Occom Exclusive Offer
Move your mobile to Occom and start saving today!
Ranked No.1
in AU
G o o g l e Review
Plans from
$6 Mth
Monthly Billing
Not 28-day
*Get a 10% lifetime bundle discount when you bundle your internet service with mobile. T&Cs here.

12,000+ Reviews
4.9
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- Your connection type is Fibre.
- Your address is eligible for high-speed broadband on the network.
Congratulations: You are eligible for the Free upgrade to nbn® full fibre.

Student
Discount
Plans to suit everyone







For 3 months, then 35GB
- National Calls / SMSUnlimited
- International Calls250 mins
- Billing CycleMonthly
- Databank 500GB

- National Calls / SMSUnlimited
- International Calls0 mins
- Billing CycleYearly
- Databank Unavailable

- National Calls / SMSUnlimited
- International Calls0 mins
- Billing CycleMonthly
- Databank 500GB

- National Calls / SMSUnlimited
- International Calls0 mins
- Billing CycleMonthly
- Databank 500GB

For 3 months, then 45GB
- National Calls / SMSUnlimited
- International Calls500 mins
- Billing CycleMonthly
- Databank 500GB

For 3 months, then 70GB
- National Calls / SMSUnlimited
- International Calls500 mins
- Billing CycleMonthly
- Databank 500GB

For 3 months, then 100GB
- National Calls / SMSUnlimited
- International Calls1000 mins
- Billing CycleMonthly
- Databank 500GB

- National Calls / SMSUnlimited
- International Calls0 mins
- Billing CycleMonthly
- Databank Unavailable
- *Full speed for the first 50GB, then 2Mbps.

- National Calls / SMSUnlimited
- International Calls1000 mins
- Billing CycleMonthly
- Databank Unavailable
- *Full speed for the first 100GB, then 2Mbps.

- National Calls / SMSUnlimited
- International Calls0 mins
- Billing CycleYearly
- Databank Unavailable
Plans that fit your budget
Starter SIM Plan
Speed throttled to 2Mbps after 50GB

Mini
Speed throttled to 2Mbps after 100GB
Endless Super
Speed throttled to 2Mbps after 50GB

Endless Ultimate
Speed throttled to 2Mbps after 100GB
Ultimate 365
Speed throttled to 2Mbps after 50GB

Mega 365
Speed throttled to 2Mbps after 100GB
Starter plan

Mini plan
Endless Super
Speed throttled to 2Mbps after 50GB
Endless Ultimate
Speed throttled to 2Mbps after 100GB
Ultimate 365
Mega 365
Why choose Occom
#1 User Satisfaction in
Australia
10% Permanent Discount
10% Permanent Discount
Become an Occom internet user.
Enjoy 10% off every order, forever.
Unbeatable Network
Unbeatable Network
98.80% of Vodafone network coverage. Wherever you are in Australia, Occom Mobile is there.
Occom Easy Switch

Keep your number
We’ll move your number,
no calls, no hassle.

Fast SIM activation
Physical SIM or eSIM - ready to connect, the easy way.

No awkward break-up calls
No more hold music or retention teams. We handle the transition directly.
Occom Easy Switch

No awkward break-up calls
No more hold music or retention teams. We handle the transition directly.

Fast, seamless setup
Switch within 1-2 business days, with minimal to no downtime

Plug and play router
We are partnered with ASUS to get you the right router with no set up required.
Activate in 3 Easy Steps
1

Choose and register your SIM plan
Select your preferred plan and
complete the registration online.

2
Receive your SIM card or eSIM code
Within 24 hours, you‘ll receive your eSIM code. Or within 2-4 business days, you‘ll receive your SIM card. Simply follow the instructions in the email to activate it.

3
Install and get started
Trusted by Thousands of Australians
Below are real reviews from loyal Occom customers.
Thank you for everything Raees.

