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Five-Star Rating Speaks for Itself!
Yemin Tang
06:07 14 May 24
I recently had the pleasure of receiving customer service from Jim at Occom, and I am thoroughly impressed. Jim's service was exceptional. He responded to my inquiries promptly and provided detailed answers to all my questions. His timely responses were crucial in resolving my issue efficiently. Jim was not only professional but also very friendly, making the entire experience smooth and stress-free. I am incredibly grateful for his assistance and highly recommend Occom's customer service, especially Jim. Thank you for the outstanding support!
王宁
09:14 07 May 24
I had a wonderful experience speaking with Tom over WeChat. He was professional, patient and efficient. His detailed information helps me connect internet in my apartment very quickly. Highly recommend!
Winnie Cen
11:15 05 May 24
As a nontechnical women, Liz help me to install my new apartment internet step by step. He is very patient and careful, I am so thankful with him.
Will Lanting
22:27 28 Apr 24
Moving into my new apartment I had to upgrade the Internet router to comply with my subscription. We had lots of difficulties getting the new router online, but we had amazing and patient service from the Occom Team. Naresh in particular was fantastic help and spent several hours going through all the steps until we managed to solved the issue. It was amazing service. Highly recommend..
Zewei Cui
07:31 18 Apr 24
Outstanding service! Liz from the customer support team was incredibly helpful in setting up my network. She was patient, knowledgeable, and went above and beyond to ensure everything was running smoothly. I’m thoroughly impressed with her professionalism and efficiency. Highly recommend Liz to anyone needing tech support!
Walid Chalabi
01:33 17 Apr 24
Thanks a lot Amy, very helpful and patient she spent the whole morning trying to fix my router issue .. Well done. Keep it up you’re doing an amazing job! Cheers Walid
razieh bahraminezhad
01:04 17 Apr 24
I had a wonderful experience speaking with Anshul over the phone. He was not only professional and efficient but also genuinely caring and attentive to my needs. His assistance made a significant difference, and I am thoroughly impressed by his expertise and the quality of service provided. Highly recommend!
Ning Ma
06:16 16 Apr 24
OCCOM is truly exceptional! Their convenience is unbeatable - from easy signup to seamless connectivity, it's a breeze. Pricing is fair and transparent, offering great value for money. And their customer service? Top-notch! Friendly, responsive, and always ready to assist. Five stars all around!
Michelle Bishop
02:28 14 Apr 24
Thanks a million to Michael D who very patiently helped me to set up my BYO modem. He helped me through every step and got it working very quickly. He then also helped me to move it to a different port in the house. Would give him 6 stars if it was possible!
马驰
11:45 12 Apr 24
Their product is very easy to use. I was particularly impressed with the customer service representative, Chaney, who responded to my questions patiently and promptly, even at 9:30 PM.
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