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Multichannel support, instant feedback, no wait time

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Strong partnership with major carriers, most complete fibre coverage, usually activate the fibre service within 24 hours

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Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

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Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Occom Internet Service

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nbn® Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers NBNCo broadband plan with 6 speed tiers and no contract term. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBNCo fibre Australian wide. Occom has launched the 1000M NBNCo fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 1000M OptiComm fibre plan to meet the higher speed demand.

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LBNCo Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBNCo Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M LBNCo fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, nbn™ or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M OPENetworks fibre plan to meet the higher speed demand.

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Award Logo 8000+
OCCOM
4.9
Based on 9231 reviews
OCCOM
4.9
Based on 9231 reviews
Nekoi Z
Nekoi Z
21:36 31 Oct 24
I had an issue with my internet suddenly dropping, and Ingrid was a huge help! She was patient, knowledgeable, and quickly got everything back up and running. Really appreciated her clear instructions and friendly attitude.
Samnit Bharti
Samnit Bharti
11:53 29 Oct 24
Shaminder provided outstanding customer service! From the moment we connected, they were attentive, friendly, and fully committed to understanding my needs. Shaminder went above and beyond to ensure all my questions were answered and offered helpful recommendations, making the entire experience smooth and enjoyable. Their professionalism and genuine care for customer satisfaction truly stood out. I highly recommend Shaminder for anyone looking for a top-notch service experience!
William Dritsas
William Dritsas
02:04 25 Oct 24
The technical support team member Abhishek was very patient, polite, and helpful. Was determined to resolve my issues which he did efficiently. Highly recommended. 👍👍👍
Racho
Racho
05:42 21 Oct 24
Michael D was very helpful and accommodating, he had to call me back twice due to issues with my schedule and I really appreciate his understanding and ability to work with me! He was very informative and thorough, great customer service experience! You can tell he's very well trained! Thank you Michael!
Bienvenue Kavakwa
Bienvenue Kavakwa
02:21 14 Oct 24
I want to express my sincere appreciation to Raees for his exceptional help in setting up my internet. He was professional, efficient, and went above and beyond to ensure everything was working perfectly. His expertise and friendly attitude made the process smooth and stress-free. I’m incredibly grateful and wouldn’t hesitate to recommend him to others. Five stars for his outstanding service
craig middleton
craig middleton
11:33 03 Oct 24
Gary was extremely helpful. He was professional, thorough while still be clear and user friendly. He was patient with my lack of tech knowledge and guided me through a complicated process with confidence. I cannot speak highly enough about Gary’s help. We got a great outcome which I appreciated. Thanks Gary
Hamze Kouchaji
Hamze Kouchaji
04:19 02 Oct 24
The service was amazing with shaminder. Every question I asked about the service. He answered with no attitude and with lots of respect. Best service helper I have spoken to so far!
San San Lin
San San Lin
07:04 26 Sep 24
NIKHIL was soooooo patient with me and I was very frustrated when my internet doesn't work but he goes through step-by-step and then sent me images and text to help me and re-set everything with me! Highly recommended very friendly customer service. Thank you Nikhil!
Camille Ladisla
Camille Ladisla
07:54 21 Sep 24
I did relocate our internet as we changed our address and it was a breeze! Shout out to Ayushi for being patient and for that smooth service! Must recommend! 😊
Amaro Garcez
Amaro Garcez
03:34 14 Sep 24
I would like to express my sincere gratitude for the excellent support provided by Rashika R. She was extremely professional and attentive throughout our online interaction. Rashika demonstrated a deep understanding of the issue and showed great patience in addressing all my questions. Her friendly and efficient approach made a significant difference and resolved my problem effectively. I am very appreciative of the exceptional support!

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