Frequently Asked Questions (FAQs)
1. Are these plans prepaid or postpaid?
All plans are prepaid, meaning customers pay upfront before using the service. The service will automatically expire on the end of billing cycle if the customer does not recharge for the service.
As customers must pay first before they use the service, there will not be OB customers for Vodafone mobile services.
2. Are these plans physical SIM or eSIM? What’s the activation process?
We offer both physical SIM cards and eSIMs.
For physical SIMs: Once the customer signs up, the first monthly fee will be charged upfront. Upon successful payment, we will deliver the SIM card to the customer free of charge. Once the customer receives the SIM, they may activate it via the customer portal, the app, or by contacting our support team for assistance. We may disable the SIM if the customer does not activate the SIM after a certain period. For eSIMs: Once registration and activation are complete, we will email a QR code to the customer for eSIM installation.
3. If a customer activates the limited data monthly plan on 20 August, when will the first and next payments be charged? Is it auto renewed? What happens if they don’t pay?
First payment: 20 August
Billing Cycle: 20 August-19 September
Recharge Date: 20 September If the customer doesn’t recharge by the end of 19 September, they will have 48 hours to recharge and roll over any unused data into the Data Bank, after which the data in the data bank will be lost.
Also, the service will then enter a 60-day grace period (20 September – 18 November) during which only incoming calls, SMS, MMS, and emergency calls are available. If the customer has purchased the data add-on previously and the data add-on has not been fully used, the customer can use the rest of the data during grace period. If the customer has main balance available, the customer may still use data, make outgoing calls, or send out SMS at PAYG rates.
If still not recharged by 18 November, the service will enter a 45-day Dormant Period (19 November – 2 January) with the same restrictions.
After that, a 10-day Suspended Period will begin (3 January – 12 January), during which all services are disabled except emergency calls. If the service is still not recharged by 12 January, it will be terminated and the number will be lost. Reactivation after termination will result in a new, randomly assigned number.
4. Can customers keep (port-in) their existing number?
Yes. Number porting is supported. Customers can submit a porting request via the Customer Portal or contact our support team for assistance.
Customers can select the port-in option during SIM activation. The system will send a SMS to the existing number, and the customer need to reply “Yes” to confirm.
5. What happens when a customer uses up their data? Is there a speed cap or expiry for data packs?
Limited Data Monthly Plan and Yearly Plans: If all available data (including plan data, data bank, and main balance, etc) is used before the end of the billing cycle, data access will stop until the customer recharges, purchases a data add-on, or purchases another monthly or yearly plan.
Endless Data Monthly Plans: The first 50GB or 100GB is at max speed. After that, the speed will be shaped to 2Mbps until the next recharge.
PAYG Plan: If the entire main balance (charged at $0.02/MB) is used up before the end of the billing cycle, data access will stop until the customer recharges the main balance, or purchases a data add-on or another monthly or yearly plan.
Data Bolt-On must be used within 30 days of purchase.
6. What is the rule of data usage?
Plan Data (shortest expiry first) -> Data Bolt-on (shortest expiry first) -> Data Bank -> Main Balance
When the plan has expired and within 48-hour data bank grace period: Data Bolt-on (shortest expiry first) -> Main Balance
If a customer switches from a limited data plan to an endless data plan, will their data bank be retained?
Yes, the data bank will be retained, but since endless data plans do not support data rollover, once the stored data is used up, no additional data will be banked.
7. If a customer switches from a limited data plan to an endless data plan, will their data bank be retained?
Yes, the data bank will be retained, but since endless data plans do not support data rollover, once the stored data is used up, no additional data will be banked.
8. Can customers upgrade/downgrade their plan? Are there any fees?
What happens to the remaining data?
What happens to the remaining data?
Customers can upgrade/downgrade at any time. The new plan will take effect immediately upon purchase.
If customers choose to switch plans during their current billing cycle, the unused part from the previous plan is non-refundable, though the data bank will carry over to the new plan.
9. Can customers cancel their service? What’s the cancellation process?
Customers can cancel at any time by not paying for the next renewal. However, if cancellation occurs mid-billing cycle, any unused allowance or credit will not be refunded when the subscription is cancelled or ported away.
Occom may refund the rest of main balance to the customer on special circumstances. If customers request to get a refund of main balance, please talk with your supervisor.
10. If the main plan has already expired, can the customer purchase data bolt-on and use it without buying another main plan?
Yes, customer can purchase a data bolt-on and use the data without having an active main plan.
11. If a customer’s plan expires and there is still a main balance in the
account, will the next monthly fee be deducted from the main balance?
account, will the next monthly fee be deducted from the main balance?
No. If the customer wants to renew the plan, they must recharge using a credit card. If they do not recharge, usage will be charged from the main balance on PAYG rates till the end of 60-day Grace Period.
12. How could customers use the promotion code (bundle discount)?
The customer will get a unique code from us (each customer will have a different promotion code). During the SIM activation process, the customer needs to manually enter the code to enjoy the discount.
The code only needs to be entered once; all future recharges will automatically get the discount.
If the customer cancels his / her fibre service, we will need to raise a service request ticket to the upstream provider to remove the bundle discount.
13. Does eSIM support wearable devices (such as Apple Watch)?
Currently, our eSIM service does not support wearable devices.
14. Can customers activate eSIM while in other country?
Yes, customers can activate eSIM overseas if they can access their email to receive the QR code and have a stable internet connection to complete the setup.
15. How can customers port their existing number?
Customers can select the port-in option during activation. The system will send an SMS and customers only need to reply “Yes” to confirm.
16. Does our Vodafone mobile service use physical SIM or eSIM? What’s the SIM activation process?
We offer both physical SIM cards and eSIMs.
For physical SIMs: Once the customer signs up, the customer needs to pay for the first monthly fee on-spot. Upon successful payment, we will deliver the SIM card to the customer free of charge.
For eSIMs: Similar with physical SIM, the customer needs to pay for the first monthly fee on-spot. Upon successful payment, we will email a QR code and 4-digit PIN to the customer for eSIM installation.
The customer may either activate the SIM at https://my-mobile.occom.com.au/login, or download “Occom mobile” app in the App store (Apple) or Google Play (Android).
If the customer has any issues during the self-activation process, they are encouraged to contact our customer support team for assistance.
We may disable the SIM if the customer receives but not activates the SIM after a certain period.
17. How can customers self-manage the service?
There are three ways provided:
Customer portal – website: https://my-mobile.occom.com.au/login,
Customer portal – mobile App: download “Occom mobile” app in the App store (Apple) or Google Play (Android)
Self-service number: 126101*
Note: calling this number is free of charge if the customer is in Australia. The self-service feature will only be available if the customer is calling from the service number – i.e. if customers call from a non-Occom number to 126101, they cannot manage their Occom mobile (Vodafone) service.
Reach Out To Us
and guide you through the sign-up process.
Call now: 1300 299 999
Daily 8 AM – 10 PM AEST