and password have been changed and you cannot remember, then you can completely reset your router by poking on the small hole written as “reset” and holding for 10-15 seconds and then use the default username and password same as above. Once you login, on the sidebar, click Advanced Then choose Setup – Internet Setup Choose Yes in Does Your Internet Connection Require A Login? Change Internet Service Provider to PPPoE Type the PPPoE username and password provided by us, then click “Apply”. You can find these usernames and password in the Service Activation Notice Email. (Ensure the Connection Mode is Always on and please save others as default.) Your router will reboot after you click ‘Apply’. Please click ‘Test’ when the router reboot is completed. The last step, open http://192.168.1.1/BRS_netgear_success.html, and wait for more than 15 seconds. After the middle light of your router becomes solid green, you can access the Internet now! For more configuration guide, you can contact our Customer Support Team – 1300 299 999 OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have … Read more

Static IP

Published on: 10-05-2021 Static IP To understand what Static IP is, first we need to know what IP address is. It is a unique address given by TCP/IP network for every device. It can identify various network devices and communicate with each other. What is Static IP? The word static means stable, and a static IP address is simply an address that remains unchanged. It is associated with the non-changing internet address, which can be assigned to a particular device. Once a static IP address is assigned to a device, it will not be changed until the network setting changes. The servers or other vital equipment generally use static IP. A static IP is helpful for residential customers or businesses for the following purposes: Host a web, mail, or FTP server Access a corporate network remotely Host a webcam for video streaming Static IP addresses are assigned by the Internet service provider (ISP). There are many advantages of getting a Static IP: Better DNS support: Static IPs are easier to set up and managed by DNS servers. More reliable communication:It is more convenient to use voice over Internet Protocol (VoIP) for teleconferencing and video communications. There are some disadvantages as well: Hackable: Hackers can quickly attack your server as they know the server on the internet, as the IP is fixed. Extra work: Each static IP must be manually configured. Why do we provide CGNAT? Carrier-grade NAT (CGNAT) used by internet service providers is to share a single unique public IP address with multiple users. It allows them to access the internet without any interruption. Internet is more secure under CGNAT. We all know the IPv4 address is running out, and planning to move to the IPv6 address. To make maximum use of available IPv4, OCCOM has decided to use the CGNAT to have the most negligible impact on most OCCOM clients. Currently, OCCOM adopts CGNAT to share unique public IPv4 addresses deployed to multiple customers and try to make use of the available IP address within the network. How to get static IP from OCCOM? We charge $10 per month for customers who require static IP addresses. Our business and residential customers can request to change to a non-changing IP address. These static IP addresses are best practicable for the customers who run their servers, such as email servers, file servers, or home utilities and systems. These services require an unchanged IP address that does not change. For further inquiries, you can contact our support team on 1300 299 999 or live chat with our expert customer service team at occom.com.au. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

What is CG-NAT?

