In a standard nbn FTTP upgrade, the following steps must be completed:
- Occom will arrange for an nbn® technician to assess the surroundings of your premises prior to the installation. This will help the technician identify any potential obstacles early and prepare for your upcoming installation appointment.
- After the 1st appointment, a 2nd appointment will be scheduled for the installation of the nbn® equipment both inside and outside your premises. You, or an authorised person over the age of 18, must be present during the installation to provide the technician with access to both internal and external areas of your premises.
If you are the tenant of the premises, you may be required to show the nbn® technician written approval of the upgrade before the installation begins.
Once your FTTP upgrade is complete, you will need to connect to the new nbn® connection box by using an Ethernet cable and a compatible modem router.