How do I power cycle my modem?

If you are experiencing internet connection issues, follow these steps to power cycle your modem:

  1. Unplug the power cable from the back of the modem. Ensure all lights turn off.
  2. Wait for 1 full minute before plugging the power cable back in.
  3. Allow the modem to reboot completely. Wait for the power light, phone light, and internet light to turn green.
  4. Try using your Wi-Fi-connected devices to check if your internet service is restored.

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