How do I return OCCOM’s faulty modem/router?

A

How do I return OCCOM’s faulty modem/router?

To return a faulty OCCOM modem/router:

  1. Contact OCCOM Support to report the issue.
  2. Ensure the modem/router is within the warranty period and complies with the return policy.
  3. OCCOM will provide instructions on where and how to return it.
  4. Pack the device securely, including all additional components.
  5. Ship the modem/router to the provided address.
  6. Once received, OCCOM will inspect and process a replacement or repair.

For further details, please check OCCOM’s website or contact our support team.

Leave a comment