Published on: 08-04-2021 What is CG-NAT? CG-NAT is a method used by internet service providers, ones like OCCOM for sharing a single unique public IP address with multiple users. This allows them to access the internet without interruption. Basically, your router is assigned private IP address rather than using a public IP address.   Why is OCCOM opting CG-NAT? We are running out of IPv4 addresses and are planning on moving all our customers over to IPv6 addresses. Until we get there, though, we have decided to use the CGNAT method as it has the least impact on a majority of OCCOM’s customer. Currently OCCOM is using this method to share a current unique public IPv4 addresses that has been deployed to multiple customers and trying to extend the life IPv4 within the network.   How will this affect me? Basically, the modem or router you have will use a private IP address and when you access the internet then you will get transferred across a shared public IP address. This will not affect to most of our customers. Browsing internet would stay as usual with the only difference that your router or modem will be assigned with a different IP address. If you happen to purchase a static IP address this will not make any difference in your IP address and it will remain same.   What is an IP address and NAT? An IP address is a unique address that identifies a device on the internet or a local network. IP stands for “Internet Protocol,” which is the set of rules governing the format of data sent via the internet or local network. Internet Protocol works the same way as any other language, by communicating using set guidelines to pass information. All devices find, send, and exchange information with other connected devices using this protocol. By speaking the same language, any computer in any location can talk to one another. IP addresses are of two types:   Private IP address: Every device that connects to your internet network has a private IP address. This includes computers, smartphones, and tablets but also any Bluetooth-enabled devices like speakers, printers, or smart TVs. With the growing internet of things, the number of private IP addresses you have at home is probably growing. Your router needs a way to identify these items separately, and many items need a way to recognize each other. Therefore, your router generates private IP addresses that are unique identifiers for each device that differentiate them on the network. Public IP addresses A public IP address is the primary address associated with your whole network. While each connected device has its own IP address, they are also included within the main IP address for your network. As described above, your public IP address is provided to your router by your ISP. Typically, ISPs have a large pool of IP addresses that they distribute to their customers. Your public IP address is the address that all the devices outside your internet network will use to recognize your network. NAT is a technology that has helped to extend the life of IPv4 by sharing one public address to multiple private addresses, this is what allows you to get online with all of your devices at home without having a unique and expensive address for each device.   What about IPv6? OCCOM is committed to delivering IPv6, currently tests are being carried on for the deployment of IPv6 on selected connections and we look forward to sharing more news about this deployment when it is ready for distribution to our customers. Until IPv6 is ready for deployment OCCOM will be sharing IP addresses using CG-NAT. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

Telstra fined $1.5m for not letting customers keep their phone numbers

Published on: 05-05-2021 Telstra fined $1.5m for not letting customers keep their phone numbers Telstra has copped a fine of more than $1.5 million for not letting consumers keep their existing phone numbers as they tried to switch to another network. Between March and July 2020, the telco suspended most of its local number porting operations, saying the decision was due to the impact of COVID-19 on its “offshore operations” in India. In total, 42,000 customer accounts (business and residential landline) were either unable to move to another telco, or switch to Telstra, according to the Australian Communications and Media Authority (ACMA), the regulator that issued the penalty. In a statement on Tuesday, ACMA said Telstra had “unilaterally cancelled transfer requests that were scheduled to occur and stopped accepting new requests”. “This was done without prior warning to other telcos, which were left not being able to help new and existing customers to transfer their service, while keeping their phone number.” It also said Telstra did not fully resume porting operations until July 2020, and did not clear the backlog of requests until October 2020. “We appreciate Telstra had difficulties due to COVID-19 and we took this into account in our enforcement actions, including the size of the financial penalty,” said ACMA chair Nerida O’Loughlin “However, it is clear Telstra, for a sustained period, did not have sufficient plans in place to comply with an important consumer safeguard that promotes competition in the telco market.” The regulator has also given Telstra a formal direction to comply with the Local Number Portability Industry Code, which attracts a $250,000 fine for each contravention. Telstra cites COVID in response Telstra stuck an apologetic tone in its response to the ACMA penalty. “This issue happened at the height of the first global wave of COVID, a time that tested everyone’s resilience and crisis management,” the telco said in a statement to ABC News. “Given the number of our people and services affected by the pandemic, we could not guarantee that numbers would be ported correctly and decided to hit pause until we could be sure that we would not leave people without a service. “We worked hard to get all our porting services operating again as quickly as possible. “Since then we’ve made a range of changes to ensure we can continue to meet our regulatory obligation to provide number porting services.”   From: https://www.abc.net.au/news/2021-05-04/telstra-fine-acma-port-phone-number/100113710 OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

How to do a speed test?

