Day: 12 December 2023

Occoms Customer Satisfaction
Blog

Customer Satisfaction for Telco: The Key to Growth

As Australian businesses and consumers grow frustrated with their telecommunications providers, amid service disruptions and slow speeds, responsive customer support stands out as a driving factor behind customer satisfaction.While overall complaints to the Telecommunications Industry Ombudsman (TIO) were down 10...
Continue Reading
window.fwcrm.on("user:created", function () { window.fcWidget.setExternalId("taksan.w@occom.com.au"); window.fcWidget.user.setFirstName("Mia"); window.fcWidget.user.setEmail("taksan.w@occom.com.au"); }); });