NBN® FREE FIBRE
UPGRADE

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12,000+ Reviews

4.9 star rate

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Congratulations: You are eligible for the Free upgrade to nbn® full fibre.
See our range of plans below and sign up online.
Plans
(①PLAN → ②CONTRACT → ③ROUTER)

Above Occom plans include

No Lock-In Contract

$0 Activation Fee

Unlimited Data

365 Days Support

Contract
(①PLAN → ②CONTRACT → ③ROUTER)

A Pre-Configured Router?
(①PLAN → ②CONTRACT → ③ROUTER)

By selecting this option you are stating that you have a compatible modem that you will use to connect your
service. Because there are thousands of modems on the market, our technician could not possibly familiar with every
one of them, only limited assistance can be provided.

Layer 1 8

Include a home phone plan? (Optional)

Note: If you are using landline number it will be disconnected when you connect to the nbn.

Layer 1 8

Include a SIM Plan? (Optional)

10% off is applied on SIM plan when bundled with internet service.

Why Occom

Over 12,000 of our happy customers earned us our 4.9/5 star rating on Google. Our unparalleled service and support powers Aussies with our nbn® fibre plans.

Speeds You Can Count On

Our nbn® plans deliver high-speeds, so you can stream movies, game, study or work remotely. With speeds of up to 1000 Mbp/s, with us, your internet will always be faster, even during peak hours.

Customer Trusted

You don't need to take our word for it, we have 4.9 star rating on Google, with over 12,000 reviews. This is unheard of in our sector. This is the result of constant dedication to delivering what we promise.

Wi-Fi That Just Works

We’ve tested, tweaked, and optimised our routers so you don’t have to. Just plug it in, and you’re good to go—fast, stable, and hassle-free Wi-Fi that covers your whole space. No guesswork, no stress, just seamless internet.

Support, Sorted in Seconds

No more endless wait times—our team answers in just 17 seconds on average. One call, quick fix, back online. Easy!

AUSTRALIA’S HIGHEST RATED ISP

12,000+ Reviews

4.9

4.9
Ekko's customer service was very patient. Because the signal was not good, the message was sent very slowly, but he still replied very patiently and taught me how to operate step by step! In the end, my problem was solved perfectly. Special thanks to Ekko!
I just had the pleasure of speaking with Sam from Occom, and I want to express my deep gratitude for his exceptional support. Sam was professional, patient, and incredibly helpful, he guided me step by step with clarity and care. He took the time to listen, explained everything calmly, and made the whole process feel smooth and stress-free.

I’m honestly so thankful that God places excellent professionals like Sam in my life right when I need them. He truly went above and beyond. Occom is lucky to have someone like him on their team!
Rajat was a great help, amazing customer service and dealt with all my questions very politely and professIonally
Excellent service, thank you Vishali you were so helpful.
Rehman has been an absolute pleasure to deal with. He was helpful, responsive and followed through with getting my internet connection sorted when I was getting nowhere on my own. I really appreciate the effort and would highly recommend him.
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Frequently Asked Questions

Upgrading to FTTP can provide access to faster and more stable internet. By upgrading, you can unlock the access to Superfast (250Mbps), Turbo (nbn500), Ultra (nbn750), and Ultrafast (1000Mbps) tiers of download speeds.

Upgrades are currently only available at selected FTTC and FTTN addresses. You can check the eligibility via the search bar at the top of the page.
If your address is eligible, Occom will help you upgrade to FTTP with $0 standard installation when you sign up for an eligible speed plan.

There are different types of nbn connections that connect your home or business to the nbn.

  • Fibre to the Premises (FTTP): A connection type where the optical fibre is connected all the way to the nbn® connection box installed in your premises.
  • Fibre to the Node (FTTN): A connection type where the optical fibre runs to the node near your premises and the copper wiring connects the rest of the way.
  • Fibre to the Curb (FTTC): A connection type where the optical fibre runs next to your premises, usually the nearest nature strip in front of the premises, and then copper wiring carries the connection the rest of the way.

In a standard nbn FTTP upgrade, the following steps must be completed:

  • Occom will arrange for a nbn® technician to assess the surroundings of your premises prior to the installation. This will help the technician identify any potential obstacles early and prepare for your upcoming installation appointment.
  • After the 1st appointment, a 2nd appointment will be scheduled for the installation of the nbn® equipment both inside and outside your premises. You, or an authorised person over the age of 18, must be present during the installation to provide the technician with access to both internal and external areas of your premises.

If you are the tenant of the premises, you may be required to show the nbn® technician written approval of the upgrade before the installation begins.

Once your FTTP upgrade is complete, you will need to connect to the new nbn® connection box by using an Ethernet cable and a compatible modem router.

You might need to upgrade your modem/router to a compatible one for the FTTP connection or the speed tier you’ve ordered. Occom will provide you with information on the specific requirements and any necessary equipment changes.

Reach Out To Us

Contact our professional support team to respond to all your questions
and guide you through the sign-up process.

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Call now: 1300 299 999

Daily 8 AM – 10 PM AEST