Published on: 04-04-2021 Step 1 – Turn off your computer’s WiFi You can follow below guide to learn how to turn off WiFi under various operating systems: • Windows – https://pcsupport.lenovo.com/au/en/solutions/HT500407 • macOS – https://support.apple.com/en-us/HT201974 Step 2 – Connect computer/laptop to your modem/router Connect your computer/laptop from its Ethernet port directly to any of the LAN ports on the back of your modem/router using an Ethernet cable. Step 3 – Once your computer/laptop is connected, please perform the following: • Close all programs that may consume data on your device • Disconnect all other devices that connect to your modem/router • Visit https://speedtest.net on any web browser • Make sure you have selected “Telstra – Sydney” as the testing server and click “Begin Test” to start Step 4 – Take full screenshot of the test results and reply back to us To help best analyse the issue, please perform the above routine 1-2 times during peak time (6PM – 12AM) and 1-2 times during off peak time. Once you have obtained the speed test results, you can simply reply this email or send to support@occom.com.au, our team will further diagnose the case for you. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

These Suburbs Will Be the Next to Receive the NBN Fibre Upgrade

Published on: 03-09-2021 After an extremely long rollout spanning eight years, NBN Co announced last year that it would be upgrading half the outdated FTTN network to FTTP. In the 12 months since this announcement, NBN Co has been steadily revealing which suburbs will be next in line for a full-fibre upgrade. This week another 300,000 homes and businesses have been added to that list. What is the FTTP NBN upgrade? The switch from nbn fibre plans FTTN (Fibre to the node) to FTTP (Fibre to the premises) is fairly significant as it replaces a lot of old copper wiring technology that limits internet speeds to these areas. FTTP is considered one of the fastest internet connections in Australia and should allow more customers to access up to 1 Gbps speeds on the NBN fibre plans. $700 million is also being spent on creating business fibre zones across Australia which will give more business premises access to top tier speeds. Some FTTC and HFC connections are also getting the upgrade, bringing the whole initiative to a $3.5 billion cost. Which suburbs will be eligible for an upgrade next? On Tuesday, NBN Co released a list of the suburbs that will be next to benefit from the FTTP upgrade. These 300,000 additional premises will bring the upgrade plan past 1.4 million homes and businesses that have been announced so far. NBN Co is aiming to enable FTTP in 2 million additional homes by 2023. To be eligible for this upgrade plan, NBN Co said its selection criteria was based on areas where the company anticipated “strong demand for higher speeds; where it can provide maximum benefit to the most customers; where it can deploy with speed and agility, and where its multi-billion-dollar investment is most likely to spread and multiply economic activity across the nation.” The suburbs that will be qualifying next include: NSW: Albion Park Rail, Alstonville, Ambarvale, Avalon Beach, Banora Point, Beaumont Hills, Berkeley, Brighton-Le-Sands, Broulee, Bundeena, Callala Bay, Callala Beach, Campbelltown, Currans Hill, Dalmeny, Farmborough Heights, Figtree, Glen Alpine, Glenmore Park, Glenwood, Goonellabah, Goulburn, Harrington Park, Kellyville, Kellyville Ridge, Keiraville, Lake Heights, Lennox Heads, Mollymook Beach, Mount Warrigal, North Nowra, Palm Beach, Pottsville, Rouse Hill, Ruse, Stanhope Gardens, Sussex Inlet, Sutherland, The Ponds, Tweed Heads, Tweed Heads South, Unanderra, Warrawong, Windang, Yamba. VIC: Beaconsfield, Berwick, Craigieburn, Echuca, Kialla, Mornington, Narre Warren South, Lakes Entrance, Myrtleford, Newport, Pakenham, Port Fairy, Sunbury, Tarneit, Traralgon, Wangaratta, Warrnambool, Williamstown, Williamstown North, Woori Yallock. QLD: Battery Hill, Bellbowrie, Bli Bli, Brassall, Brinsmead, Coomera, Darling Heights, Edmonton, Condon, Harristown, Maroochydore, Moggill, Newtown, Oakey, Palm Cove, Redland Bay, Sippy Downs, Smithfield, Springfield Lakes, Toowoomba City, Upper Coomera, Yorkeys Knob. SA: Clovelly Park, Craigmore, Findon, Mitchell Park, Morphett Vale, Rosewater, Woodville South. WA: Armadale, Atwell, Bassendean, Bayswater, Beaconsfield, Cannington, Claremont, Forrestfield, Fremantle, Innaloo, Morley, Myaree, Piarra Waters, Port Kennedy, Rockingham, Safety Bay, Seville Grove, Shoalwater, Stirling, Waikiki, Wattle Grove, White Gum Valley, Willagee, Wilson. The ACT, Northern Territory and Tasmania are noticeably absent from this list, however were included in NBN Co’s previous announcement of 900,000 areas in May. So when can these suburbs actually expect to access this fancy new upgrade? Kathryn Dyer, COO at NBN Co, said: “We will launch a small-scale pilot of the FTTN to FTTP upgrade program to enable the first eligible premises to access a higher speed NBN Home Fast, NBN Home Superfast or NBN Home Ultrafast service via their chosen internet retailer in November this year.” Customers will need to opt for a higher speed FTTP plan with their ISP once available to take advantage of the new upgrade. From: https://www.gizmodo.com.au/2021/09/nbn-fttp-upgrade-eligible-suburbs/ OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

