nbn™ Contact Information
Five-Star Rating Speaks for Itself!
Vivien JIANG
03:45 21 Jan 25
I would like to express my appreciation for the excellent service provided by your customer support representative, Jerry. He communicated clearly and efficiently, making the entire process smooth and hassle-free. His professionalism and promptness in handling my request were impressive.
harjot kaur
06:02 19 Jan 25
Raees was incredibly helpful through out the entire process, explaining everything very clearly and resolving my problems as quickly as possible. I truly appreciate his efforts.Thank you for having such a dedicated team member.
Zhang Tingchun
03:51 18 Jan 25
I’m very impressed with Jerry’s patience and professionalism. He went above and beyond to help me resolve my network issue. His support was thorough, efficient, and friendly throughout the process. Highly recommend!
Taylor Chisholm
07:31 15 Jan 25
Kuldeep assisted me with connecting my services at a new property. He did an amazing job, guiding me through the connection process flawlessly. OCCOM have been my provider for over three years now and have been amazing, highly recommend
Pete Stamenkovics
03:33 15 Jan 25
Rashika R giving the best customer service, with follow up service took time to explain and answer all my concerns. Extremely helpful and very professional. All went fast and smoothly and no hiccups. If I could I would give her 10 stars.Peter S
Amel Harradi
06:24 09 Jan 25
I just wanted to say a big thank you to Raees for his help today. He was so patient, attentive, and made sure I understood everything along the way. It’s clear he genuinely cares about his work and his customers. Wishing him all the best.Raees you’ve got great people skills and really made a difference today 🙏
CATMAN
07:28 02 Jan 25
Staff Ekko provided an excellent service through his(her) pro knowledge to solve the problem out, help me to have my top speed nbn connection. Truly appreciated! Well done!
Isaac
11:36 26 Dec 24
Fantastic service signing up to OCCOM, Rashika R was very helpful and friendly! Also had some help from the tech support team setting up my BYO router - wasn’t on hold AT ALL! And got the issue sorted quickly. This was on a public holiday after 5pm too!
An Ping
01:27 25 Dec 24
It is a surprise that after I put a quote they contact me the next day, which is on Christmas! Jatinder was very patient and friendly, explained all the details about the Internet plan and recommended me the fair one. It is a really pleasure experience!
Kate Ng
05:22 21 Dec 24
Michael was incredibly helpful and patient with the whole process from sign up to set up. We were on call and was also able to simultaneously sms photos to make sure my router and set up was correct. He rang me immediately when my account was set up on their end and patiently answered every question I had. Highly recommend this company.
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