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Plans
Your Order Summary
nbn™ Broadband Plan
- -0/mth
-
One-off Cost
Activation Fee -0
Router Fee -0
Monthly Cost
0per month
*Discounted price for 6 months, then 0 /mth ongoing.
Min Charge: 0
Additional one off $300 nbn™ New Development Charge applies if your premises is identified by nbn™ as being within the site boundary of a new development or requiring a VDSL Connection.
Have questions?
Contact our professional support team who will answer any questions and help you with the signup.
Call now: 1300 299 999
or LiveChat
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Your Order Summary
per month
Monthly Cost
One-off Cost
Five-Star Rating Speaks for Itself!
Kate Ng
05:22 21 Dec 24
Michael was incredibly helpful and patient with the whole process from sign up to set up. We were on call and was also able to simultaneously sms photos to make sure my router and set up was correct. He rang me immediately when my account was set up on their end and patiently answered every question I had. Highly recommend this company.
samsung x
23:51 19 Dec 24
Hannie from OCCOM's support team has been absolutely amazing! She helped us promptly and professionally, ensuring we received the replacement router and even made the payment process much easier for us, all just before Christmas. Her assistance was timely and incredibly efficient, making a potentially stressful situation much more manageable. Thank you, Hannie, for your excellent support and for going the extra mile to help us during the holiday season. Highly recommend her and the OCCOM support team!
Eva Minah
22:43 19 Dec 24
I am so happy now. He sorted it out my case. Finally I got the right staff to serve and understand my needs and situations. That’s called professional staff. I have an experienced with one male staff don’t know what he should do and decide. All done now.
Siavash Esfandiari
04:32 14 Dec 24
Mini provided outstanding assistance with my internet speed issue. She quickly identified the problem, explained the solution clearly, and resolved it efficiently. Her professionalism and friendly attitude made the experience stress-free. Highly recommend her support!
Tara Pickett
05:32 13 Dec 24
I rang for technical support with setting up a complicated router and Gary went above and beyond to help me! He explained it so easily first time around and guided me step by step. Other providers have made mistakes setting up this router which had led to numerous issues and phone calls. Swapping to Occom, Gary had the knowledge & patience to guide me right the first time around. Highly recommend!
Shraddha Pareek
23:12 05 Dec 24
Excellent service! Gurdeep understood our request perfectly, provided us with all the best available options, and processed our request quickly. We are very happy with his service.
Bhumika Arora
09:10 02 Dec 24
Nishant was wonderful and very helpful. He is a very patient person and I really appreciate his help. He wasn’t pushy which is a very great quality in a salesperson.
joey zhang
09:35 01 Dec 24
I had a great experience with OCCOM’s service. Jerry was exceptionally professional, friendly, and helpful. He resolved my issues quickly and made the whole process stress-free. I truly appreciate his dedication and excellent customer service. Highly recommended!
Danielle Leota
05:05 30 Nov 24
Awesome service from Raees. Went step by step and was very patient with us as we didn’t fully understand every step and getting impatient. Was very happy with his service and time. Thank you for your service.
たこ
07:31 27 Nov 24
Tamanna.B is very kind person.She was courteous and helpful for 50 long minutes.And Wi-Fi was connected safely.Really great. Thank you so much!!
Frequently Asked Questions About nbn™ Plans
- FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly to nbn™ from the nearest node. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box which is installed inside the premises. FTTP is the best nbn™ connection type of technology which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router into Network Termination Device (NTD) to access Internet service.
- FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL 2 compatible modem router is required for this type of connection to work.
- FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function a VDSL 2 compatible modem router is required.
- FTTC – Fibre to the Curb is the newest technology available in which it is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. A nbn™ connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router into nbn™ NCD to access Internet service.
- HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to a nbn™ device which is installed inside the customer’s premises. You will need to connect a router into nbn™ HFC NTD to access Internet service.
For more information on nbn™ speeds see here.
Occom provides a variety of different speed tiers for nbn™ broadband access. Different broadband plans has different maximum download speeds varying from 12 Megabits per second (Mbps), 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and 1000 Mbps. Occom is one of the few best nbn™ providers who can provide up to 1000mbps with our rocket plan. Customers are able to choose between these plans depending on their speed preference. Contact us today for professional advice and assistance.
The Network Termination Device (NTD), also known as nbn™ connection box is required to be installed to connect to the nbn™ network. NBNCo installs the device inside your home which then connects to your Occom WiFi modem.
The nbn connection box takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of nbn™ Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service. On the day of connection, contact our support team to assure that your connection box is activated and working.
Available appointment windows vary depending on the availability of nbn™ technician in your area. Appointment times can either 8am to 12 noon or 1pm to 5pm in the afternoon.
nbn™ technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installing, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.
The New Development Charge is a fee implemented in 2016 which charges all connections made in areas that the fibre infrastructure provider (e.g. nbn™) have identified as within the boundary of a new development. The implementation of this fee was a decision was made by the Australian government to shift partial cost of the fibre infrastructure onto “the parties that use or benefit from them”. All service providers will charge this fee on behalf of nbn™ when the internet service is activated.
Occom is a top-rated nbn™ service provider in Australia, receiving 4.9/5 stars from 1000+ Google reviews. Occom has sufficient bandwidth and smart internet routing to ensure the quality of service we promise. On top of that, Occom has affordable plans in addition to a selection of hand-picked modems from the world’s best brands. Our customer service team will also be glad to help customers who wish to BYO with configuring their own modems. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards. Get Faster, Get Occom! Faster Responses, Faster Setup, Faster Internet Speeds and Faster Troubleshooting.
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