How to select nbn™ modem router?

Published on: 02-04-2021 NBN technology type: Whether you need a modem or a router will depend on the nbn™ technology type. In some cases, the hardware that comes with your nbn™ connection will serve as your modem, so you will just need a router. Here is what you will need based on your connection type: FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box that is installed inside the premises. FTTP is the best nbn™ connection type of technology which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router to Network Termination Device (NTD) to access Internet service via WiFi. FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL2 compatible modem router is required for this type of connection to work. FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function a VDSL2 compatible modem router is required. FTTC – Fibre to the Curb is the newest technology available in which it is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. An nbn™ connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router into nbn™ NCD to access Internet service HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to an nbn™ device which is installed inside the customer’s premises. You will need to connect a router to nbn™ HFC NTD to access the Internet service.   How many devices are you connecting to the Wi-Fi? A modem router can generally accommodate up to 32 clients per wireless band. So, if the number of users is expected to be higher than that, then a dual-band router is suggested which can make the connection in two different frequency bands i.e., 2.4 GHz and 5GHz. A number of wired clients depend upon the number of ethernet ports available at the back of the modem router. Generally most of the modem routers equipped with four ethernet ports and most of the modern-day modem routers equipped with a wan port as well as with the rest of the LAN ports. What is the 802.11 family? Wi-Fi was developed and standardized by the Institute of Electrical and Electronics Engineers, which classifies the technology within the 802 family of standards for local area networks. The IEEE’s full code for Wi-Fi is 802.11. Older models of routers use 802.11 standards with the letter followed by such as “a”,” b”,” g”,” n” etc. But for the modern-day broadband internet, the least version suggested is 802.11ac. With every upgraded version of the standard, there is a boost of internet speed provided by the router. For example, “ac” routers which are also known as Wi-Fi 5 router can provide wireless connection on dual-band i.e., 2.4 GHz and 5 GHz. There is less interference in the “ac” router as it can have access of 5GHz, which previous routers could not as they use 2.4Ghz only. You can find many other signals in the same frequency range such as radios to the baby monitors to microwave ovens, hence, there would be a lot of interference in the signal. The latest version of 802.11 is “ax” which is also known as Wi-Fi 6. Wi-Fi 6 technology is not only about high speed but also about high(wide?) range. Instead of boosting the speed for individual devices, Wi-Fi 6 is all about improving the network when a bunch of devices is connected. Wi-Fi 6 has introduced a mesh router system(which system?) which consists of the main router that connects directly to your modem, and a series of satellite modules, or nodes, placed around your house for full Wi-Fi coverage. They are all part of a single wireless network and share the same SSID and password, unlike traditional Wi-Fi routers. At OCCOM we provide our client with WI-FI 6 routers as well. We recommend our NETGEAR AX1800 MESH WI-FI 6 2-PACK router which has a dual-band, speed up to 1200 Mbps, and anti-interference capability. USB Compatibility: Also, you can consider if your modem router is equipped with a USB port or not. Look on the back of your router and you will probably see a USB port. A router will typically connect to a modem over Ethernet to provide it with a connection to the Internet, so what is the USB port for? The USB port on the back of a router allows for different peripherals to be connected. The most common use cases are connecting a printer or external storage device, so they are accessible to multiple devices over a fixed wireless connection. How about the Wi-Fi coverage? Wi-Fi modem routers operating on the 2.4 GHz band can reach up to 150 feet indoors and 300 feet outdoors. Older 802.11a routers that ran on 5 GHz bands reached approximately one-third of these distances. Newer 802.11n and 802.11ac routers that operate on both 2.4 GHz and 5 GHz bands reach greater distances. You can choose the modem router based on the wireless range that you require. If you happen to have a large home or an … Read more

