Australia's best-rated ISP
for remote workers
Suggested Plans For remote workers
Boost Plus (nbn50)
No Lock-in Contract
$0 Activation Fee
Unlimited Data
Suitable for video calls and FHD streaming.
Typical Evening Speed (7pm - 11pm)
Download Speed
Superfast (nbn100)
No Lock-in Contract
$0 Activation Fee
Unlimited Data
Ideal for working from home, 4K/UHD streaming, and interactive gaming
Typical Evening Speed (7pm - 11pm)
Download Speed
Connection Speed
Recommended speeds for video calls, VPN, and large file transfers.
Work Seamlessly from Home with Occom
We know that home internet is your professional lifeline. Whether you’re jumping on video calls, accessing secure files through a VPN, or uploading large presentations, we ensure you have the speed and reliability to stay productive.
Connection Speeds Tailored for Remote Work
- Video Calls: Avoid freezing screens and pixelated images. Our plans are optimized to provide the consistent bandwidth you need for high-definition video conferencing on platforms like Zoom or Teams.
- VPN Access: Secure and fast connections are vital for accessing your company’s private network without lag or disruption.
- Large File Transfers: Sending and receiving important files shouldn’t take hours. Our high upload and download speeds ensure efficient transfers, saving you valuable time.
Stay connected, stay efficient, and let Occom be the backbone of your remote work success.
Latency and Uptime
Importance of low latency for real-time applications and uptime guarantees.
The Foundations of Working from Home
When you’re working from home, every second counts. At Occom, we understand the importance of low latency and reliable uptime for seamless real-time applications like video conferencing, live collaboration, and cloud-based tools.
Low Latency for Real-Time Applications
- Video calls and virtual meetings without delays or awkward pauses.
- Collaborative work on live documents and tools like Google Workspace or Microsoft 365.
- Cloud-based software usage for professionals relying on platforms like Adobe Creative Cloud or CRM systems.
Industry-Leading Uptime Guarantees
Downtime is costly—lost productivity, missed deadlines, and compromised communication can derail your day. That’s why Occom prioritizes network reliability with uptime guarantees that ensure you stay connected when it matters most.
- Redundant systems and proactive monitoring mean fewer interruptions.
- Quick response to outages minimizes the time you spend offline.
- Dependable performance keeps you productive, no matter how demanding your workload.
Security
How ISPs protect sensitive work data through network security features
Keeping Your Work Data Safe and Sound
Working from home requires more than just speed and reliability—it also demands top-tier security to protect sensitive work data. With cyber threats becoming more sophisticated, our network security features are designed to safeguard your information and ensure a worry-free connection.
Advanced Network Security Features
- Encryption and Secure Protocols: All data transmitted across our network is protected with robust encryption and secure protocols, preventing unauthorized access.
- Firewalls and Intrusion Detection Systems: Our network includes built-in firewalls and monitoring tools to identify and block malicious traffic before it reaches your devices.
- Protection Against Phishing and Malware: Occom actively monitors for suspicious activities to protect you from common threats like phishing, malware, and ransomware attacks.
A Safe and Private Internet Experience
- Secure VPN Compatibility: Our reliable connection ensures seamless compatibility with your workplace VPN, keeping your work data private and secure.
- Automatic Updates: With a pre-configured router from Occom, you’ll always have the latest security updates to protect against new vulnerabilities.
- Personalized Support: If you ever encounter a security issue, our expert customer service team is just 17 seconds away from providing tailored guidance.
Support Availability
Importance of responsive ISP support in case of connectivity issues during work hours.
Reliable Help When You Need It Most
When you’re working from home, connectivity issues can disrupt your day in an instant. That’s why Occom prioritises responsive and reliable customer support to keep you online and productive during critical work hours.
Why Support Availability Matters
- Immediate Assistance: Unexpected connectivity problems can disrupt meetings, deadlines, or team collaborations. Our average call wait time of just 17 seconds means you’ll get help quickly to minimise disruptions.
- Proactive Problem-Solving: We don’t just fix issues—we work to prevent them. With our proactive monitoring systems, many problems are addressed before you even notice them.
Support Tailored to Your Workday
- Occom’s team is available during key work hours, ensuring any disruption is minimized: - Comprehensive Troubleshooting: From speed tests to router resets, we guide you through every step.
- Localised Expertise: We understand the needs of Australian households and workplaces, delivering solutions tailored to your area and connection type.
- Ongoing Assistance: We have the best trained support team, earning us our 4.9 star rating on Google. 90% of all enquiries are addressed with the first interaction.
Plans
Best plans for working from home.
The Best Occom Plans for
Working from Home
Rocket Plan (NBN 250/25 Mbps)
Ideal for households where multiple people work and study from home. With a download speed of 250 Mbps, this plan handles large file downloads, video conferences, and real-time collaboration tools effortlessly.
- Who it’s for: Professionals needing high-speed connectivity for demanding tasks like large-scale data transfers or cloud-based applications.
- Key benefits: Super-fast speeds with low latency, ensuring no disruptions during work hours.
Superfast Plan (NBN 100/20 Mbps)
Perfect for individuals or smaller households requiring consistent performance for work and leisure. This plan provides a great balance between speed and affordability.
- Who it’s for: Remote workers relying on video calls, cloud storage, and streaming presentations.
- Key benefits: Reliable speed for smooth multitasking and excellent value for its capabilities.
Why Choose Occom Plans for Work?
- Prioritised Low Latency: Perfect for real-time applications like VPNs and video conferencing.
- Flexible Plan Options: Choose the speed and price point that fits your household’s needs. Responsive Support: With an average call wait time of just 17 seconds, help is always at hand.
Our plans empower you to work smarter, faster, and more efficiently from the comfort of your home. Explore the options and find the perfect match for your work-from-home setup.
Frequently Asked Questions
When choosing an NBN plan with Occom, understanding the difference between connection types can help clarify the experience you’ll have with your internet service. Here’s a breakdown of three major NBN connection types:
What are the types of nbn® internet and what WiFi devices should I use?
- FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly to nbn® from the nearest node. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box that is installed inside the premises. FTTP is the best nbn® connection type of technology, which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router to the Network Termination Device (NTD) to access Internet service.
- FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDS2-compatible modem router is required for this type of connection to work.
- FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function, a VDSL 2-compatible modem router is required.
- FTTC – Fibre to the Curb is the newest technology available, which is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. A nbn® connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router to nbn® NCD to access Internet service.
- HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network that can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to a nbn® device, which is installed inside the customer’s premises. You will need to connect a router to nbn® HFC NTD to access Internet service.
For more information on nbn® speeds, see here.
What nbn® speeds are provided?
What is the nbn® Termination device?
What should I do to make an appointment for nbn® installation?
Available appointment windows vary depending on the availability of nbn® technicians in your area. Appointment times can be either 8am to 12 noon or 1pm to 5pm in the afternoon. The nbn® technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installation, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.
What is the nbn® New Development Charge?
How is Occom different from other nbn® providers?
Reach Out To Us
and guide you through the sign-up process.
Call now: 1300 299 999
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