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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Google Review

Top Rated ISP in Australia

OCCOM
4.9
Based on 9645 reviews
OCCOM
4.9
Based on 9645 reviews
Shraddha Pareek
Shraddha Pareek
23:12 05 Dec 24
Excellent service! Gurdeep understood our request perfectly, provided us with all the best available options, and processed our request quickly. We are very happy with his service.
Bhumika Arora
Bhumika Arora
09:10 02 Dec 24
Nishant was wonderful and very helpful. He is a very patient person and I really appreciate his help. He wasn’t pushy which is a very great quality in a salesperson.
joey zhang
joey zhang
09:35 01 Dec 24
I had a great experience with OCCOM’s service. Jerry was exceptionally professional, friendly, and helpful. He resolved my issues quickly and made the whole process stress-free. I truly appreciate his dedication and excellent customer service. Highly recommended!
Danielle Leota
Danielle Leota
05:05 30 Nov 24
Awesome service from Raees. Went step by step and was very patient with us as we didn’t fully understand every step and getting impatient. Was very happy with his service and time. Thank you for your service.
たこ
たこ
07:31 27 Nov 24
Tamanna.B is very kind person.She was courteous and helpful for 50 long minutes.And Wi-Fi was connected safely.Really great. Thank you so much!!
Purevsuren Enkhsanchir
Purevsuren Enkhsanchir
07:01 23 Nov 24
I have contacted with Vinod for almost an hour due to the new connection of my network.He was being very polite and patient during whole time. And of course he helped me to sort out our connection issues.Thank you very much
Celina J
Celina J
02:03 21 Nov 24
Nishant was so helpful and was able to answer all of the questions that I had! Overall it was the easiest wifi set up I have ever experienced. The whole process from em submitting my application, to me receiving my plan was 15 minutes. Highly suggest:)
Ali Shah
Ali Shah
12:14 12 Nov 24
I spoke to Michael D from sales today and he provided me with the best customer service. He helped me a lot to get my new internet connection 📶 up and running. You are the best mate thanks for helping me out today in such a short period of time really appreciated.
Jeanne Shi
Jeanne Shi
10:25 06 Nov 24
I had an excellent experience with Mace from customer service. Mace was extremely patient and attentive, taking the time to thoroughly address all my concerns. I'm very impressed with the level of support provided and truly appreciate Mace's professionalism and dedication. Highly recommend!
Nekoi Z
Nekoi Z
21:36 31 Oct 24
I had an issue with my internet suddenly dropping, and Ingrid was a huge help! She was patient, knowledgeable, and quickly got everything back up and running. Really appreciated her clear instructions and friendly attitude.
Sign up

[1] Free Wifi router already pre-configured and pre-installed in your apartment
[2] Free activation for 24 months contract

A one-off $300 New Development Charge applies to all new developments.