Cookie’s service professional and efficient, online even at 9pm. The Internet is very fast. Very satisfying experience我是澳世网络的老客户了，搬了新家用了几天原房主的网络在晚上高峰期网速简直让人崩溃，此时已经晚上9点多于是马上联系了澳世客服，果断转到澳世网络，用了不到一天的时间已经帮我转好了网络，客服小Cookie的服务很专业，效率，耐心，周到，简单准确。链接之后，孩子们说这网速好快，不知道怎么形容快，孩子说“嗖”一下就打开网页。这回不用再为了网络而烦忧了，很满意的一次体验。推荐澳世
澳世客服微信一直工作到晚上九点，而且可以全中文服务，很棒。客服Tina非常好，她响应速度很快，也非常的专业。从开通到设置和连接路由器都手把手的教，服务结束后还让我有问题随时联系他们，赞。Customer service Tina is great, she is very responsive and very professional. She helped open the account and taught me everything from setting up to connecting the router, and told me don't hesitate to contact them if I had any questions, awesome.
历史五个月，终于把网弄好了。搬家前一直用的T网，因为之前都住自带nbn的公寓所以没觉得怎么样。但这次搬house，没有nbn，一楼基本没信号。联系Txxx装nbn说要五月才能安装，导致整个路由器成摆设。最后找到occom，四月nbn完成安装，之前还帮我弄了新的路由器+sim卡可以先用着。客服回复也是很及时，基本我一有问题马上就能帮我解决。有两次我是在快下班的时候联系的客服，客服也会很有耐心的帮我解决问题。Excellent services and very patient helpful after hour service. I switched my wifi package from Telstra to OCCOM, which is a wise choice. There was no NBN in my new house, I contacted Telstra, and they said I have to wait until the end of May. But with OCCOM, NBN installed on April. And they also gave me backup plan before NBN is installed completely.