If you are experiencing internet connection issues, follow these steps to power cycle your modem:
- Unplug the power cable from the back of the modem. Ensure all lights turn off.
- Wait for 1 full minute before plugging the power cable back in.
- Allow the modem to reboot completely. Wait for the power light, phone light, and internet light to turn green.
- Try using your Wi-Fi-connected devices to check if your internet service is restored.