What NBN speed tier do I need?

Published on: 02-04-2021 There are five popular residential NBN speed tiers available, with maximum download and upload speeds measured in Megabits per second (Mbps). These are the speed set by NBNCo based on the direct connection to their fibre wire but upon arriving at your premises the services may be slightly affected by other factors. NBN speed tiers: NBN 12/1: 12 Mbps download, 1 Mbps upload. This service is also known as Basic Speed. It is great for the small households with light users. This is a speed tier for basic web surfing and general purposes such as email, social media, etc. NBN 25/5: 25 Mbps download, 5 Mbps upload. This service is also known as Boost Speed. Ideal for a household with 1-2 people. This speed tier is okay for streaming and social media browsing. NBN 50/20: 50 Mbps download, 20 Mbps upload. This service is also known as Boost Plus Speed. This speed tier is great for the users who require streaming like – Netflix and is ideal for responsive online gaming. NBN 100/20 or 100/40: This tier is divided into two: one with 100 Mbps download, 20 Mbps upload and another is 100 Mbps download, 40 Mbps upload. This is also known as Superfast Speed. This speed tier is designed for larger households with intensive users. It supports large downloads and uploads and is very ideal for HD streaming and online gaming. This service is not available on Fixed Wireless connections. NBN 250 – 250/25: 250 Mbps download, 25Mbps upload. This is also known as Rocket Plan. Not all connection types will have access to this ultra-fast broadband though. It’s available to those with a fibre-to-the-premises (FTTP) connection, and in some cases, also those with hybrid fiber-coaxial (HFC) cable but be sure to check with the provider. This speed tier is suitable for users who require seriously high-speed internet.   Typical Evening Speed: The typical expected experience between 7 pm–11 pm is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienced depends on several factors – see Technical Limitations below. Excludes Fixed Wireless customers and FTTN/B lines with limited maximum line speeds. 12/1 Basic (NBN12) 25/5 Boost (NBN25) 50/20 Boost Plus (NBN50) 100/20 Superfast (NBN100) 100/40 Superfast (NBN100) 250/25 Rocket (NBN 250) Typical evening speed: 10.3 Mbps 21.5 Mbps 43 Mbps 86 Mbps 86 Mbps 216 Mbps* Suitable for VoIP phone Email Singles and couple Standard Video streaming Music Streaming Online gaming Singles and couples video streaming Online gaming Families with multiple devices Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads Ultra-High / 4K Definition Music/Video Streaming Online gaming Multiple heavy users Large file downloads Occom offers a range of nbn™ speeds in Australia. Check out our full range of nbn™ plans to see what suits your needs. *nbn™ Fiber 250/25 Rocket Plan only available at FTTP and limited HFC technology locations OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999